Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Supplier Management, IT Service Management, Information Technology Infrastructure Library, Service Management, Cloud Computing, Cloud Services, Customer experience improvement, Security Management, Technical Management, IT Management, Continuous Improvement Process, Governance, Information Technology Architecture, Talent Management, Service Improvement, Application Deployment, Strategic Partnership, Process Analysis, Service Design, Capacity Management

Skills you'll gain: Management Accounting, Operations Management, Cost Accounting, Performance Measurement, Supply Chain Management, Process Analysis, Integrated Marketing Communications, Product Strategy, Marketing, Strategic Marketing, Product Lining, Supply Chain Planning, Budgeting, Marketing Planning, Variance Analysis, Inventory Management System, Accounting Systems, Transportation, Supply Chain, and Logistics, Branding, Quality Control

Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data Integration, Data Literacy, Business Analytics, Real Time Data, Data Modeling, Data Analysis, Dashboard, Data-Driven Decision-Making, Data Storytelling, Business Metrics

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Amazon CloudWatch, Public Cloud, Amazon Elastic Compute Cloud, Cloud Computing, Cloud Infrastructure, Cloud Storage, Cloud Security, Data Storage, Identity and Access Management, Security Controls, System Monitoring, General Networking, Multi-Factor Authentication, Network Infrastructure, Scalability

Skills you'll gain: Business Intelligence, Database Design, Decision Support Systems, Database Development, Data Warehousing, Database Management, Data Visualization, Data Integration, Database Management Systems, Databases, Relational Databases, Business Analytics, Dashboard, SQL, Business Process Management, Oracle Databases, MicroStrategy, Performance Measurement, Data Governance, Data Modeling

Skills you'll gain: Ansible, Terraform, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Cloud Infrastructure, DevOps, Configuration Management, Cloud Management, AWS CloudFormation, IT Automation, Infrastructure As A Service (IaaS), YAML, Automation

Skills you'll gain: Cloud Computing Architecture, Cloud Computing, Cloud Infrastructure, Cloud Services, Cloud Platforms, Infrastructure As A Service (IaaS), Scalability, Capacity Management, Public Cloud, Platform As A Service (PaaS), Hybrid Cloud Computing, Solution Design, Disaster Recovery

Skills you'll gain: Identity and Access Management, AWS CloudFormation, Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing Architecture, Cloud Security, Virtual Private Networks (VPN), Performance Tuning

Skills you'll gain: Istio, Microservices, Kubernetes, Containerization, Docker (Software), Software Architecture, Systems Architecture, Application Deployment, Service Oriented Architecture, Scalability

Skills you'll gain: Cloud Management, Risk Management, Cloud Storage, Compliance Management, Regulatory Compliance, Business, Service Level Agreement, Cost Management

Skills you'll gain: Incident Response, Penetration Testing, Cyber Threat Hunting, Cyber Threat Intelligence, Cybersecurity, DevSecOps, Patch Management, Computer Security Incident Management, Cloud Security, Incident Management, Disaster Recovery, MITRE ATT&CK Framework, Vulnerability Scanning, Network Security, Cloud Computing, Infrastructure Security, Threat Modeling, Data Ethics, Threat Detection, DevOps