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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AI Business School

      Introduction to AI for sales professionals

      Skills you'll gain: Generative AI, Sales Enablement, Sales Training, Sales Strategy, Sales, Risk Management, Business Risk Management, Artificial Intelligence, Digital Transformation, Technology Strategies, Business Transformation, Innovation, Leadership, Automation, Employee Training

      Beginner · Course

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      AI-Powered Business Operations

      Skills you'll gain: Business Process Modeling, Data Storytelling, Business Process Management, Customer Insights, Data Visualization, Storytelling, Business Process Automation, Generative AI, Process Design, Sales Strategy, Sales Presentation, Process Analysis, User Story, Product Roadmaps, Corporate Sustainability, Innovation, Customer Relationship Management (CRM) Software, Artificial Intelligence, Product Knowledge, Environmental Social And Corporate Governance (ESG)

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      AI Product & Process Excellence

      Skills you'll gain: Business Process Modeling, Business Process Management, Business Process Automation, Generative AI, Process Design, Generative AI Agents, Process Analysis, User Story, Product Roadmaps, Workflow Management, Product Management, ChatGPT, Process Improvement, Process Optimization, Corporate Sustainability, Prompt Engineering, Artificial Intelligence, Sustainability Reporting, Business Strategy, Data Strategy

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Freelance Video Editing: Build Strong Client Relationships

      Skills you'll gain: Sales Presentation, Client Services, Expectation Management, Constructive Feedback, Customer Relationship Building, Relationship Management, Video Editing, Active Listening, Professional Networking, Business Relationship Management, Customer Retention, New Business Development

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      AI in Fan Engagement

      Skills you'll gain: Loyalty Programs, AI Personalization, Augmented and Virtual Reality (AR/VR), Brand Loyalty, Digital Assets, Customer Engagement, Customer Retention, Predictive Analytics, Digital Media Strategy, Marketing Analytics, Marketing Strategies, Revenue Management, Brand Marketing, Customer experience improvement, Forecasting, Artificial Intelligence, Media Planning, Marketing Budgets, Media Relations, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Client HQ: Streamline Client Project Management with Notion

      Skills you'll gain: Timelines, Workflow Management, Project Management Software, Client Services, Database Management, Organizational Skills, Customer Relationship Management, Project Management, Internal Communications, Project Documentation, Process Improvement and Optimization

      Mixed · Course · 1 - 4 Weeks

    • Status: New
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      C

      Coursera

      Instagram Community: Build and Engage

      Skills you'll gain: Drive Engagement, Instagram, Customer Engagement, Social Media Management, Social Media, Social Media Strategy, Community Development, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI Course for Marketing, Sales, and Campaigns

      Skills you'll gain: Sales Strategy, Generative AI, Business Marketing, AI Personalization, Marketing Analytics, Blogs, Sales Pipelines, Sales Process, Marketing Strategies, Cross Selling, Business Ethics, Content Marketing, Email Marketing, Emerging Technologies, Prompt Engineering, Content Creation, Customer Engagement, Social Media Marketing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Siemens

      Expedite – Skills for Industry: Industry Foundations

      Skills you'll gain: Product Lifecycle Management, Business Communication, Digital Transformation, Cross-Functional Collaboration, Cost Benefit Analysis, Product Management, Value Propositions, Customer experience strategy (CX), Business, Innovation, Employee Onboarding, Emerging Technologies, Human Resources

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
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      C

      Coursera

      TikTok Community: Engage & Build

      Skills you'll gain: TikTok, Drive Engagement, Social Media Content, Growth Strategies, Social Media Management, Content Strategy, Community Development, Customer Engagement, Social Media Strategy, Target Audience

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Luxury Hospitality & Brand Innovation

      Skills you'll gain: Service Design, Change Management, Social Media Campaigns, Hospitality Management, Hospitality Services, Social Media Marketing, Social Media, Content Performance Analysis, Innovation, Design Thinking, Social Media Management, Service Management, Customer experience improvement, Brand Marketing, Digital Marketing, Prototyping, Design, Leadership, Content Marketing, Search Engine Optimization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      173 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      生成 AI エージェント: 組織の変革

      Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, Google Cloud Platform, AI Personalization, Artificial Intelligence, Digital Transformation, Strategic Leadership, Business Solutions, Organizational Change, Technology Strategies, Innovation, Customer Engagement

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Introduction to AI for sales professionals: AI Business School
    • AI-Powered Business Operations: Starweaver
    • AI Product & Process Excellence: Starweaver
    • Freelance Video Editing: Build Strong Client Relationships: Skillshare
    • AI in Fan Engagement: Real Madrid Graduate School Universidad Europea
    • Client HQ: Streamline Client Project Management with Notion: Skillshare
    • Instagram Community: Build and Engage: Coursera
    • Generative AI Course for Marketing, Sales, and Campaigns: Simplilearn
    • Expedite – Skills for Industry: Industry Foundations: Siemens
    • TikTok Community: Engage & Build: Coursera

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