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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • A

      Amazon Web Services

      Containerized Applications on AWS

      Skills you'll gain: Amazon CloudWatch, Containerization, Microservices, Docker (Software), Amazon Web Services, Kubernetes, Amazon Elastic Compute Cloud, Application Deployment, Serverless Computing, Devops Tools, System Monitoring, YAML, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      174 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Houston

      Powerful Tools for Teaching and Learning: Web 2.0 Tools

      Skills you'll gain: Collaborative Software, Education Software and Technology, Collaboration, Learning Management Systems, Teaching, Communication, Creative Design, Technology Strategies, Web Applications, Content Management, Digital Communications

      4.5
      Rating, 4.5 out of 5 stars
      ·
      186 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Michigan

      Introduction to 3D Modeling

      Skills you'll gain: 3D Modeling, Design Elements And Principles, Visualization (Computer Graphics), Computer-Aided Design, Design, Mechanical Design, Architectural Design, Creativity

      4.2
      Rating, 4.2 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Opportunity Management in Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Salesforce, Request For Quotation (RFQ), Product Knowledge, Sales Training, Company, Product, and Service Knowledge, Contract Management, Collaborative Software, Kanban Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      232 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      Emory University

      Health in Complex Humanitarian Emergencies

      Skills you'll gain: Public Health, Epidemiology, Community Health, Nutrition and Diet, Emergency Response, Sanitation, Health Systems, Water Resources, Infectious Diseases, Health Administration, Mental Health, Data Collection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      358 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Formal Financial Accounting

      Skills you'll gain: Technical Accounting, Accounting, Accounting Records, Financial Accounting, General Ledger, Accrual Accounting, Financial Reporting, Inventory Accounting, Balance Sheet, Fixed Asset, Accounts Receivable, Accounts Payable, Financial Statements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      376 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universitat de Barcelona

      Técnicas Microscópicas de Caracterización

      Skills you'll gain: Engineering, Scientific, and Technical Instruments, Microbiology, Laboratory Equipment, Electronics, Semiconductors, Laboratory Experience, Physics, Image Analysis, Structural Analysis, Scientific Visualization, Chemistry, Experimentation, Mechanics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      804 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Introduction to Systems Engineering

      Skills you'll gain: Model Based Systems Engineering, Failure Analysis, Systems Engineering, Engineering Management, Requirements Management, Scope Management, Design Reviews, Project Scoping, Root Cause Analysis, Program Management, Requirements Analysis, Cost Management, Contract Management, Systems Thinking, Project Risk Management, Organizational Leadership, Systems Architecture, Test Planning, Systems Design, Risk Management

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      113 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University at Buffalo

      Renewable Energy: Fundamentals and Job Opportunities

      Skills you'll gain: Building Design, Energy and Utilities, Electrical Power, Electric Power Systems, Architectural Design, Environmental Science, Sustainability Reporting, Environmental Engineering, Environment, Workforce Planning, Gap Analysis, Workforce Development, Engineering, Emerging Technologies, Semiconductors

      4.7
      Rating, 4.7 out of 5 stars
      ·
      218 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Effective Sales – An Overview

      Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Business Strategy, Cross-Functional Collaboration, Customer Relationship Building, Key Performance Indicators (KPIs), Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      273 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Fundamentos de la Psicología

      Skills you'll gain: Positivity, Psychology, Personal Development, Oncology, Optimism, Behavioral Health, Mental and Behavioral Health Specialties, Public Health and Disease Prevention, Social Work, Empowerment, Health Care, Human Learning, Self-Awareness, Mental Health, Positive Behavior Support, Preventative Care, Human Development, Scientific Methods, Social Sciences, Culture

      4.8
      Rating, 4.8 out of 5 stars
      ·
      440 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      IT Infrastructure and Emerging Trends

      Skills you'll gain: Cybersecurity, Cloud Computing, Cloud Services, IT Management, Information Technology, Technology Solutions, Technology Strategies, IT Infrastructure, Information Systems, Mobile Security, Emerging Technologies, Innovation, Management Information Systems, Blockchain

      4.8
      Rating, 4.8 out of 5 stars
      ·
      480 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular technical support courses

    • Containerized Applications on AWS: Amazon Web Services
    • Powerful Tools for Teaching and Learning: Web 2.0 Tools: University of Houston
    • Introduction to 3D Modeling: University of Michigan
    • Opportunity Management in Salesforce: Salesforce
    • Health in Complex Humanitarian Emergencies: Emory University
    • Formal Financial Accounting: University of Illinois Urbana-Champaign
    • Técnicas Microscópicas de Caracterización : Universitat de Barcelona
    • Introduction to Systems Engineering: University of Colorado Boulder
    • Renewable Energy: Fundamentals and Job Opportunities: University at Buffalo
    • Effective Sales – An Overview: Fundação Instituto de Administração

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