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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google

      Assess for Success: Marketing Analytics and Measurement

      Skills you'll gain: Marketing Analytics, Media Planning, Marketing Effectiveness, Google Analytics, Key Performance Indicators (KPIs), Data Visualization, Web Analytics, A/B Testing, Data Presentation, Performance Measurement, Marketing Strategies, Google Ads, Advertising Campaigns, Dashboard, Return On Investment, Stakeholder Communications, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Meta

      Meta Data Analyst

      Skills you'll gain: Data Management, Business Metrics, Data Storytelling, Data Collection, Descriptive Statistics, Matplotlib, Key Performance Indicators (KPIs), Bayesian Statistics, Spreadsheet Software, Data Governance, Statistical Hypothesis Testing, Data Visualization, Data Quality, Dashboard, Data Cleansing, Data Storage, Data Analysis, Pandas (Python Package), SQL, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Visualization and Dashboards with Excel and Cognos

      Skills you'll gain: Data Storytelling, Pivot Tables And Charts, Dashboard, IBM Cognos Analytics, Data Visualization Software, Data Visualization, Looker (Software), Histogram, Microsoft Excel, Tree Maps, Data Analysis, Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta Marketing Science Certification Prep

      Skills you'll gain: Marketing Analytics, Descriptive Statistics, Marketing Effectiveness, Marketing, A/B Testing, Bayesian Statistics, Key Performance Indicators (KPIs), Statistical Hypothesis Testing, Performance Analysis, Performance Measurement, Customer Analysis, Statistical Inference, Statistics, Statistical Modeling, Advertising Campaigns, Sampling (Statistics), Web Analytics, Google Analytics, Scheduling, Marketing Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.8K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Marketing Digital e E-Commerce

      Skills you'll gain: Email Marketing, Social Media Marketing, A/B Testing, Media Planning, Marketing Analytics, Paid media, Social Media Strategy, Data Storytelling, Social Media Management, Keyword Research, Marketing Effectiveness, Online Advertising, Search Engine Optimization, Google Analytics, Order Fulfillment, Customer Retention, Loyalty Programs, Digital Marketing, Marketing, Campaign Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      Business Analysis & Process Management

      Skills you'll gain: Process Analysis, Business Process, Business Analysis, Business Process Modeling, Process Flow Diagrams, Process Management, Business Solutions, Stakeholder Management, Organizational Structure

      4.4
      Rating, 4.4 out of 5 stars
      ·
      6.8K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Neuroscience and Neuroimaging

      Skills you'll gain: Psychological Evaluations, Neurology, Magnetic Resonance Imaging, R Programming, Medical Imaging, Data Manipulation, Image Analysis, Anatomy, Human Learning, Data Analysis Software, Psychology, Exploratory Data Analysis, Data Processing, Data Transformation, Experimentation, Interactive Data Visualization, Scientific Visualization, Research Design, Data Analysis, Statistics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.3K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      People Analytics

      Skills you'll gain: People Analytics, Performance Measurement, Workforce Planning, Human Resources Management and Planning, Talent Management, Organizational Effectiveness, Workforce Management, Employee Performance Management, Analytics, Performance Management, Data Analysis, Data-Driven Decision-Making, Collaboration, Employee Retention, Network Analysis, Predictive Analytics, Diversity Equity and Inclusion Initiatives

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Software Development Lifecycle

      Skills you'll gain: User Story, Agile Software Development, Software Development Methodologies, Scrum (Software Development), Design Thinking, Software Design Patterns, Agile Methodology, Software Architecture, Test Driven Development (TDD), Continuous Deployment, Kanban Principles, Software Quality Assurance, Continuous Integration, CI/CD, Version Control, Agile Project Management, Engineering Software, Software Engineering, Lean Manufacturing, Lean Methodologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Copenhagen Business School

      Strategic Management and Innovation

      Skills you'll gain: Business Strategy, Strategic Thinking, Organizational Strategy, Organizational Structure, Strategic Leadership, Strategic Decision-Making, Peer Review, Strategic Planning, Plan Execution, Project Management, Competitive Analysis, Performance Measurement, Culture Transformation, Business Planning, Innovation, Corporate Strategy, Market Analysis, Resource Management, Global Marketing, Project Implementation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      User Experience: Research & Prototyping

      Skills you'll gain: Design Research, User Experience Design, Prototyping, User Centered Design, User Research, Persona (User Experience), Design Thinking, Usability Testing, Qualitative Research, Research Methodologies, Storyboarding, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      905 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Make the Sale: Build, Launch, and Manage E-commerce Stores

      Skills you'll gain: E-Commerce, Online Advertising, Order Fulfillment, Google Ads, Digital Advertising, Customer Engagement, Marketing, Advertising, Brand Strategy, Market Trend, Product Knowledge, Web Analytics, Process Optimization, Market Research, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • Assess for Success: Marketing Analytics and Measurement: Google
    • Meta Data Analyst: Meta
    • Data Visualization and Dashboards with Excel and Cognos: IBM
    • Meta Marketing Science Certification Prep: Meta
    • Google Marketing Digital e E-Commerce: Google
    • Business Analysis & Process Management: Coursera Project Network
    • Neuroscience and Neuroimaging: Johns Hopkins University
    • People Analytics: University of Pennsylvania
    • Software Development Lifecycle: University of Minnesota
    • Strategic Management and Innovation: Copenhagen Business School

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