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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM Digital Marketing and Growth Hacking

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Content, Social Media Management, Google Ads, Social Media Strategy, Digital Advertising, Web Analytics and SEO, Online Advertising, Digital Marketing, Digital Media Strategy, Social Media Campaigns, Drive Engagement, Pay Per Click Advertising, Search Engine Optimization, Instagram, Email Marketing, Content Marketing, Paid media, Generative AI

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Implementing a Patient Safety or Quality Improvement Project (Patient Safety V)

      Skills you'll gain: Patient Safety, Nursing Management, Safety Training, Continuous Quality Improvement (CQI), Risk Management, Care Management, Infection Control, Regulatory Compliance, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      95 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Concept Art for Video Games

      Skills you'll gain: 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Adobe Photoshop, Conceptual Design, Computer Graphic Techniques, Virtual Environment, Graphic and Visual Design, Data Import/Export, Design Elements And Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      106 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      GenerativeAI for Customer Success

      Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics

      4.4
      Rating, 4.4 out of 5 stars
      ·
      31 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Game Design Document: Define the Art & Concepts

      Skills you'll gain: Game Design, Prototyping, Software Design Documents, Visualization (Computer Graphics), Ideation, Conceptual Design, Usability Testing, Graphic and Visual Design, Peer Review, Creativity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      288 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      Universidade de São Paulo

      Mapas conceituais para aprender e colaborar

      Skills you'll gain: Lifelong Learning, Willingness To Learn, Learning Strategies, Peer Review, Collaborative Software, Collaboration, Concept Of Operations, Information Architecture, Critical Thinking, Constructive Feedback, Education Software and Technology, Organizational Skills, Technical Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      411 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Get Started with Microsoft Teams

      Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      50 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • P

      Politecnico di Milano

      Being a researcher (in Information Science and Technology)

      Skills you'll gain: Research, Scientific Methods, Data Ethics, Ethical Standards And Conduct, Innovation, Intellectual Property, Technical Writing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      190 reviews

      Beginner · Course · 1 - 3 Months

    • E

      Erasmus University Rotterdam

      Science Communication: Communicating Trustworthy Information in the Digital World

      Skills you'll gain: Journalism, Media and Communications, Public Affairs, Research, Technical Communication, Scientific Methods, Persuasive Communication, Digital Communications, Threat Detection, Policy Analysis, Public Policies, Policy Development, Content Creation, Social Sciences, Ethical Standards And Conduct

      4.5
      Rating, 4.5 out of 5 stars
      ·
      58 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Technical University of Munich (TUM)

      Cost Accounting: Decision Making

      Skills you'll gain: Cost Accounting, Management Accounting, Operating Cost, Cost Management, Strategic Decision-Making, Profit and Loss (P&L) Management, Product Assortment, Price Negotiation, Capacity Management, Decision Making, Forecasting, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      82 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Brief Overview of Management and Practices

      Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

      5
      Rating, 5 out of 5 stars
      ·
      78 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      NIIT

      Introduction to building Web Pages using HTML5 and CSS3

      Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Web Development Tools, Web Design and Development, Web Design, Front-End Web Development, Semantic Web, Integrated Development Environments

      3.1
      Rating, 3.1 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…737475…229

    In summary, here are 10 of our most popular technical support courses

    • IBM Digital Marketing and Growth Hacking: IBM
    • Implementing a Patient Safety or Quality Improvement Project (Patient Safety V): Johns Hopkins University
    • Concept Art for Video Games: Michigan State University
    • GenerativeAI for Customer Success: Coursera Instructor Network
    • Game Design Document: Define the Art & Concepts: California Institute of the Arts
    • Mapas conceituais para aprender e colaborar: Universidade de São Paulo
    • Get Started with Microsoft Teams : Coursera Project Network
    • Being a researcher (in Information Science and Technology): Politecnico di Milano
    • Science Communication: Communicating Trustworthy Information in the Digital World: Erasmus University Rotterdam
    • Cost Accounting: Decision Making: Technical University of Munich (TUM)

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