Skills you'll gain: People Analytics, Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Financial Statement Analysis, Analytics, Data-Driven Decision-Making, Operational Analysis, Descriptive Analytics, Predictive Analytics, Performance Measurement, Financial Analysis, Peer Review, Workforce Planning, Human Resources Management and Planning, Talent Management, Consumer Behaviour, Data Analysis, Financial Accounting

Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving

Skills you'll gain: Prompt Engineering, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Load Balancing, Firewall, Network Performance Management, Cloud Computing Architecture, Generative AI, Network Security, Cloud Applications, Network Architecture, Containerization, Identity and Access Management, Network Monitoring, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting

Skills you'll gain: Software Development Life Cycle, Bootstrap (Front-End Framework), Cloud-Native Computing, Software Architecture, GitHub, HTML and CSS, Webpack, React Redux, Web Development Tools, Figma (Design Software), User Centered Design, Agile Methodology, React.js, Responsive Web Design, Git (Version Control System), Software Engineering, Version Control, Cloud Applications, User Interface and User Experience (UI/UX) Design, Professional Networking

Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Identity and Access Management, Cloud Security, Generative AI, Cloud Applications, Containerization, Cloud Services, Cloud Computing, Cloud Management, OAuth, Virtual Machines, Network Security, Threat Management, Application Security, Data Security

Skills you'll gain: Network Performance Management, Network Monitoring, Technical Communication, Network Troubleshooting, Technical Support, Technical Documentation, Problem Management, Network Analysis

Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Scripting, Process Analysis, Workflow Management, Microsoft Excel, Front Office, Scalability, Process Management, Data Validation

Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Complaint Resolution, Customer Relationship Management, Customer experience improvement, Customer Engagement, Company, Product, and Service Knowledge, Active Listening, Communication, Ethical Standards And Conduct

Skills you'll gain: Data Warehousing, SQL, Linux Commands, Database Administration, Web Scraping, IBM DB2, Bash (Scripting Language), Data Pipelines, Apache Airflow, Database Design, MySQL, Database Management, Database Architecture and Administration, Star Schema, Extract, Transform, Load, Relational Databases, Data Engineering, Generative AI, Jupyter, Data Security

Skills you'll gain: Prompt Engineering, Kubernetes, Application Performance Management, Site Reliability Engineering, Cloud Infrastructure, Google Cloud Platform, Microservices, Identity and Access Management, Generative AI, Cloud Applications, Cloud Services, CI/CD, Cloud Computing, System Monitoring, Containerization, Cloud Security, Application Deployment, Culture Transformation, Event Monitoring, Service Level

Skills you'll gain: SQL, Data Literacy, Relational Databases, Data Mining, Jupyter, Query Languages, Data Analysis Software, Data Science, Data Visualization Software, Data Analysis, Statistical Programming, Databases, Data Modeling, Database Management, R Programming, Data Cleansing, Computer Programming Tools, Stakeholder Engagement, Data-Driven Decision-Making, Python Programming

Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Data Ethics, Artificial Intelligence, Business Ethics, Natural Language Processing