Skills you'll gain: Information Technology Infrastructure Library, Cloud Computing, Cloud Services, Service Management, IT Service Management, Strategic Partnership, Process Analysis, Process Improvement, Organizational Structure, Supplier Management, Information Management, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: Cloud Computing, Network Monitoring, Wireless Networks, Network Security, Event Monitoring, Software-Defined Networking, Network Administration, Ansible, Network Troubleshooting, IT Automation, Network Protocols, Virtual Local Area Network (VLAN), Authentications, Artificial Intelligence and Machine Learning (AI/ML), Encryption, Restful API

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Role-Based Access Control (RBAC), Group Policy, Authentications, Microsoft Windows, Remote Access Systems, Application Deployment, Identity and Access Management, System Configuration, Active Directory, Authorization (Computing), User Provisioning, Software Installation, Operating Systems

Skills you'll gain: Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Management, Continuous Improvement Process, Governance, Service Improvement, Process Improvement, Value Engineering, Operational Efficiency, Customer Insights, Automation

Skills you'll gain: Process Improvement, Service Improvement, Performance Improvement, Process Development, Continuous Improvement Process, Performance Measurement, Operations Management, Health Systems, Process Mapping, Organizational Change, Healthcare Industry Knowledge, Data-Driven Decision-Making, Innovation, Health Care, Customer experience improvement, Process Design, Organizational Effectiveness, Change Management

Skills you'll gain: Applied Machine Learning, Large Language Modeling, Computer Vision, MLOps (Machine Learning Operations), Cloud Development, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Software Development Tools, Generative AI, Cloud Services, Natural Language Processing, Deep Learning, Data Integration

Skills you'll gain: Google Cloud Platform, Help Desk Support, Technical Support, Technical Support and Services, Identity and Access Management, Cloud Services, Service Level, Technical Communication, Data Management, Incident Management, Personally Identifiable Information

Skills you'll gain: Cloud-Native Computing, Cloud Applications, Kubernetes, DevOps, Cloud Platforms, Containerization, Cloud Infrastructure, Cloud Security, Serverless Computing, Scalability, Artificial Intelligence and Machine Learning (AI/ML), Data Migration

Skills you'll gain: Prompt Engineering, Customer Support, Standard Operating Procedure, Customer Service, Generative AI, ChatGPT, Artificial Intelligence, Personalized Service, Customer experience improvement, Business Process Automation, Automation, Natural Language Processing, Data-Driven Decision-Making, Business Ethics

Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Kubernetes, Application Deployment, Cloud Platforms, Cloud Infrastructure, Containerization, Microservices, Network Architecture, Servers, Virtual Machines, Virtualization, Open Source Technology

Skills you'll gain: Serverless Computing, Agentic systems, API Gateway, Generative AI Agents, Amazon Web Services, Cloud Computing Architecture, Workflow Management, Prompt Engineering, Secure Coding, Customer Relationship Management, Data Ethics

Skills you'll gain: Customer experience improvement, Operations Management, Operational Efficiency, Service Design, Business Operations, Service Management, Capacity Management, Customer Service, Process Improvement, Business Process Management, Prioritization, Decision Making