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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      P

      Packt

      DeepSeek R1 AI: 25 Real World Projects in AI for Beginners

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Analytics, Job Analysis, Grammar, Customer Support, Debugging

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      PyMongo Case Study - Aggregating Customer Data of a Bank

      Skills you'll gain: Data Transformation, Customer Analysis, Data Analysis, Customer Data Management, MongoDB, Data Processing, Data Validation, Financial Data, Data Import/Export, Data Pipelines, Data Integration, Development Environment

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information Technology Entrepreneurship & Startup

      Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Ideation, Value Propositions, Business Modeling, New Product Development, Entrepreneurship, Strategic Partnership, Process Mapping, Brainstorming, Business Analysis, Growth Strategies, Price Negotiation, New Business Development, Problem Solving

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      O

      O.P. Jindal Global University

      Predictive Analytics and Forecasting

      Skills you'll gain: Predictive Analytics, Dimensionality Reduction, Regression Analysis, Data Mining, Data Processing, Business Analytics, Data-Driven Decision-Making, Forecasting, Statistical Analysis, Demand Planning, Classification And Regression Tree (CART), Customer Analysis, Data Cleansing, Market Analysis, Machine Learning Algorithms, Unsupervised Learning, Artificial Neural Networks

      Build toward a degree

      Mixed · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Digital Transformation in Hospitality

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management

      4.2
      Rating, 4.2 out of 5 stars
      ·
      32 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      IA en la participación de los aficionados

      Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      A

      AI Business School

      Introduction to AI for sales professionals

      Skills you'll gain: Sales Training, Risk Management, Digital Transformation

      Beginner · Course

    • Status: Preview
      Preview
      U

      UNSW Sydney (The University of New South Wales)

      Learning to Teach Online

      Skills you'll gain: Teaching, Education Software and Technology, Planning, End User Training and Support, Technical Communication, Quality Assurance, Innovation, Digital Transformation, Emerging Technologies, Digital Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python Case Study - Customer Brokerage Management System

      Skills you'll gain: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Luxury Hospitality & Brand Innovation

      Skills you'll gain: Customer experience strategy (CX), Service Design, Change Management, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Hospitality Services, Social Media, Design Thinking, Brand Marketing, Service Management, Customer experience improvement, Digital Marketing, Design, Social Media Management, Prototyping, Content Marketing, Leadership, Search Engine Optimization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      173 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      5S - Become a Certified 5S Specialist

      Skills you'll gain: Program Implementation, Performance Measurement, Cleanliness, Key Performance Indicators (KPIs), Auditing

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      O

      Oracle

      Oracle Cloud and AI

      Skills you'll gain: Oracle Cloud, Generative AI, Large Language Modeling, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Deep Learning, Prompt Engineering, Artificial Neural Networks, Natural Language Processing, Enterprise Resource Planning, Application Deployment, Python Programming, Supply Chain Management, Customer Relationship Management (CRM) Software, Human Capital

      4.7
      Rating, 4.7 out of 5 stars
      ·
      16 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • DeepSeek R1 AI: 25 Real World Projects in AI for Beginners: Packt
    • PyMongo Case Study - Aggregating Customer Data of a Bank: EDUCBA
    • Information Technology Entrepreneurship & Startup: University of Minnesota
    • Predictive Analytics and Forecasting: O.P. Jindal Global University
    • Digital Transformation in Hospitality: Starweaver
    • IA en la participación de los aficionados: Real Madrid Graduate School Universidad Europea
    • Introduction to AI for sales professionals: AI Business School
    • Learning to Teach Online: UNSW Sydney (The University of New South Wales)
    • Python Case Study - Customer Brokerage Management System: EDUCBA
    • Luxury Hospitality & Brand Innovation: Starweaver

    Skills you can learn in Marketing

    Market (economics) (28)
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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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