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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      D
      A

      Multiple educators

      DeepLearning.AI Data Engineering

      Skills you'll gain: Apache Airflow, Data Modeling, Data Engineering, Data Architecture, Data Storage, Data Transformation, Data Pipelines, Data Lakes, Data Warehousing, Database Architecture and Administration, Requirements Analysis, AWS Kinesis, SQL, Query Languages, Data Integration, Database Systems, Database Management Systems, Databases, Amazon Web Services, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      480 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing Complex MPLS VPNs

      Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Wide Area Networks, Routing Protocols, Border Gateway Protocol, Network Routers, Network Routing, Network Planning And Design, Network Architecture, Servers

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Instagram Optimization: Grow Your Presence

      Skills you'll gain: Content Performance Analysis, Instagram, Performance Metric, Performance Analysis, Social Media Management, Content Creation, Content Strategy, Social Media Marketing, Brand Marketing, Brand Management, Social Media Strategy, Marketing Analytics, Drive Engagement, Customer Engagement, Analytics

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      PL-300 Microsoft Power BI Analyst Certification Guide

      Skills you'll gain: Data Integration, Management Reporting, Role-Based Access Control (RBAC), Software Installation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced UX Strategies for Product Managers

      Skills you'll gain: User Experience, User Research, Usability Testing, Design Research, User Centered Design, User Story, Figma (Design Software), Product Flow Diagram, Wireframing, Cross-Functional Collaboration, Prioritization, Storytelling

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Social Media Marketing

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Social Media Campaigns, Target Audience, Performance Analysis, Content Creation, Instagram, Growth Strategies, Content Strategy, Digital Marketing, Scheduling, Brand Awareness, Customer Engagement, Market Research

      4.5
      Rating, 4.5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Providing Customers Internet Connectivity using BGP

      Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Harnessing AI for Business Impact

      Skills you'll gain: Large Language Modeling, ChatGPT, Data Ethics, Generative AI, Artificial Intelligence, OpenAI, Organizational Strategy, Market Research, Financial Forecasting, Business Modeling, Ethical Standards And Conduct, Regulation and Legal Compliance, Trend Analysis, Business Strategy, Prompt Engineering, Business Process, Governance, Data-Driven Decision-Making, Data Analysis, Team Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      275 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Facebook Content Creation Essentials

      Skills you'll gain: Facebook, Drive Engagement, Social Media Content, Content Creation, Copywriting, Ideation, Customer Engagement, Photo/Video Production and Technology, Social Media, Video Production, Storytelling, Digital Content, Photo Editing, Generative AI Agents, Writing, Video Editing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      U

      University of Maryland, College Park

      Sports Marketing and Today's College Athlete

      Skills you'll gain: Contract Review, Brand Marketing, Brand Awareness, Contract Negotiation, Branding, Marketing, Intellectual Property, Brand Management, Market Opportunities, New Business Development, Marketing Strategies, Social Media, Fundraising and Crowdsourcing, Higher Education, Regulation and Legal Compliance, Recruitment, Legal Research

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      SAP S/4HANA: From ABAP to Cloud-Ready Applications

      Skills you'll gain: SAP Applications, Secure Coding, Business Logic, Configuration Management, Enterprise Application Management, Unit Testing, Restful API, UI Components, Application Development, Software Configuration Management, Test Case, Data Modeling, Software Architecture, Application Programming Interface (API), User Interface (UI), Interactive Design, Object Oriented Design, Data Integration, Development Environment, JSON

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Business Model & Product Pitch

      Skills you'll gain: Intellectual Property, Price Negotiation, Entrepreneurship, Financial Modeling, Growth Strategies, Business Valuation, Business Strategies, Product Development, Cost Accounting, Entrepreneurial Finance, New Product Development, Value Propositions, Project Finance, Competitive Analysis, Presentations, Customer Acquisition Management, Fundraising

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • DeepLearning.AI Data Engineering: DeepLearning.AI
    • Implementing Complex MPLS VPNs: Cisco Learning and Certifications
    • Instagram Optimization: Grow Your Presence: Coursera
    • PL-300 Microsoft Power BI Analyst Certification Guide: Packt
    • Advanced UX Strategies for Product Managers: Coursera Instructor Network
    • Social Media Marketing: SkillUp EdTech
    • Providing Customers Internet Connectivity using BGP : Cisco Learning and Certifications
    • Harnessing AI for Business Impact: Coursera Instructor Network
    • Facebook Content Creation Essentials: Coursera
    • Sports Marketing and Today's College Athlete: University of Maryland, College Park

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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