Skills you'll gain: Telephone Skills, Front Office, Hotel Operations, Guest Relations, Revenue Management, Verbal Communication Skills, Office Procedures, Interpersonal Communications, Hospitality Management, Hospitality, Customer Service, Upselling, Communication Strategies, Business Technologies, Property Management Systems, Customer Relationship Building, Cross Selling, Operational Efficiency, Prioritization

Skills you'll gain: Hospitality Management, Hospitality, Online Advertising, Customer experience strategy (CX), Digital Marketing, Promotional Strategies, Customer Insights, Marketing, Marketing Planning, Marketing Channel, Consumer Behaviour, Marketing Strategies, Content Marketing, Target Market, Customer Relationship Management, Adaptability

Skills you'll gain: Overcoming Objections, Negotiation, Sales Presentation, Communication, Relationship Building, Persuasive Communication, Consultative Approaches, Motivational Skills, Customer Analysis, Needs Assessment, Active Listening

Skills you'll gain: Revenue Management, Marketing Psychology, Market Dynamics, Cost Accounting, Consumer Behaviour, Profit and Loss (P&L) Management, Market Research, Customer Insights, Sales, Competitive Analysis, A/B Testing, Market Data

Skills you'll gain: Copywriting, Prompt Engineering, Writing and Editing, ChatGPT, Target Audience, Marketing Materials, Content Creation, Product Knowledge, Value Propositions, Product Marketing, Generative AI, Marketing Communications

Skills you'll gain: Canva (Software), Content Creation, Presentations, Generative AI, Marketing Collateral, Social Media Content, Marketing Planning, Marketing Materials, Web Content, ChatGPT, Content Development and Management, Blogs, Prompt Engineering, Graphic and Visual Design

Skills you'll gain: Overcoming Objections, Closing (Sales), Sales Prospecting, Insurance Sales, Prospecting and Qualification, Customer Relationship Building, Sales Presentation, Customer Retention, Lead Generation, Sales Process, Consultative Selling, Cross Selling, Cold Calling, Sales Strategy, Upselling, Relationship Building, Needs Assessment, Active Listening

Skills you'll gain: Working Capital, Operational Analysis, Financial Analysis, Financial Statements, Balance Sheet, Profit and Loss (P&L) Management, Financial Forecasting, Return On Investment, Cash Flow Forecasting, Accounts Receivable, Accounts Payable, Risk Analysis, Growth Strategies, Inventory Management

Skills you'll gain: E-Commerce, Payment Systems, Branding, Product Knowledge, Merchandising, Business-To-Consumer, Market Trend, Order Management, Web Design and Development, Social Media, Logistics, Consumer Behaviour, Inventory Management, User Experience

Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving

Skills you'll gain: Presentations, Multimedia, Developing Training Materials, Sales Presentations, Graphic Design

Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Change Control, Stakeholder Communications, Change Management, Product Roadmaps, Governance, Risk Management, Project Management, Project Management Life Cycle, E-Commerce, Organizational Strategy, Project Management Institute (PMI) Methodology, Communication Strategies, Resource Management, Procurement, Project Management Office (PMO), Benefits Administration, Performance Management