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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      The Critical Role of IT Support Staff in Healthcare

      Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Help Desk Support, Patient Education and Support, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Care, Health Information Management, Electronic Medical Record, Medical Terminology, Network Troubleshooting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      720 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      Universidad Nacional Autónoma de México

      Contabilidad para no contadores

      Skills you'll gain: Financial Statements, Financial Reporting, Ledgers (Accounting), Financial Statement Analysis, Bookkeeping, Accounting Records, Accounting, General Accounting, Income Statement, Standard Accounting Practices, Balance Sheet, Generally Accepted Accounting Principles (GAAP), Financial Data, Cash Flows

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      People and Soft Skills for Professional and Personal Success

      Skills you'll gain: Active Listening, Problem Solving, Collaboration, Presentations, Critical Thinking and Problem Solving, Interpersonal Communications, Teamwork, Conflict Management, Creative Problem-Solving, Constructive Feedback, Creative Thinking, Root Cause Analysis, Virtual Teams, Social Skills, Professional Development, Public Speaking, Persuasive Communication, Client Services, Ability To Meet Deadlines, Verbal Communication Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.3K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      AI For Business

      Skills you'll gain: AI Personalization, Generative AI, Data Ethics, HR Tech, Data Governance, Big Data, Machine Learning, Personally Identifiable Information, Data Security, Governance, Business Strategy, Human Resources, Organizational Strategy, Customer Data Management, Credit Risk, Risk Management, Tensorflow, Personalized Service, Data-Driven Decision-Making, People Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Meta

      Meta Marketing Analytics

      Skills you'll gain: Data Storytelling, Business Metrics, Key Performance Indicators (KPIs), Marketing Analytics, Bayesian Statistics, Descriptive Statistics, Marketing Effectiveness, Statistical Hypothesis Testing, Target Audience, Marketing Strategies, Data Cleansing, Pandas (Python Package), Data Modeling, Data Analysis, Data Visualization Software, Spreadsheet Software, A/B Testing, Data Collection, Marketing, Interviewing Skills

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • L

      LearnQuest

      CompTIA Exam Prep

      Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Computer Networking, Desktop Support, Technical Support and Services, System Support, Technical Support, Help Desk Support, Cloud Services, Security Management, Computer Security Incident Management, Operating Systems, Information Technology, Microsoft Windows, Computer Hardware

      3.3
      Rating, 3.3 out of 5 stars
      ·
      108 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Machine Learning

      Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Unsupervised Learning, Supervised Learning, Generative AI, Dimensionality Reduction, Reinforcement Learning, Deep Learning, Data Analysis, Regression Analysis, Statistical Inference, Applied Machine Learning, Machine Learning Algorithms, Data Processing, Machine Learning, Statistical Analysis, Data Access, Anomaly Detection, Classification And Regression Tree (CART), Scikit Learn (Machine Learning Library)

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.1K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Digital Transformation Using AI/ML with Google Cloud

      Skills you'll gain: Serverless Computing, Digital Transformation, Cloud Services, Data Ethics, Cloud Infrastructure, Google Cloud Platform, Application Programming Interface (API), Applied Machine Learning, Hybrid Cloud Computing, Infrastructure As A Service (IaaS), Cloud Computing, Public Cloud, Technical Management, Business Transformation, Containerization, Technology Strategies, Cloud-Native Computing, Multi-Cloud, IT Management, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      B

      Berklee

      The Singer Songwriter

      Skills you'll gain: Music Theory, File Management, Music, Music Performance, Musical Composition, Peer Review, Instrumental Music, Self-Awareness, Performing Arts, Creativity, Automation, Storytelling, Writing, Editing, Software Installation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Machine Learning Engineer

      Skills you'll gain: Feature Engineering, MLOps (Machine Learning Operations), Prompt Engineering, Google Cloud Platform, Generative AI, Tensorflow, Keras (Neural Network Library), Apache Airflow, Cloud Infrastructure, CI/CD, Artificial Intelligence and Machine Learning (AI/ML), Data Pipelines, Dataflow, Systems Design, Cloud Platforms, Data Management, Data Governance, Hybrid Cloud Computing, Workflow Management, Application Deployment

      4.4
      Rating, 4.4 out of 5 stars
      ·
      4.9K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • U

      University of Maryland, College Park

      Cybersecurity for Everyone

      Skills you'll gain: Cyber Risk, Cyber Security Policies, Security Management, Cybersecurity, Risk Management, Cyber Security Strategy, Cyber Attacks, Cyber Governance, Infrastructure Security, Telecommunications, Computer Security Awareness Training, Threat Detection, Enterprise Security, Security Awareness, General Networking, Data Security, Vulnerability, Public Safety and National Security, Governance, Political Sciences

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      TESOL Certificate, Part 2: Teach English Now!

      Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Literacy, Grammar, Technology Strategies, English Language, Language Competency, End User Training and Support, Language Learning, Emerging Technologies, Vocabulary, Innovation, Digital Transformation, Organizational Skills

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.3K reviews

      Beginner · Specialization · 3 - 6 Months

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    1…101112…226

    In summary, here are 10 of our most popular technical support courses

    • The Critical Role of IT Support Staff in Healthcare: Johns Hopkins University
    • Contabilidad para no contadores : Universidad Nacional Autónoma de México
    • People and Soft Skills for Professional and Personal Success: IBM
    • AI For Business: University of Pennsylvania
    • Meta Marketing Analytics: Meta
    • CompTIA Exam Prep: LearnQuest
    • IBM Machine Learning: IBM
    • Digital Transformation Using AI/ML with Google Cloud: Google Cloud
    • The Singer Songwriter: Berklee
    • Preparing for Google Cloud Certification: Machine Learning Engineer: Google Cloud

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