Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Sales Territory Management, Technical Sales, Solution Selling, Sales, Sales Strategy, Sales Process, Customer Relationship Building, Sales Prospecting, Complex Problem Solving, Customer Relationship Management, Business Relationship Management, AI Personalization, Customer Insights, Corporate Sustainability

Skills you'll gain: Stakeholder Management, Microsoft Power Platform, Stakeholder Engagement, Gap Analysis, User Story, Business Process Improvement, Requirements Analysis, Process Improvement, Software Development Life Cycle, Requirements Elicitation, Microsoft Excel, Business Requirements, Microsoft Visio, Data Modeling, Agile Methodology, Scrum (Software Development), Excel Formulas, Business Analysis, Power BI, Data Analysis

Skills you'll gain: Customer Insights, Digital Media Strategy, Marketing Analytics, Customer Data Management, Data Integration, Digital Marketing, Customer experience strategy (CX), Social Media Marketing, Data-Driven Decision-Making, Big Data, Consumer Behaviour, Data Analysis

Skills you'll gain: Customer Insights, MongoDB, Data Import/Export, Customer Data Management, Data Pipelines, Data-Driven Decision-Making, Data Validation, Data Integration, Data Processing, Data Transformation, Development Environment

Skills you'll gain: Overcoming Objections, Sales Territory Management, Sales Process, Closing (Sales), Sales Presentation, Technical Sales, Business Communication, Value Propositions, Negotiation, Active Listening, Prospecting and Qualification, Sales, Solution Selling, Influencing, Presentations, Sales Strategy, Communication, Account Management, Customer Relationship Management, Customer Relationship Building

Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data Integration, Data Literacy, Business Analytics, Real Time Data, Data Modeling, Data Analysis, Dashboard, Data-Driven Decision-Making, Data Storytelling, Business Metrics

Skills you'll gain: Business Intelligence, Database Design, Decision Support Systems, Database Development, Data Warehousing, Database Management, Data Visualization, Data Integration, Database Management Systems, Databases, Relational Databases, Business Analytics, Dashboard, SQL, Business Process Management, Oracle Databases, Performance Measurement, Data Management, Data Governance, Data Modeling

Skills you'll gain: Data Validation, Business Logic, Object Oriented Programming (OOP), User Interface (UI), Customer Data Management, Data Entry, Scripting, Command-Line Interface, Python Programming, Systems Development, Application Development

Skills you'll gain: Job Analysis, Market Research, Consultative Approaches, Recruitment, Market Intelligence, Recruitment Strategies, Talent Acquisition, Talent Sourcing, Advertising, Compensation Analysis, Compensation Management, Branding, Needs Assessment

Skills you'll gain: Sales Process, Technical Sales, Prospecting and Qualification, Customer Relationship Building, Sales, Sales Strategy, Sales Pipelines, Rapport Building, Relationship Building, Information Technology, Sales Presentations, Solution Selling, Data Centers, Digital Transformation, Customer Insights, Customer Relationship Management, Telecommunications, Big Data, Communication, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization