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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information Technology Entrepreneurship & Startup

      Skills you'll gain: Ideation, Intellectual Property, Value Propositions, Competitive Analysis, Target Market, Customer Acquisition Management, Entrepreneurship, Market Opportunities, Market Analysis, Storyboarding, New Product Development, Process Mapping, Brainstorming, Sprint Planning, Price Negotiation, Business Planning, Business Modeling, Financial Modeling, Technology Strategies, Problem Solving

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python NoSQL Data Engineering with MongoDB

      Skills you'll gain: MongoDB, Data Maintenance, Data Transformation, Query Languages, Customer Insights, Performance Tuning, Data Import/Export, Pandas (Python Package), Customer Data Management, Data Pipelines, JSON, Data Manipulation, NoSQL, Data-Driven Decision-Making, Data Validation, Data Integration, Databases, Data Access, Database Management, Data Structures

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Saïd Business School, University of Oxford

      AI Fundamentals in Financial Services

      Skills you'll gain: Financial Services, FinTech, Artificial Intelligence, Financial Data, Banking, Financial Regulation, Credit Risk, AI Personalization, Deep Learning, Anomaly Detection, Applied Machine Learning, Business Ethics, Risk Modeling, Data-Driven Decision-Making, Customer Service, Machine Learning, Natural Language Processing, Big Data, Algorithms, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Freelance Video Editing: Build Strong Client Relationships

      Skills you'll gain: Sales Presentation, Client Services, Expectation Management, Constructive Feedback, Customer Relationship Building, Relationship Management, Video Editing, Active Listening, Professional Networking, Business Relationship Management, Customer Retention, New Business Development

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      The Ideation Process

      Skills you'll gain: Storyboarding, New Product Development, Process Mapping, Sprint Planning, User Research, Mockups, Customer Insights, Artificial Intelligence, Business Modeling, Market Opportunities

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AI Business School

      Introduction to AI for sales professionals

      Skills you'll gain: Generative AI, Sales Enablement, Sales Training, Sales Strategy, Sales, Risk Management, Business Risk Management, Artificial Intelligence, Digital Transformation, Technology Strategies, Business Transformation, Innovation, Leadership, Automation, Employee Training

      Beginner · Course

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Shopify eCommerce Ads Masterclass: Targeting & Production

      Skills you'll gain: Marketing, Copywriting, Marketing Materials, Facebook, Target Audience, Persona Development, Advertising, Advertising Campaigns, Social Media Campaigns, Online Advertising, Content Performance Analysis, Digital Advertising, Campaign Management, Customer Analysis, Marketing Budgets, Bidding, Content Creation, Video Production

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Instagram Community: Build and Engage

      Skills you'll gain: Drive Engagement, Instagram, Customer Engagement, Social Media Management, Social Media, Social Media Strategy, Community Development, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI Course for Marketing, Sales, and Campaigns

      Skills you'll gain: Sales Strategy, Generative AI, Business Marketing, AI Personalization, Marketing Analytics, Blogs, Sales Pipelines, Sales Process, Marketing Strategies, Cross Selling, Business Ethics, Content Marketing, Email Marketing, Emerging Technologies, Prompt Engineering, Content Creation, Customer Engagement, Social Media Marketing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      AI-Powered Business Operations

      Skills you'll gain: Business Process Modeling, Data Storytelling, Business Process Management, Customer Insights, Data Visualization, Storytelling, Business Process Automation, Generative AI, Process Design, Sales Strategy, Sales Presentation, Process Analysis, User Story, Product Roadmaps, Corporate Sustainability, Innovation, Customer Relationship Management (CRM) Software, Artificial Intelligence, Product Knowledge, Environmental Social And Corporate Governance (ESG)

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      AI in Fan Engagement

      Skills you'll gain: Loyalty Programs, AI Personalization, Augmented and Virtual Reality (AR/VR), Brand Loyalty, Digital Assets, Customer Engagement, Customer Retention, Predictive Analytics, Digital Media Strategy, Marketing Analytics, Marketing Strategies, Revenue Management, Brand Marketing, Customer experience improvement, Forecasting, Artificial Intelligence, Media Planning, Marketing Budgets, Media Relations, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Client HQ: Streamline Client Project Management with Notion

      Skills you'll gain: Timelines, Workflow Management, Project Management Software, Client Services, Database Management, Organizational Skills, Customer Relationship Management, Project Management, Internal Communications, Project Documentation, Process Improvement and Optimization

      Mixed · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Information Technology Entrepreneurship & Startup: University of Minnesota
    • Python NoSQL Data Engineering with MongoDB: EDUCBA
    • AI Fundamentals in Financial Services: Saïd Business School, University of Oxford
    • Freelance Video Editing: Build Strong Client Relationships: Skillshare
    • The Ideation Process: University of Minnesota
    • Introduction to AI for sales professionals: AI Business School
    • Shopify eCommerce Ads Masterclass: Targeting & Production: Skillshare
    • Instagram Community: Build and Engage: Coursera
    • Generative AI Course for Marketing, Sales, and Campaigns: Simplilearn
    • AI-Powered Business Operations: Starweaver

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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