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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Developing a Google SRE Culture

      Skills you'll gain: Site Reliability Engineering, DevOps, Safety Culture, Culture Transformation, CI/CD, Service Level, System Implementation, Performance Measurement, Data-Driven Decision-Making, Organizational Structure, Incident Management, Automation, Change Management, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      888 reviews

      Beginner · Course · 1 - 3 Months

    • P

      Pontificia Universidad Católica de Chile

      Transferencia tecnológica: De la investigación al mercado.

      Skills you'll gain: Feasibility Studies, Knowledge Transfer, Intellectual Property, Technology Strategies, Commercialization, Technical Management, New Product Development, Innovation, Entrepreneurship, Market Analysis, Regulatory Requirements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      734 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)

      Skills you'll gain: Patient Safety, Safety Training, Collaboration, Teamwork, Care Coordination, Patient Education and Support, Healthcare Ethics, Accountability, Risk Management, Systems Thinking, Leadership, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      443 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      3D Printing Software

      Skills you'll gain: 3D Modeling, Design Software, Visualization (Computer Graphics), Technical Design, Computer Graphics, Graphical Tools, Technical Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      542 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Requirements Gathering for Secure Software Development

      Skills you'll gain: Requirements Analysis, User Requirements Documents, Software Development Methodologies, Requirements Elicitation, Agile Methodology, Functional Requirement, Software Design Documents, System Requirements, Software Development Life Cycle, Verification And Validation, Technical Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      682 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Command Line in Linux

      Skills you'll gain: Linux Commands, Linux, Linux Servers, Command-Line Interface, File Management, Unix Commands, File Systems, Server Administration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      954 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Fundamentals of AI Agents Using RAG and LangChain

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI Agents, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Generative AI, Artificial Intelligence, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      102 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Desarrollador back-end de Meta

      Skills you'll gain: Full-Stack Web Development, Restful API, Django (Web Framework), Relational Databases, Version Control, SQL, Responsive Web Design, Unix Commands, Git (Version Control System), Front-End Web Development, GitHub, Database Design, Database Management Systems, Algorithms, MySQL, Bootstrap (Front-End Framework), Test Driven Development (TDD), Unit Testing, Pseudocode, Web Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      486 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      Institute for the Future

      Simulation Skills: This is Your Brain on the Future

      Skills you'll gain: Visionary, Strategic Thinking, Creative Thinking, Simulations, Virtual Reality, Empathy, Personal Development, Innovation, Adaptability, Self-Awareness, Decision Making, Storytelling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      416 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      EIT Digital

      Data Science for Business Innovation

      Skills you'll gain: Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Mining, Data Analysis, Machine Learning, Unsupervised Learning, Regression Analysis, Classification And Regression Tree (CART), Descriptive Analytics, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      265 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      ChatGPT Prompt Engineering for Developers

      Skills you'll gain: ChatGPT, Prompt Engineering, OpenAI, Large Language Modeling, Generative AI, Application Programming Interface (API), Application Development, Jupyter

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Critical Thinking Skills for University Success

      Skills you'll gain: Critical Thinking, Deductive Reasoning, Analytical Skills, Writing, Research, Higher Education, Complex Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular technical support courses

    • Developing a Google SRE Culture: Google Cloud
    • Transferencia tecnológica: De la investigación al mercado.: Pontificia Universidad Católica de Chile
    • Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II): Johns Hopkins University
    • 3D Printing Software: University of Illinois Urbana-Champaign
    • Requirements Gathering for Secure Software Development: University of Colorado System
    • Command Line in Linux: Coursera Project Network
    • Fundamentals of AI Agents Using RAG and LangChain: IBM
    • Desarrollador back-end de Meta: Meta
    • Simulation Skills: This is Your Brain on the Future: Institute for the Future
    • Data Science for Business Innovation: EIT Digital

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