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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      T

      Technical University of Munich (TUM)

      Basics of Cost Accounting: Product Costing

      Skills you'll gain: Cost Accounting, Management Accounting, Cost Management, Accounting, Product Planning, Resource Allocation, Depreciation, Production Process, Financial Accounting, Operating Expense

      4.6
      Rating, 4.6 out of 5 stars
      ·
      157 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Engineering Project Management: Risk, Quality, Teams, and Procurement

      Skills you'll gain: Team Management, Quality Assurance, Risk Management, Procurement, Project Risk Management, Project Controls, People Management, Project Management, Quality Management, Cost Management, Project Planning, Contract Management, Resource Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      An Introduction to Accessibility and Inclusive Design

      Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Education and Training, Multimedia, Hypertext Markup Language (HTML), Instructional Design, Visual Impairment Education, Diversity Awareness, Law, Regulation, and Compliance, Advocacy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      239 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Team Software Engineering with AI

      Skills you'll gain: Software Documentation, Collaborative Software, Software Testing, Technical Documentation, Large Language Modeling, Dependency Analysis, Software Development Tools, Security Testing, Debugging, Maintainability, Software Engineering, Artificial Intelligence

      4.7
      Rating, 4.7 out of 5 stars
      ·
      120 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Healthy Practices: Nutrition, Physical Activity, and Community and Family Participation

      Skills you'll gain: Nutrition Education, Community Health, Nutrition and Diet, Public Health, Public Health and Disease Prevention, Child Health, Working With Children, Student Engagement, Community Outreach, Student Support and Services, Parent Communication, Curriculum Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      856 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Building Intelligent Troubleshooting Agents

      Skills you'll gain: Large Language Modeling, Natural Language Processing, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, Human Computer Interaction, Artificial Intelligence and Machine Learning (AI/ML), Debugging, Artificial Intelligence, Performance Tuning, Python Programming, Machine Learning

      5
      Rating, 5 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Infosec

      Computer Forensics

      Skills you'll gain: File Systems, Microsoft Windows, Cybersecurity, TCP/IP, Network Protocols, Data Security, Information Systems Security, Litigation Support, Network Security, Operating Systems, Data Structures, General Networking, Data Validation, Record Keeping, Data Integrity, Data Storage, Data Analysis Software, User Accounts, USB, System Configuration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      324 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      IT-поддержка Google

      Skills you'll gain: IT Security Architecture, Package and Software Management, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Encryption, Data Security, Security Controls, Desktop Support, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Microsoft Windows, Technical Support, Active Directory, Software Installation, Computer Hardware, Wide Area Networks

      4.8
      Rating, 4.8 out of 5 stars
      ·
      286 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University of Cape Town

      Large Marine Ecosystems: Assessment and Management

      Skills you'll gain: Environment and Resource Management, Natural Resource Management, Environmental Management Systems, Environmental Science, Water Resources, Social Sciences, Environmental Policy, Governance, Environmental Monitoring, Socioeconomics, International Relations, Economics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      304 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Power System: Generation, Transmission and Protection

      Skills you'll gain: Electrical Power, Electric Power Systems, Electrical Systems, Control Systems, Electrical Substation, Electrical Equipment, Energy and Utilities, Electrical Safety, Plant Operations and Management, High Voltage, Applied Mathematics, Power Electronics, Automation Engineering, Basic Electrical Systems, Electrical Engineering, Low Voltage, Process Control, Mathematical Modeling, Matlab, Three-Phase

      4.5
      Rating, 4.5 out of 5 stars
      ·
      200 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Energy: The Enterprise

      Skills you'll gain: Energy and Utilities, Workforce Development, Economics, Project Design, Environment, Environmental Science, Supply And Demand, Innovation, Emerging Technologies, Operational Efficiency

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      NIIT

      Frontend Development using React

      Skills you'll gain: Responsive Web Design, HTML and CSS, JSON, React.js, Jest (JavaScript Testing Framework), Hypertext Markup Language (HTML), Javascript, Bootstrap (Front-End Framework), Ajax, Web Design, Web Development Tools, Web Design and Development, Cascading Style Sheets (CSS), Unit Testing, UI Components, User Interface and User Experience (UI/UX) Design, Front-End Web Development, Systems Development Life Cycle, Development Testing, JavaScript Frameworks

      3.4
      Rating, 3.4 out of 5 stars
      ·
      82 reviews

      Beginner · Specialization · 3 - 6 Months

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    1…424344…228

    In summary, here are 10 of our most popular technical support courses

    • Basics of Cost Accounting: Product Costing: Technical University of Munich (TUM)
    • Engineering Project Management: Risk, Quality, Teams, and Procurement: Rice University
    • An Introduction to Accessibility and Inclusive Design: University of Illinois Urbana-Champaign
    • Team Software Engineering with AI: DeepLearning.AI
    • Healthy Practices: Nutrition, Physical Activity, and Community and Family Participation: University of Colorado System
    • Building Intelligent Troubleshooting Agents: Microsoft
    • Computer Forensics: Infosec
    • IT-поддержка Google: Google
    • Large Marine Ecosystems: Assessment and Management: University of Cape Town
    • Power System: Generation, Transmission and Protection: L&T EduTech

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