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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Practical Data Science with MATLAB

      Skills you'll gain: Data Storytelling, Feature Engineering, Data Visualization, Supervised Learning, Dimensionality Reduction, Data Integration, Interactive Data Visualization, Exploratory Data Analysis, Data Import/Export, Technical Communication, Data Analysis, Applied Machine Learning, Data Visualization Software, Matlab, Regression Analysis, Data Processing, Descriptive Statistics, Data Cleansing, Predictive Modeling, Data Science

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Incident Response and Digital Forensics

      Skills you'll gain: Incident Response, Computer Security Incident Management, Intrusion Detection and Prevention, Threat Detection, Cyber Threat Hunting, Incident Management, Cybersecurity, Security Information and Event Management (SIEM), Security Controls, Document Management, Data Integrity, Technical Communication, Technical Documentation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Newborn Baby Care

      Skills you'll gain: Respiratory Care, Patient Evaluation, Preventative Care, Child Health, Maternal Health, Pulmonology, Health Assessment, Vital Signs, Working With Children, Cardiology, Nursing Care, Pediatrics, Child Development, Parent Communication, Nursing and Patient Care, Medical Equipment and Technology, Caregiving, Patient Education and Support, Patient Safety, Public Health and Disease Prevention

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Beginner · Specialization · 3 - 6 Months

    • D

      Duke University

      Impact Measurement & Management for the SDGs

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Performance Measurement, Stakeholder Engagement, Investment Management, Governance, Key Performance Indicators (KPIs), Benchmarking, Asset Management, Data-Driven Decision-Making, Verification And Validation, Due Diligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      618 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Recommender Systems

      Skills you'll gain: AI Personalization, Machine Learning Algorithms, Taxonomy, Applied Machine Learning, Machine Learning, Dimensionality Reduction, Performance Metric, Spreadsheet Software, Data Collection, Performance Measurement, Benchmarking, Usability Testing, Exploratory Data Analysis, A/B Testing, Analysis, Artificial Intelligence and Machine Learning (AI/ML), Technical Design, Algorithms, System Design and Implementation, Predictive Modeling

      4.3
      Rating, 4.3 out of 5 stars
      ·
      823 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Managing ADHD, Autism, Learning Disabilities, and Concussion in School

      Skills you'll gain: Autism Spectrum Disorders, Mental and Behavioral Health Specialties, School Psychology, Patient Evaluation, Disabilities, Special Education, Classroom Management, Pediatrics, Mental and Behavioral Health, Care Management, Child Development, Mental Health, Individualized Education Programs (IEP), Psychological Evaluations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Blockchain and Cryptocurrency Explained

      Skills you'll gain: Blockchain, Emerging Technologies, FinTech, Market Dynamics, Digital Assets, Cryptography, Technical Analysis, Business Solutions, Business Analysis, Payment Systems, Algorithms, Distributed Computing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      942 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University at Buffalo

      Computer Vision Basics

      Skills you'll gain: Computer Vision, Image Analysis, Computer Graphics, Visualization (Computer Graphics), Data Processing, Digital Design, Artificial Intelligence, Matlab, Linear Algebra, Algorithms, Calculus, Probability & Statistics

      4.2
      Rating, 4.2 out of 5 stars
      ·
      1.8K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Transform Your Customer Support Career

      Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Personalized Service, Customer experience improvement, Artificial Intelligence, Customer Insights, Workflow Management, Automation, Business Ethics, Natural Language Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      38 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Spacecraft Dynamics and Control

      Skills you'll gain: Control Systems, Mechanics, Torque (Physics), Vibrations, Linear Algebra, Numerical Analysis, Engineering Calculations, Simulations, Engineering Analysis, Differential Equations, Physics, Mathematical Modeling, Visualization (Computer Graphics), Simulation and Simulation Software, Applied Mathematics, Engineering, Verification And Validation, Advanced Mathematics, Estimation, Matlab

      4.8
      Rating, 4.8 out of 5 stars
      ·
      429 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Evaluations of AI Applications in Healthcare

      Skills you'll gain: Data Ethics, Artificial Intelligence, Health Technology, Healthcare Industry Knowledge, Health Care, Patient Safety, Health Equity, Health Disparities, Regulatory Compliance, Application Deployment, Continuous Monitoring, Clinical Data Management, Decision Support Systems, Predictive Modeling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      296 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Strategic Sales Management

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Business Planning, Conflict Management, Marketing, Marketing Planning, Market Intelligence, Strategic Marketing, B2B Sales, Competitive Intelligence, Marketing Effectiveness, Customer Relationship Building, Business Strategy, Business, Customer Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      497 reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…434445…228

    In summary, here are 10 of our most popular technical support courses

    • Practical Data Science with MATLAB: MathWorks
    • Incident Response and Digital Forensics: IBM
    • Newborn Baby Care: University of Colorado System
    • Impact Measurement & Management for the SDGs: Duke University
    • Recommender Systems: University of Minnesota
    • Managing ADHD, Autism, Learning Disabilities, and Concussion in School: University of Colorado System
    • Blockchain and Cryptocurrency Explained: University of Michigan
    • Computer Vision Basics: University at Buffalo
    • Generative AI: Transform Your Customer Support Career: SkillUp EdTech
    • Spacecraft Dynamics and Control: University of Colorado Boulder

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