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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • T

      The State University of New York

      International Cyber Conflicts

      Skills you'll gain: Cyber Threat Intelligence, Cyber Security Policies, Cybersecurity, International Relations, Cyber Risk, Cyber Operations, Cyber Governance, Diplomacy, Infrastructure Architecture, Conflict Management, Security Management, Political Sciences, Media and Communications, Psychology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Reproducible Research

      Skills you'll gain: Rmarkdown, Knitr, Data Sharing, Statistical Reporting, Data Analysis, Statistical Analysis, Data Validation, R Programming, Verification And Validation, Technical Documentation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      4.2K reviews

      Mixed · Course · 1 - 4 Weeks

    • S

      Stanford University

      Stanford's Short Course on Breastfeeding

      Skills you'll gain: Child Health, Maternal Health, Preventative Care, Pediatrics, Nutrition Education, Nutrition and Diet, Community Health

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Discover the Art of Prompting

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, ChatGPT, Technical Writing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      167 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Information & Digital Literacy for University Success

      Skills you'll gain: Critical Thinking, Information Management, Digital Communications, Communication, Productivity, Document Management, Technical Communication, Education Software and Technology, File Management, Professionalism, Literacy, Organizational Skills, Ethical Standards And Conduct

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Communication Skills for Engineers

      Skills you'll gain: Proposal Writing, Presentations, Technical Communication, Verbal Communication Skills, Executive Presence, Business Writing, Public Speaking, Business Communication, Concision, Crisis Management, Persuasive Communication, Interpersonal Communications, Technical Writing, Communication, Meeting Facilitation, Electronic Media, Communication Strategies, Intercultural Competence, Report Writing, Stakeholder Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      871 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Diseño Instruccional: Aprendizaje activo y Pedagogía digital

      Skills you'll gain: Education Software and Technology, Instructional Design, Course Development, Learning Management Systems, Instructional Strategies, Educational Materials, Emerging Technologies, Innovation, Quality Assurance, Planning, Systems Analysis, Solution Design, Design Strategies, Digital Transformation, Technical Documentation, Virtual Environment, Virtual Reality, Continuous Monitoring

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • G

      Google

      파이썬 단기집중과정

      Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting Languages, Scripting, Problem Management, Data Structures, Debugging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 3 Months

    • T

      Technion - Israel Institute of Technology

      Nanotechnology and Nanosensors, Part1

      Skills you'll gain: Engineering, Scientific, and Technical Instruments, Semiconductors, Innovation, Chemical and Biomedical Engineering, Emerging Technologies, Chemistry, Electronics, Medical Equipment and Technology, Laboratory Research, Chemical Engineering, Creative Design, Biochemistry

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Mastering Software Development in R

      Skills you'll gain: Ggplot2, Software Documentation, Open Source Technology, Tidyverse (R Package), Package and Software Management, Web Scraping, Data Manipulation, Data Visualization Software, Leaflet (Software), R Programming, Datamaps, Visualization (Computer Graphics), Data Cleansing, Interactive Data Visualization, Data Transformation, Object Oriented Programming (OOP), GitHub, Version Control, Debugging, Functional Design

      4.2
      Rating, 4.2 out of 5 stars
      ·
      1.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Coding Interview Preparation

      Skills you'll gain: Data Structures, Algorithms, Software Visualization, Pseudocode, Programming Principles, Computational Thinking, Computer Science, Technical Communication, Computational Logic, Program Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      700 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Incident Response and Digital Forensics

      Skills you'll gain: Incident Response, Computer Security Incident Management, Intrusion Detection and Prevention, Threat Detection, Cyber Threat Hunting, Incident Management, Cybersecurity, Security Information and Event Management (SIEM), Security Controls, Document Management, Data Integrity, Technical Communication, Technical Documentation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Intermediate · Course · 1 - 4 Weeks

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    1…282930…227

    In summary, here are 10 of our most popular technical support courses

    • International Cyber Conflicts: The State University of New York
    • Reproducible Research: Johns Hopkins University
    • Stanford's Short Course on Breastfeeding: Stanford University
    • Discover the Art of Prompting: Google
    • Information & Digital Literacy for University Success: The University of Sydney
    • Communication Skills for Engineers: Rice University
    • Diseño Instruccional: Aprendizaje activo y Pedagogía digital: Tecnológico de Monterrey
    • 파이썬 단기집중과정: Google
    • Nanotechnology and Nanosensors, Part1: Technion - Israel Institute of Technology
    • Mastering Software Development in R: Johns Hopkins University

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