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    Results for "service management"

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced ITSM with ServiceNow: Optimizing IT Operations

      Skills you'll gain: ServiceNow, IT Service Management, Information Technology Infrastructure Library, Problem Management, Change Control, Configuration Management, Change Requests, Digital Transformation, Service Management, Information Technology Operations, Problem Solving, Order Fulfillment, Design

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Leading: Human Resource Management and Leadership

      Skills you'll gain: People Management, Organizational Strategy, Team Management, Organizational Leadership, Diversity and Inclusion, Human Resource Strategy, Organizational Effectiveness, Organizational Structure, Team Leadership, Team Motivation, Strategic Leadership, People Development, Business Leadership, Brand Strategy, Culture Transformation, Leadership Development, Branding, Strategic Thinking, Brand Awareness, Thought Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.9K reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Create Customer Support Data with Google Sheets

      Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Customer Support, Service Level, Data Entry, Data Validation, Data Analysis, Data Integration, Service Management, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      404 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of North Texas

      Management Foundations in the Hospitality Industry

      Skills you'll gain: Hospitality Management, Human Resources Management and Planning, Recruitment, Training Programs, Customer experience improvement, Hospitality, Performance Appraisal, Recruitment Strategies, Employee Training, Business Ethics, Human Resources, Business Management, Legal Risk, Environmental Social And Corporate Governance (ESG), New Hire Orientations, Job Analysis, Employee Onboarding

      4.4
      Rating, 4.4 out of 5 stars
      ·
      78 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introduction to Project Management

      Skills you'll gain: Timelines, Project Management Software, Project Scoping, Project Schedules, Project Management, Project Coordination, Work Breakdown Structure, Project Planning, Event Management, Stakeholder Management, Fundraising

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Business Intelligence (BI) Analyst

      Skills you'll gain: Dashboard, Business Intelligence, Data Warehousing, Data Visualization, SQL, Data Storytelling, IBM DB2, Pivot Tables And Charts, Descriptive Statistics, Database Design, MySQL, Star Schema, Relational Databases, Business Analytics, Data Analysis, Data Cleansing, Tableau Software, Data Mining, Data Wrangling, Data Collection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      14K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Product Management: An Introduction

      Skills you'll gain: Product Management, Product Lifecycle Management, New Product Development, Product Development, Product Strategy, Project Management, Product Roadmaps, Portfolio Management, Entrepreneurship, Stakeholder Management, Market Research, Cross-Functional Collaboration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      946 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Value Chain Management

      Skills you'll gain: Management Accounting, Operations Management, Cost Accounting, Performance Measurement, Supply Chain Management, Process Analysis, Integrated Marketing Communications, Product Strategy, Marketing, Strategic Marketing, Product Lining, Supply Chain Planning, Budgeting, Marketing Planning, Variance Analysis, Inventory Management System, Accounting Systems, Transportation, Supply Chain, and Logistics, Branding, Quality Control

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.1K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Essentials of Hospitality Management

      Skills you'll gain: Financial Statement Analysis, Advanced Analytics, Financial Analysis, Variance Analysis, Hospitality Management, Performance Analysis, Budget Management, Hospitality, Income Statement, Analytics, Budgeting, Data-Driven Decision-Making, Corporate Sustainability, Balance Sheet, Hotels and Accommodations, Financial Forecasting, Innovation, Financial Management, Team Oriented, Financial Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      72 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      The Bits and Bytes of Computer Networking

      Skills you'll gain: Computer Networking, OSI Models, Network Troubleshooting, Routing Protocols, Network Administration, General Networking, TCP/IP, Network Architecture, Network Routing, Networking Hardware, Network Protocols, Virtual Private Networks (VPN), Network Infrastructure, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), Wide Area Networks, Wireless Networks, Network Security, Network Model, Data Integrity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Innovation Management

      Skills you'll gain: Innovation, Creativity, Brainstorming, Ideation, Design Thinking, New Product Development, Business Strategy, Project Implementation, Strategic Partnership, Organizational Structure, Business Modeling, Lean Methodologies, Decision Making, Diversity and Inclusion

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Regulatory Compliance

      Skills you'll gain: Compliance Management, Compliance Training, Law, Regulation, and Compliance, Regulatory Compliance, General Data Protection Regulation (GDPR), Medical Privacy, Legal Risk, Personally Identifiable Information, Governance Risk Management and Compliance, Information Privacy, Regulation and Legal Compliance, Regulatory Requirements, Data Security, Health Information Management, Culture Transformation, Operational Risk, Disciplinary Procedures, Internal Communications, Risk Management, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.6K reviews

      Intermediate · Specialization · 3 - 6 Months

    Searches related to service management

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    1…121314…814

    In summary, here are 10 of our most popular service management courses

    • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
    • Leading: Human Resource Management and Leadership: Macquarie University
    • Create Customer Support Data with Google Sheets: Coursera Project Network
    • Management Foundations in the Hospitality Industry: University of North Texas
    • Introduction to Project Management: Coursera Project Network
    • IBM Business Intelligence (BI) Analyst: IBM
    • Product Management: An Introduction: IBM
    • Value Chain Management: University of Illinois Urbana-Champaign
    • Essentials of Hospitality Management: Starweaver
    • The Bits and Bytes of Computer Networking: Google

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