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Results for "service management"
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University of Virginia
Skills you'll gain: Planning, Project Planning, Earned Value Management, Stakeholder Management, Risk Management, Project Management, Project Scoping, Milestones (Project Management), Project Schedules, Risk Analysis, Dependency Analysis, Agile Methodology, Kanban Principles
- Status: Free Trial
University of Virginia
Skills you'll gain: New Product Development, Product Management, Innovation, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Design Thinking, Stakeholder Communications, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Marketing Analytics, Stakeholder Management, Product Testing, Business Modeling
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Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
- Status: Free Trial
Skills you'll gain: Data Ethics, Data Analysis, Data-Driven Decision-Making, Google Sheets, Spreadsheet Software, Analytical Skills, Data Sharing, Data Cleansing, Data Processing, Data Visualization Software, Data Visualization, SQL, Data Management
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
- Status: Free Trial
IESE Business School
Skills you'll gain: Financial Statement Analysis, Financial Statements, Marketing Strategies, Strategic Marketing, Marketing, Accounting, Organizational Leadership, Brand Management, Income Statement, Cash Flows, Brand Marketing, Balance Sheet, People Management, Operational Analysis, Team Management, Working Capital, Financial Analysis, Business Analysis, Leadership, Finance
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Johns Hopkins University
Skills you'll gain: Team Management, Team Building, Business Ethics, Employee Coaching, Influencing, Leadership and Management, People Management, Conflict Management, Project Management, Coaching, Leadership Studies, Decision Making, Relationship Building, Organizational Strategy, Communication, Business Communication, Active Listening, Business Strategy
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Deep Teaching Solutions
Skills you'll gain: Learning Strategies, Time Management, Willingness To Learn, Productivity, Growth Mindedness, Mental Concentration, Creativity, Self-Discipline, Cognitive flexibility, Stress Management, Adaptability
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Howard University
Skills you'll gain: Project Management Life Cycle, Project Management Institute (PMI) Methodology, Project Management, Project Coordination, Agile Project Management, Project Risk Management, Scope Management, Project Controls, Project Planning, Project Closure, Stakeholder Management, Change Control, Leadership
- Status: Preview
Yale University
Skills you'll gain: Student Support and Services, Working With Children, School Counseling, Personal Development, Stress Management, Classroom Management, Cultural Responsiveness, Empathy, Behavior Management, Self-Awareness, Cognitive flexibility, Relationship Building, Active Listening
- Status: Free Trial
Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Technologies, Data Literacy, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Generative AI, Big Data, ChatGPT, Data Analysis, Data Science, Natural Language Processing, Data Governance, Computer Science, Business
- Status: Free Trial
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Commercialization, Product Management, Product Lifecycle Management, Stakeholder Communications, OpenAI, Technical Product Management, Artificial Intelligence, Customer experience improvement, Team Building, Return On Investment, Product Development, New Product Development, Product Strategy, Product Improvement, Large Language Modeling, Creativity, IBM Cloud
Searches related to service management
In summary, here are 10 of our most popular service management courses
- Fundamentals of Project Planning and Management: University of Virginia
- Digital Product Management: Modern Fundamentals: University of Virginia
- Improving Customer Retention: Coursera Instructor Network
- Foundations: Data, Data, Everywhere: Google
- Introduction to CRM with HubSpot: Coursera Project Network
- Foundations of Management: IESE Business School
- Principles of Management: Johns Hopkins University
- Learning How to Learn: Powerful mental tools to help you master tough subjects: Deep Teaching Solutions
- Project Management Essentials: Howard University
- Managing Emotions in Times of Uncertainty & Stress: Yale University