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    Results for "customer communications management"

    • Status: Free Trial
      Free Trial
      G

      Google

      Technical Support Fundamentals

      Skills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines

      4.8
      Rating, 4.8 out of 5 stars
      ·
      161K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Project Managers

      Skills you'll gain: Prompt Engineering, Generative AI, Project Management Life Cycle, ChatGPT, Project Management, Workflow Management, Project Documentation, Artificial Intelligence, Large Language Modeling, Project Planning, Ethical Standards And Conduct, Ideation, Technical Writing, Machine Learning, Image Analysis, Content Creation, Virtual Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Management

      Skills you'll gain: Project Schedules, Project Closure, Agile Project Management, Agile Software Development, Scheduling, Agile Methodology, Resource Management, Milestones (Project Management), Stakeholder Management, Project Planning, Team Management, Engineering Management, Team Leadership, Sprint Planning, Quality Management, Project Scoping, Project Management, Risk Analysis, Stakeholder Communications, Risk Management

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Engineering Foundations

      Skills you'll gain: SQL, Web Scraping, Extract, Transform, Load, Database Design, MySQL, Relational Databases, Database Systems, Data Transformation, Big Data, IBM DB2, Stored Procedure, Databases, Data Architecture, Database Management, Data Pipelines, Data Storage Technologies, Jupyter, PostgreSQL, Data Governance, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      57K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Copenhagen Business School

      Strategic Management and Innovation

      Skills you'll gain: Business Strategy, Strategic Thinking, Organizational Strategy, Organizational Structure, Strategic Leadership, Strategic Decision-Making, Peer Review, Strategic Planning, Plan Execution, Project Management, Competitive Analysis, Performance Measurement, Culture Transformation, Business Planning, Innovation, Corporate Strategy, Market Analysis, Resource Management, Global Marketing, Project Implementation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Conflict Management

      Skills you'll gain: Active Listening, Conflict Management, Peer Review, Intercultural Competence, Social Skills, Mediation, Cultural Sensitivity, Cultural Diversity, Communication Strategies, Collaboration, Interpersonal Communications, Relationship Management, Diversity Awareness, Cooperation, Negotiation, Employee Engagement, Teamwork, Recognizing Others, Assertiveness, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Applied Software Engineering Fundamentals

      Skills you'll gain: Software Development Life Cycle, Linux Commands, GitHub, Software Architecture, Bash (Scripting Language), Development Environment, Git (Version Control System), Version Control, Software Design, Software Engineering, Shell Script, Linux, Flask (Web Framework), Software Development Methodologies, Software Design Patterns, Systems Development, Jupyter, Web Scraping, Application Deployment, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      49K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Project Manager

      Skills you'll gain: Agile Software Development, Stakeholder Management, Project Management, Agile Methodology, Project Documentation, Agile Project Management, Project Closure, Team Performance Management, Project Risk Management, Stakeholder Engagement, Communication Planning, Project Management Life Cycle, Project Planning, Earned Value Management, Professional Networking, Interviewing Skills, Risk Management, Leadership, Project Management Institute (PMI) Methodology, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Toronto

      Communication Strategies for a Virtual Age

      Skills you'll gain: Virtual Teams, Influencing, Presentations, Communication, Meeting Facilitation, Communication Strategies, Persuasive Communication, Telecommuting, Non-Verbal Communication, Business Communication, Public Speaking, Collaborative Software, Virtual Environment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Data Engineering

      Skills you'll gain: NoSQL, Data Warehousing, IBM Cognos Analytics, Dashboard, Data Visualization, Apache Spark, Apache Hadoop, SQL, Linux Commands, Database Administration, Web Scraping, Data Pipelines, Database Design, Extract, Transform, Load, Interviewing Skills, Generative AI, Jupyter, Python Programming, Data Science, Data Analysis

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      60K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Improving Customer Retention

      Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Amsterdam

      Introduction to Communication Science

      Skills you'll gain: Culture, Media and Communications, Social Sciences, Research, Sociology, Ancient History, European History

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Mixed · Course · 1 - 4 Weeks

    1…678…820

    In summary, here are 10 of our most popular customer communications management courses

    • Technical Support Fundamentals: Google
    • Generative AI for Project Managers: IBM
    • Project Management: University of Colorado Boulder
    • Data Engineering Foundations: IBM
    • Strategic Management and Innovation: Copenhagen Business School
    • Conflict Management: University of California, Irvine
    • Applied Software Engineering Fundamentals: IBM
    • IBM Project Manager: IBM
    • Communication Strategies for a Virtual Age: University of Toronto
    • IBM Data Engineering: IBM

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