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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • U

      University of Leeds

      Foundations of Software Testing and Validation

      Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, Unit Testing, Functional Testing, Usability Testing, Integration Testing, Performance Testing, Software Development Life Cycle

      4.6
      Rating, 4.6 out of 5 stars
      ·
      359 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google

      파이썬 단기집중과정

      Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting Languages, Scripting, Problem Management, Data Structures, Debugging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      MathWorks Computer Vision Engineer

      Skills you'll gain: Computer Vision, Image Analysis, Anomaly Detection, Deep Learning, Applied Machine Learning, Artificial Neural Networks, Matlab, Application Deployment, PyTorch (Machine Learning Library), Machine Learning, Motion Graphics, Data Visualization, Automation, Data Mapping, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Spatial Data Analysis, Predictive Modeling, Visualization (Computer Graphics), Data Synthesis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      307 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension

      4.7
      Rating, 4.7 out of 5 stars
      ·
      363 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Managing Data Analysis

      Skills you'll gain: Exploratory Data Analysis, Data Analysis, Data Presentation, Data Management, Management Training And Development, Technical Communication, Team Management, Analytical Skills, Team Leadership, Statistical Inference, Statistical Modeling, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of London

      Refugees in the 21st Century

      Skills you'll gain: Immigration Law, International Relations, World History, Social Justice, Crisis Intervention, Cultural Diversity, Cultural Sensitivity, Conflict Management, Demography, Policy Analysis, Social Sciences, Political Sciences, Student Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      561 reviews

      Beginner · Course · 1 - 3 Months

    • D

      Duke University

      Impact Measurement & Management for the SDGs

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Performance Measurement, Stakeholder Engagement, Investment Management, Governance, Key Performance Indicators (KPIs), Benchmarking, Asset Management, Data-Driven Decision-Making, Verification And Validation, Due Diligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      618 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Optical Engineering

      Skills you'll gain: Electrical Engineering, Equipment Design, Performance Tuning, Simulation and Simulation Software, Engineering Calculations, Design Software, Hardware Design, Engineering Analysis, Display Devices, Engineering, Scientific, and Technical Instruments, Computer-Aided Design, Engineering Design Process, Systems Design, Computer Displays, Numerical Analysis, Applied Mathematics, Human Factors, System Design and Implementation, Medical Imaging, Physics

      Build toward a degree

      4.3
      Rating, 4.3 out of 5 stars
      ·
      364 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Managing ADHD, Autism, Learning Disabilities, and Concussion in School

      Skills you'll gain: Autism Spectrum Disorders, Mental and Behavioral Health Specialties, School Psychology, Patient Evaluation, Disabilities, Special Education, Classroom Management, Pediatrics, Mental and Behavioral Health, Care Management, Child Development, Mental Health, Individualized Education Programs (IEP), Psychological Evaluations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • G

      Google - Spectrum Sharing

      Become a CBRS Certified Professional Installer by Google

      Skills you'll gain: Wireless Networks, Technical Communication, Software Installation, Key Management, Network Infrastructure, System Implementation, System Configuration, Telecommunications, Data Entry, Debugging

      4.5
      Rating, 4.5 out of 5 stars
      ·
      214 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Developing Industrial Internet of Things

      Skills you'll gain: Real-Time Operating Systems, Internet Of Things, Embedded Software, Machine Learning Algorithms, Embedded Systems, Failure Analysis, Engineering Documentation, Product Development, Product Planning, Debugging, Data Analysis, General Networking, Telecommunications, Data Processing, Product Requirements, IBM Cloud, File Systems, Wireless Networks, Technical Communication, Simulations

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      819 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of London

      Introduction to Virtual Reality

      Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Unity Engine, Virtual Environment, Video Game Development, Display Devices, Technical Design, Human Computer Interaction, Computer Graphics, Human Factors

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

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    1…303132…228

    In summary, here are 10 of our most popular technical support courses

    • Foundations of Software Testing and Validation: University of Leeds
    • 파이썬 단기집중과정: Google
    • MathWorks Computer Vision Engineer: MathWorks
    • CVS Health Call Center Customer Service: CVS Health
    • Managing Data Analysis: Johns Hopkins University
    • Refugees in the 21st Century: University of London
    • Impact Measurement & Management for the SDGs: Duke University
    • Optical Engineering: University of Colorado Boulder
    • Managing ADHD, Autism, Learning Disabilities, and Concussion in School: University of Colorado System
    • Become a CBRS Certified Professional Installer by Google: Google - Spectrum Sharing

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