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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      IP Connectivity & IP Services

      Skills you'll gain: Routing Protocols, TCP/IP, Open Shortest Path First (OSPF), Network Routers, Network Routing, Dynamic Host Configuration Protocol (DHCP), Network Security, Network Administration, Network Protocols, Network Troubleshooting, Network Switches

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      M

      Macquarie University

      Identity Access Management (IAM) and Secure Authentication

      Skills you'll gain: Authentications, Identity and Access Management, Single Sign-On (SSO), Security Assertion Markup Language (SAML), Multi-Factor Authentication, User Provisioning, OAuth, Threat Modeling, Authorization (Computing), IT Security Architecture, Zero Trust Network Access, Systems Architecture, Role-Based Access Control (RBAC), Vulnerability Assessments, Cryptography

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      MedCerts

      Nursing Assistant Fundamentals

      Skills you'll gain: Medical Terminology, Healthcare Ethics, Conflict Management, Anatomy, Pathology, Cultural Responsiveness, Patient Assistance, Patient Education And Counseling, Nursing and Patient Care, Cultural Diversity, Cultural Sensitivity, Professionalism, Direct Patient Care, Professional Development, Caregiving, Medical Records, Toileting, Patient Education and Support, Health Information Management and Medical Records, Health Care

      4.8
      Rating, 4.8 out of 5 stars
      ·
      986 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Palo Alto Networks Cybersecurity Fundamentals

      Skills you'll gain: Cybersecurity, TCP/IP, Network Security, Cyber Attacks, Endpoint Security, Infrastructure Security, Network Routing, Threat Detection, Firewall, Computer Networking, Wireless Networks, Cloud Security, Cloud Computing, Information Technology Infrastructure Library, Vulnerability Assessments

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      B

      Board Infinity

      Advanced Hibernate Techniques

      Skills you'll gain: Model View Controller, Spring Framework, Java Platform Enterprise Edition (J2EE), Web Applications, Software Architecture, Enterprise Application Management, Data Validation, Data Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Compliance Officers: Streamline Regulatory Reports

      Skills you'll gain: Compliance Reporting, Prompt Engineering, Compliance Management, Microsoft Copilot, Generative AI, Regulatory Compliance, Workflow Management, Business Process Automation, Data Validation, Operational Efficiency, Artificial Intelligence, Verification And Validation, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Master Compliance with MS 365 Copilot: EU Law

      Skills you'll gain: Compliance Management, Microsoft Copilot, Regulation and Legal Compliance, Legal Risk, Compliance Reporting, General Data Protection Regulation (GDPR), Microsoft 365, Audit Working Papers, Process Design, Workflow Management, Business Workflow Analysis, Automation, Prompt Engineering

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Microsoft Copilot for Power BI: AI-Powered Report Insights

      Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Data Visualization Software, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Data Manipulation, Data Transformation, Data Cleansing, ChatGPT

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      S

      Simplilearn

      Generative AI Course in Software Building

      Skills you'll gain: Generative AI, Software Development Tools, Code Review, Application Development, Prompt Engineering, Maintainability, Software Quality (SQA/SQC), Artificial Intelligence, Debugging

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Networking Fundamentals and Protocols

      Skills you'll gain: OSI Models, Networking Hardware, Network Protocols, Network Architecture, Cloud Computing, Wireless Networks, General Networking, TCP/IP, Computer Networking, Local Area Networks, Virtual Private Networks (VPN), Network Routing, Network Switches, Network Security

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Operations Management in Healthcare- Streamlining Systems

      Skills you'll gain: Resource Utilization, Lean Methodologies, Operational Efficiency, Health Care Administration, Operations Management, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Workflow Management, Resource Allocation, Regulatory Requirements, Health Systems, Continuous Improvement Process, Cross-Functional Collaboration, Communication Strategies, Data-Driven Decision-Making

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Inside Sales: Crafting Effective Outreach

      Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Marketing Automation, HubSpot CRM, Personalized Service, Content Performance Analysis, Workflow Management, Customer Engagement, Customer Relationship Management (CRM) Software, Business Process Automation, Campaign Management

      Intermediate · Course · 1 - 4 Weeks

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    1…272829…227

    In summary, here are 10 of our most popular technical support courses

    • IP Connectivity & IP Services: Packt
    • Identity Access Management (IAM) and Secure Authentication: Macquarie University
    • Nursing Assistant Fundamentals: MedCerts
    • Palo Alto Networks Cybersecurity Fundamentals: Packt
    • Advanced Hibernate Techniques: Board Infinity
    • GenAI for Compliance Officers: Streamline Regulatory Reports: Coursera Instructor Network
    • Master Compliance with MS 365 Copilot: EU Law: Coursera Instructor Network
    • Microsoft Copilot for Power BI: AI-Powered Report Insights: Coursera Instructor Network
    • Generative AI Course in Software Building: Simplilearn
    • Networking Fundamentals and Protocols: Packt

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