• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      R Programming Essentials with Microsoft Tools

      Skills you'll gain: Software Documentation, Technical Documentation, Microsoft Visual Studio, Microsoft Copilot, Software Versioning, Development Environment, Programming Principles

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Learn Bash Shell Scripting for Automation

      Skills you'll gain: Bash (Scripting Language), Shell Script, Scripting, Linux Commands, IT Automation, Unix Commands, Unix, Linux Servers, Linux, Automation, Command-Line Interface, Restful API, Maintainability, System Monitoring, Remote Access Systems

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      M

      Macquarie University

      Cyber Security for Managers and Leaders

      Skills you'll gain: Cyber Governance, Security Strategy, Cyber Operations, Communication, Incident Response, Management Reporting, Enterprise Security, Leadership, Organizational Leadership, Business Risk Management

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      N

      Northeastern University

      User Experience Design and Testing Part 1

      Skills you'll gain: Usability, User Story, Requirements Analysis

      Build toward a degree

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Advanced Google Analytics - A Practical Guide

      Skills you'll gain: Data Collection, Event Monitoring, Real Time Data

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Modern Frontend Web Development: HTML & CSS Foundations

      Skills you'll gain: Responsive Web Design, HTML and CSS, Hypertext Markup Language (HTML), Web Design, Cascading Style Sheets (CSS), Front-End Web Development, Web Development, Design Elements And Principles, Semantic Web, Maintainability, Javascript

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Blender 3D for Beginners: Learn to Model a Balloon Dog

      Skills you'll gain: 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Graphical Tools

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Algorithm Alchemy: Unlocking the Secrets of Machine Learning

      Skills you'll gain: Feature Engineering, Artificial Neural Networks

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      D

      Dell

      Dell Technologies Introduction to IT Sales

      Skills you'll gain: Business Communication, Active Listening, Sales Presentation, Communication, Verbal Communication Skills, Sales, Emotional Intelligence, Technical Sales, Professional Networking, Prioritization, Branding, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Microsoft 365 Fundamentals (MS-900)

      Skills you'll gain: Microsoft 365, Cloud Services, Identity and Access Management, Cloud Computing, Productivity Software, Endpoint Security, Microsoft Teams, Collaborative Software, Software As A Service, Azure Active Directory, Cloud Security, Threat Management, Compliance Management, Technical Support

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Excel Fundamentals for Data Analysis

      Skills you'll gain: Excel Formulas, Microsoft Excel, Data Transformation, Spreadsheet Software, Data Manipulation, Data Analysis, Data Cleansing, Data Validation, Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.1K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Examining MPLS VPN Operation

      Skills you'll gain: Border Gateway Protocol

      Beginner · Course · 1 - 3 Months

    Customer Journey learners also search

    Digital Marketing
    Digital
    Marketing
    Entrepreneurship
    Beginner Digital Marketing
    Digital Marketing Projects
    Social Entrepreneurship
    Advanced Digital Marketing
    1…242526…224

    In summary, here are 10 of our most popular customer journey courses

    • R Programming Essentials with Microsoft Tools: Microsoft
    • Learn Bash Shell Scripting for Automation: Packt
    • Cyber Security for Managers and Leaders: Macquarie University
    • User Experience Design and Testing Part 1: Northeastern University
    • Advanced Google Analytics - A Practical Guide: Packt
    • Modern Frontend Web Development: HTML & CSS Foundations: Skillshare
    • Blender 3D for Beginners: Learn to Model a Balloon Dog: Skillshare
    • Algorithm Alchemy: Unlocking the Secrets of Machine Learning: Packt
    • Dell Technologies Introduction to IT Sales: Dell
    • Microsoft 365 Fundamentals (MS-900) : Packt

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok