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Results for "customer inquiries"
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
- Status: NewStatus: Free Trial
Skills you'll gain: User Story, Information Architecture, UI/UX Research, User Interface and User Experience (UI/UX) Design, User Experience, Agile Software Development, Scrum (Software Development), User Centered Design, Agile Methodology, Design Research, Usability, Responsive Web Design, User Research, Kanban Principles, Design Thinking, User Experience Design, User Interface (UI), Figma (Design Software), Wireframing, Prototyping
- Status: Free Trial
Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Spreadsheet Software, Microsoft Outlook, Data Integration, Productivity Software, Business Intelligence, Presentations, Data Analysis
- Status: Free Trial
Skills you'll gain: User Story, Sprint Retrospectives, Backlogs, Agile Product Development, Agile Software Development, Scrum (Software Development), Stakeholder Communications, Agile Methodology, Kanban Principles, Generative AI, Product Roadmaps, Virtual Teams, Information Technology, Agile Project Management, Computer Hardware, ChatGPT, Stakeholder Management, Sprint Planning, Product Management, Market Intelligence
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Pivot Tables And Charts, Microsoft Visio, Power BI, Microsoft Power Automate/Flow, Business Analysis, Scrum (Software Development), Data Analysis
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Data Synthesis, Microsoft Excel, Productivity, Document Management, Excel Formulas, Data Analysis, SQL, Generative AI, Artificial Intelligence, Pivot Tables And Charts, Data Visualization, Data Cleansing, Large Language Modeling, Data Integration, Data Transformation, Databases
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Campaign Management, Data Visualization
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Customer Data Management, Analytics, Marketing, Data Collection, Market Research, Regression Analysis, Consumer Behaviour, Correlation Analysis
- Status: Free TrialStatus: AI skills
Skills you'll gain: User Story, CI/CD, Istio, Open Web Application Security Project (OWASP), Continuous Integration, Software Development Life Cycle, Software Architecture, Linux Commands, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Jenkins, Restful API, Git (Version Control System), DevOps, Jupyter, Grafana, Software Engineering, Application Development
- Status: Free Trial
Northwestern University
Skills you'll gain: Influencing, Persuasive Communication, Design Thinking, Data-Driven Decision-Making, Leadership, Strategic Communication, Innovation, Collaboration, Crisis Management, Negotiation, Organizational Leadership, Ideation, Team Leadership, Resource Allocation, Human Centered Design, Teamwork, Motivational Skills, Corporate Communications, Marketing Strategies, Marketing
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Excel Macros, Excel Formulas, Data Synthesis, Microsoft Excel, Productivity, Data Visualization, Spreadsheet Software, Data Analysis, Generative AI, Artificial Intelligence, Pivot Tables And Charts, Data Cleansing, Large Language Modeling, Interactive Data Visualization, Data Integration, Productivity Software
In summary, here are 10 of our most popular customer inquiries courses
- Customer Service Fundamentals:Â Knowledge Accelerators
- IBM UI/UX Designer:Â IBM
- Master Microsoft Office 365 and Power Platform:Â Microsoft
- IBM Product Owner:Â IBM
- Microsoft Business Analyst:Â Microsoft
- Generative AI Data Analyst:Â Vanderbilt University
- Salesforce Sales Operations:Â Salesforce
- Customer Analytics:Â University of Pennsylvania
- IBM DevOps and Software Engineering:Â IBM
- Organizational Leadership:Â Northwestern University