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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      O

      O.P. Jindal Global University

      Prescriptive Analytics

      Skills you'll gain: Mathematical Modeling, Network Model, Business Modeling, Operations Research, Microsoft Excel, Process Optimization, Business Analytics, Predictive Modeling, Data-Driven Decision-Making, Analytical Skills, Machine Learning, Bayesian Statistics

      Build toward a degree

      Beginner · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Snowflake

      Advanced Data Engineering with Snowflake

      Skills you'll gain: Database Management, Databases, Data Pipelines, DevOps, CI/CD, Command-Line Interface, Version Control, System Monitoring, Continuous Monitoring

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Patient Scheduling & Appointment Management

      Skills you'll gain: Patient Coordination, ChatGPT, Practice Management Software, Technology Roadmaps, Patient Flow, Generative AI, Prompt Engineering, Business Process Automation, Artificial Intelligence, Software As A Service, Patient Registration, Automation, Health Informatics

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Search Engine Optimization and Content Marketing

      Skills you'll gain: Keyword Research, Web Analytics and SEO, Search Engine Optimization, Content Marketing, Web Analytics, Google Analytics, Search Engine Marketing, Content Creation, MarTech, Marketing Strategy and Techniques, Content Development and Management, Digital Marketing, Growth Strategies, Content Strategy

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      IP Connectivity & IP Services

      Skills you'll gain: Routing Protocols, TCP/IP, Open Shortest Path First (OSPF), Network Routers, Network Routing, Dynamic Host Configuration Protocol (DHCP), Network Security, Network Administration, Network Protocols, Network Troubleshooting, Network Switches

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Azure Data Engineering: Cosmos DB, SQL & Analytics

      Skills you'll gain: Dashboard, Azure Synapse Analytics, Microsoft Azure, Transact-SQL, Data Storage, Data Architecture, Performance Tuning, Query Languages, SQL, NoSQL, Cloud-Native Computing, Data Processing, Business Intelligence, Analytics, Cloud Computing Architecture, Data Integration, Data Modeling, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      M

      Macquarie University

      Cyber Security Management and Leadership

      Skills you'll gain: Cyber Governance, Incident Response, Computer Security Incident Management, Cyber Security Strategy, Incident Management, Risk Modeling, Cyber Risk, Risk Analysis, Business Risk Management, Crisis Management, Risk Management, Risk Management Framework, Security Strategy, Security Management, Cybersecurity, Cyber Security Policies, Cyber Attacks, Risk Control, Governance, IT Management

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      S

      Starweaver

      ChatGPT (and other AI) for Product Management & Innovation

      Skills you'll gain: Product Management, ChatGPT, Generative AI, User Story, Product Roadmaps, Microsoft Copilot, Product Development, Product Strategy, Prompt Engineering, Market Research, Competitive Analysis, Sprint Planning, Agile Methodology, Business Strategy

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      SOP Writing Mastery: Craft Statements That Stand Out

      Skills you'll gain: Storytelling, Business Writing, Writing, Generative AI Agents, Continuous Improvement Process, Brainstorming, Higher Education, Editing, Cultural Sensitivity, Self-Awareness

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to UX/UI Design

      Skills you'll gain: User Experience Design, User Centered Design, Adobe XD, Design Thinking, Usability, User Interface (UI) Design, Figma (Design Software), User Research, InVision (Design Software), Interaction Design, Wireframing, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Prototyping, Software Development Life Cycle

      4.6
      Rating, 4.6 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      M

      Macquarie University

      Identity Access Management (IAM) and Secure Authentication

      Skills you'll gain: Authentications, Identity and Access Management, Single Sign-On (SSO), Security Assertion Markup Language (SAML), Multi-Factor Authentication, User Provisioning, OAuth, Threat Modeling, Authorization (Computing), IT Security Architecture, Zero Trust Network Access, Systems Architecture, Role-Based Access Control (RBAC), Vulnerability Assessments, Cryptography

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      M

      Macquarie University

      Cyber Response and Recovery

      Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cyber Security Strategy, Security Management, Intrusion Detection and Prevention, Cyber Risk, Threat Detection, Crisis Management, Cybersecurity, Business Continuity, Continuous Improvement Process, Infrastructure Security, Service Recovery, Vulnerability Assessments, Communication Planning, Analysis, Technical Communication, Root Cause Analysis

      Beginner · Course · 1 - 3 Months

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    1…293031…227

    In summary, here are 10 of our most popular technical support courses

    • Prescriptive Analytics: O.P. Jindal Global University
    • Advanced Data Engineering with Snowflake: Snowflake
    • GenAI for Patient Scheduling & Appointment Management : Coursera Instructor Network
    • Search Engine Optimization and Content Marketing: IBM
    • IP Connectivity & IP Services: Packt
    • Azure Data Engineering: Cosmos DB, SQL & Analytics: Coursera Instructor Network
    • Cyber Security Management and Leadership: Macquarie University
    • ChatGPT (and other AI) for Product Management & Innovation: Starweaver
    • SOP Writing Mastery: Craft Statements That Stand Out: Board Infinity
    • Introduction to UX/UI Design: IBM

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