Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Windows Servers, Authentications, Microsoft Azure, Hybrid Cloud Computing, Multi-Factor Authentication, Identity and Access Management, Single Sign-On (SSO), User Accounts

Skills you'll gain: ChatGPT, Prompt Engineering, Generative AI, AI Personalization, Customer Engagement, Customer experience improvement, Customer Service, Customer Support, Test Case, Workflow Management, Business Workflow Analysis, Performance Analysis, Performance Improvement

Skills you'll gain: Service Design, Change Management, Design Thinking, Innovation, Cross-Functional Collaboration, Customer experience strategy (CX), Hospitality, Personalized Service, Hotel Operations, Corporate Sustainability, Feasibility Studies, Collaboration, Continuous Improvement Process, Customer Analysis, Digital Transformation, Key Performance Indicators (KPIs)

Skills you'll gain: Google Cloud Platform, Technical Support, Cloud Services, Service Level, Identity and Access Management, Issue Tracking, Incident Management, Personally Identifiable Information, Information Privacy, Technical Communication

Skills you'll gain: Google Cloud Platform, Help Desk Support, Technical Support, Technical Support and Services, Identity and Access Management, Cloud Services, Service Level, Technical Communication, Data Management, Incident Management, Personally Identifiable Information

Skills you'll gain: Business Process, Customer Relationship Management, Enterprise Resource Planning, IT Management, Business Intelligence, Business Operations, Information Technology, Continuous Improvement Process, Information Systems, IT Infrastructure, Quality Management, Technology Strategies, Subcontracting, Business Strategy

Skills you'll gain: Service Management, IT Service Management, Information Technology Infrastructure Library, IT Management, Information Technology, Service Level, DevOps, Agile Methodology, Innovation, Organizational Change

Skills you'll gain: AWS CloudFormation, Serverless Computing, Amazon Web Services, API Gateway, Cloud API, Infrastructure as Code (IaC), Application Programming Interface (API), Event-Driven Programming, Restful API, Authentications, Microservices, Amazon S3, Amazon DynamoDB, Software Architecture, Scalability

Skills you'll gain: Applied Machine Learning, Large Language Modeling, Computer Vision, MLOps (Machine Learning Operations), Cloud Development, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Software Development Tools, Generative AI, Cloud Services, Natural Language Processing, Deep Learning, Data Integration

Skills you'll gain: Customer experience improvement, Operational Efficiency, Business Operations, Service Improvement, Operational Excellence, Operational Analysis, Service Management, Business Priorities, Capacity Management, Customer Service, Process Improvement, Business Process Management, Prioritization, Process Analysis, Decision Making

Skills you'll gain: Service Design, Customer experience improvement, Experience Design, Customer experience strategy (CX), Service Management, Innovation, Design Thinking, Customer Analysis, Expectation Management, Customer Insights, Business Architecture, Relationship Management, Consumer Behaviour

Skills you'll gain: Customer Engagement, Customer experience improvement, Generative AI, Customer Service, Team Oriented, Data Ethics, Information Privacy, Compliance Training, Business Process Automation, Automation, Artificial Intelligence, Cross-Functional Collaboration