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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Y

      Yale University

      The Science of Well-Being

      Skills you'll gain: Personal Development, Positive Behavior Support, Goal Setting, Resilience, Self-Awareness, Behavioral Economics, Adaptability, Mental Health, Productivity, Psychology, Social Skills, Mindfulness

      4.9
      Rating, 4.9 out of 5 stars
      ·
      39K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Compute Engine

      Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Prompt Engineering, Kubernetes, Application Deployment, Cloud Storage, Infrastructure As A Service (IaaS), Containerization, Cloud Computing, CI/CD, Cloud Computing Architecture, Cloud Security, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Virtual Machines, Microservices, Service Level

      4.7
      Rating, 4.7 out of 5 stars
      ·
      58K reviews

      Intermediate · Specialization · 3 - 6 Months

    • J

      Johns Hopkins University

      Psychological First Aid

      Skills you'll gain: Triage, Crisis Intervention, Emergency Response, Trauma Care, Emergency Services, Psychological Evaluations, Interpersonal Communications, Mental Health, Patient Education And Counseling, Stress Management, Patient Referral

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Prompt Engineering for Law

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Productivity, AI Personalization, Law Practice Management Software, OpenAI, Artificial Intelligence, Personalized Service, Large Language Modeling, Legal Writing, Legal Research, Data Ethics, Expense Management, Creative Thinking, Ingenuity, Productivity Software, Legal Support, Brainstorming, Travel Arrangements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.3K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Back-end JavaScript Developer

      Skills you'll gain: Istio, Software Development Life Cycle, Node.JS, HTML and CSS, Containerization, Server Side, MongoDB, Application Deployment, Cloud-Native Computing, NoSQL, Kubernetes, Software Architecture, Development Environment, Restful API, OpenShift, Git (Version Control System), Cloud Applications, GitHub, Ajax, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI SQL Database Specialist with ChatGPT

      Skills you'll gain: Prompt Engineering, ChatGPT, Database Design, Productivity, Data Migration, Generative AI, Software Documentation, SQL, Dashboard, Artificial Intelligence, Database Management, Data Visualization, Large Language Modeling, Gap Analysis, Database Architecture and Administration, Technical Design, Data Storytelling, Data Analysis, Debugging, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud DevOps Engineer

      Skills you'll gain: Site Reliability Engineering, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Infrastructure, System Monitoring, Prompt Engineering, Application Deployment, Identity and Access Management, DevOps, CI/CD, Containerization, Cloud Storage, Cloud Security, Cloud Services, Cloud Management, Service Level Agreement, Safety Culture, Event Monitoring, Culture Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      54K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Finance & Quantitative Modeling for Analysts

      Skills you'll gain: Return On Investment, Financial Reporting, Capital Budgeting, Financial Statements, Financial Modeling, Mathematical Modeling, Statistical Modeling, Regression Analysis, Business Modeling, Income Statement, Financial Analysis, Risk Analysis, Cash Flows, Business Mathematics, Financial Planning, Corporate Finance, Predictive Analytics, Spreadsheet Software, Google Sheets, Microsoft Excel

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17K reviews

      Beginner · Specialization · 3 - 6 Months

    • D

      DeepLearning.AI

      Generative AI with Large Language Models

      Skills you'll gain: Generative AI, Large Language Modeling, OpenAI, ChatGPT, Prompt Engineering, PyTorch (Machine Learning Library), Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Tensorflow, Applied Machine Learning, Scalability, Natural Language Processing, Application Deployment, Reinforcement Learning, Performance Tuning, Performance Metric

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.3K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI and ChatGPT for K-12 Educators

      Skills you'll gain: Prompt Engineering, ChatGPT, Productivity, Creative Problem-Solving, Generative AI, AI Personalization, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Creativity, Education Software and Technology, Technical Communication, Ingenuity, Resourcefulness, Interactive Design, Problem Solving, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.6K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Engineering, Big Data, and Machine Learning on GCP

      Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Real Time Data, Data Lakes, MLOps (Machine Learning Operations), Dashboard, Data Warehousing, Extract, Transform, Load, Cloud Engineering, Data Infrastructure, Cloud Infrastructure, Cloud Storage, Big Data, Tensorflow, Unstructured Data, Data Integration, Data Migration, Data Processing, Data Visualization Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Applied Software Engineering Fundamentals

      Skills you'll gain: Software Development Life Cycle, Linux Commands, Bash (Scripting Language), Shell Script, Software Architecture, Development Environment, Git (Version Control System), GitHub, Flask (Web Framework), Unit Testing, Version Control, File Management, Engineering Software, Jupyter, Application Development, Application Deployment, Python Programming, Data Structures, Collaborative Software, Web Scraping

      4.6
      Rating, 4.6 out of 5 stars
      ·
      48K reviews

      Beginner · Specialization · 3 - 6 Months

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    1…789…226

    In summary, here are 10 of our most popular technical support courses

    • The Science of Well-Being: Yale University
    • Architecting with Google Compute Engine: Google Cloud
    • Psychological First Aid: Johns Hopkins University
    • Prompt Engineering for Law: Vanderbilt University
    • IBM Back-end JavaScript Developer: IBM
    • Generative AI SQL Database Specialist with ChatGPT: Vanderbilt University
    • Preparing for Google Cloud Certification: Cloud DevOps Engineer: Google Cloud
    • Finance & Quantitative Modeling for Analysts: University of Pennsylvania
    • Generative AI with Large Language Models: DeepLearning.AI
    • Generative AI and ChatGPT for K-12 Educators: Vanderbilt University

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