Skills you'll gain: Microsoft 365, Generative AI, Network Troubleshooting, Data Storage Technologies, Hardware Troubleshooting, Cybersecurity, Productivity Software, Technical Support, Computer Systems, Microsoft Teams, Security Strategy, Collaborative Software, Network Security, Network Protocols, Cloud Security, Microsoft Power Automate/Flow, Application Security, Data Storage, Computer Hardware, Cloud Computing

Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Loyalty Programs, AI Personalization, Augmented and Virtual Reality (AR/VR), Brand Loyalty, Digital Assets, Customer Engagement, Customer Retention, Predictive Analytics, Digital Media Strategy, Marketing Analytics, Marketing Strategies, Revenue Management, Brand Marketing, Customer experience improvement, Forecasting, Artificial Intelligence, Media Planning, Marketing Budgets, Media Relations, Price Negotiation

Skills you'll gain: Loyalty Programs, AI Personalization, Customer Engagement, Marketing Analytics, Predictive Analytics, Brand Marketing, Artificial Intelligence, Augmented Reality, Revenue Management, Emerging Technologies, Forecasting, Digital Transformation, Media Strategy, Data-Driven Decision-Making, Digital Media Strategy, Marketing Strategy and Techniques, Media Relations, Content Management, Customer Communications Management, Price Negotiation

Skills you'll gain: Cyber Governance, Cyber Security Strategy, Cyber Security Policies, Cyber Risk, Regulatory Compliance, Security Strategy, Compliance Management, Cyber Security Assessment, ISO/IEC 27001, Cybersecurity, Regulation and Legal Compliance, Enterprise Security, Governance, NIST 800-53, Threat Modeling, Risk Management, Risk Mitigation, Risk Analysis, Audit Planning, Policy Analysis

Skills you'll gain: Storytelling, Social Media, Media Relations, Social Media Strategy, Social Media Marketing, Content Strategy, Content Creation, Paid media, Advertising, Strategic Communication, Brand Management, Revenue Management, Video Production, Strategic Partnership, Target Audience, Target Market, Negotiation, Crisis Management, Community Development, Planning

Skills you'll gain: Agentic systems, Productivity, Digital Transformation, Artificial Intelligence, Business Process Automation, Automation, Business Metrics, Return On Investment, Application Development, Ideation

Skills you'll gain: Prompt Engineering, Generative AI, Email Marketing, Artificial Intelligence, Ideation, Presentations, Business Analysis, Innovation, Automation, Digital Transformation

Skills you'll gain: Music, Musical Composition, Music Theory, Education Software and Technology, Instrumental Music, Storytelling, Collaboration, Music Performance, Empowerment, Classroom Management, Teaching, Oral Expression, Media Production, World Music, Peer Review, Creativity, Cultural Diversity, Writing, Editing

Skills you'll gain: Facebook, Target Audience, Social Media Content, Social Media Strategy, Content Strategy, Social Media Marketing, Revenue Management, Goal Setting, New Business Development, Live Streaming

Skills you'll gain: Agile Methodology, User Centered Design, Entrepreneurship, Education Software and Technology, Innovation, Project Finance, Pedagogy, Business Modeling, Legal Risk, Emerging Technologies, Entrepreneurial Finance, Intellectual Property, Scalability, Market Analysis

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Data Governance, Business Intelligence, Data Modeling, Star Schema, Data Warehousing, Snowflake Schema, Business Metrics, Data Management, Emerging Technologies, Analytics, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Digital Transformation, Data Quality, Team Building, Data Storage Technologies, Data Transformation