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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Security Operations Center (SOC)

      Skills you'll gain: Threat Modeling, Threat Detection, Cyber Operations, Cybersecurity, Security Information and Event Management (SIEM), Incident Response, Security Management, Computer Security Incident Management, Cyber Attacks, Event Monitoring, Network Monitoring, Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      280 reviews

      Mixed · Course · 1 - 3 Months

    • Y

      Yale University

      Tropical Forest Landscapes 101: Conservation & Restoration

      Skills you'll gain: Land Management, Environmental Science, Environment, Natural Resource Management, Environmental Resource Management, Biology, Water Resources, Social Studies, Finance, Community Development

      4.9
      Rating, 4.9 out of 5 stars
      ·
      164 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Renewable Power and Electricity Systems

      Skills you'll gain: Electric Power Systems, Electrical Power, Energy and Utilities, Basic Electrical Systems, Systems Of Measurement, Reliability, Market Dynamics, Emerging Technologies, Systems Integration, Capacity Management, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      277 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Basic System Programming on IBM Z

      Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Mainframe Computing, System Programming, Operating Systems, Data Management, File Systems, System Configuration, Transaction Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      360 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Creativity Toolkit I: Changing Perspectives

      Skills you'll gain: Creativity, Innovation, Creative Thinking, Creative Problem-Solving, Ideation, Open Mindset, Curiosity, Cognitive flexibility, Self-Motivation, Adaptability, Initiative and Leadership, Problem Solving, Organizational Leadership, Persistence, Emotional Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      634 reviews

      Beginner · Course · 1 - 3 Months

    • N

      New Teacher Center

      Blended Learning: Personalizing Education for Students

      Skills you'll gain: Education Software and Technology, Instructional Design, Technology Strategies, Student Support and Services, Learning Strategies, Collaboration, Innovation, Data Integration, Adaptability, Computer Hardware

      4.7
      Rating, 4.7 out of 5 stars
      ·
      260 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Berklee

      The Art of Vocal Production

      Skills you'll gain: Music Performance, Music, Post-Production, Editing, Performance Tuning, Peer Review

      4.7
      Rating, 4.7 out of 5 stars
      ·
      371 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Institute for the Future

      Simulation Skills: This is Your Brain on the Future

      Skills you'll gain: Visionary, Strategic Thinking, Creative Thinking, Simulations, Creativity, Virtual Reality, Empathy, Strategic Planning, Personal Development, Innovation, Adaptability, Self-Awareness, Decision Making, Storytelling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      416 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Taxation of Business Entities I: Corporations

      Skills you'll gain: Corporate Tax, Income Tax, Tax Laws, Liquidation, Corporate Accounting, Tax Management, Tax Planning, Tax Compliance, Corporate Finance, Mergers & Acquisitions, Capital Expenditure, Organizational Structure, Depreciation, Business Analysis, Consolidation

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      242 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      System Issues in Cloud Computing

      Skills you'll gain: Cloud Applications, Cloud Development, Cloud-Native Computing, Software-Defined Networking, Cloud Computing, Cloud Infrastructure, Distributed Computing, Application Development, Cloud Management, Virtualization, Virtual Machines, Cloud Computing Architecture, Network Performance Management, Data Store, Network Architecture, Multi-Tenant Cloud Environments, Network Monitoring, Network Infrastructure, Computer Networking, Data Centers

      4.5
      Rating, 4.5 out of 5 stars
      ·
      397 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Pittsburgh

      Disability Awareness and Support

      Skills you'll gain: Web Content Accessibility Guidelines, Disabilities, Instructional Design, Differentiated Instruction, Education Software and Technology, Special Education, Student Support and Services, Diversity Awareness, Higher Education, Law, Regulation, and Compliance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      324 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Inglés Empresarial: Finanzas y Economía

      Skills you'll gain: Business Ethics, Negotiation, Purchasing, Business Writing, Business Communication, Forecasting, Auditing, Communication, Budgeting, Technical Communication, Vocabulary, English Language, Verbal Communication Skills, Leadership, Presentations, Financial Data, Business Economics, Finance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      411 reviews

      Mixed · Course · 1 - 3 Months

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    1…666768…229

    In summary, here are 10 of our most popular technical support courses

    • Security Operations Center (SOC): Cisco Learning and Certifications
    • Tropical Forest Landscapes 101: Conservation & Restoration: Yale University
    • Renewable Power and Electricity Systems: University of Colorado Boulder
    • Basic System Programming on IBM Z: IBM
    • Creativity Toolkit I: Changing Perspectives: University of Illinois Urbana-Champaign
    • Blended Learning: Personalizing Education for Students: New Teacher Center
    • The Art of Vocal Production: Berklee
    • Simulation Skills: This is Your Brain on the Future: Institute for the Future
    • Taxation of Business Entities I: Corporations: University of Illinois Urbana-Champaign
    • System Issues in Cloud Computing: Georgia Institute of Technology

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