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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      A Crash Course in Data Science

      Skills you'll gain: Data Science, Data Management, Data-Driven Decision-Making, Project Design, Performance Metric, Software Engineering, Machine Learning, Predictive Modeling, Statistical Inference

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      NVIDIA

      Introduction to Networking

      Skills you'll gain: OSI Models, TCP/IP, Data Centers, Network Protocols, Network Infrastructure, Local Area Networks, General Networking, Network Architecture, Computer Networking, Network Switches, System Requirements

      4.6
      Rating, 4.6 out of 5 stars
      ·
      547 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Pennsylvania

      Social Norms, Social Change I

      Skills you'll gain: Sociology, Social Sciences, Economics, Policy, and Social Studies, Cultural Diversity, Policy Analysis, Surveys, Program Evaluation, Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Getting Started with Git and GitHub

      Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, Web Applications, Open Source Technology, Command-Line Interface, DevOps

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Mindfulness and Well-being

      Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Personal Development, Self-Awareness, Compassion, Positivity, Empathy, Mental Health, Mental Concentration, Interpersonal Communications, Communication, Emotional Intelligence, Relationship Building, Behavioral Health, Cognitive flexibility, Social Justice, Persistence, Overcoming Obstacles

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • N

      National Taiwan University

      BIM Fundamentals for Engineers

      Skills you'll gain: Building Information Modeling, Engineering Documentation, Data Modeling, 3D Modeling, Computer-Aided Design, Construction, Information Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Reliable Google Cloud Infrastructure: Design and Process

      Skills you'll gain: Application Deployment, Cloud Infrastructure, CI/CD, Cloud Security, Service Level Agreement, Microservices, Service Level, Google Cloud Platform, Network Architecture, API Design, Site Reliability Engineering, Cloud Computing Architecture, Kubernetes, Restful API, Cloud Storage, Cloud Applications, Key Performance Indicators (KPIs), DevOps, Data Storage, System Design and Implementation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.2K reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Sales and CRM Overview

      Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, Sales Development, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Advanced Data Analytics Capstone

      Skills you'll gain: Regression Analysis, Data Visualization, Statistical Analysis, Advanced Analytics, Data Analysis, Business Analytics, Data-Driven Decision-Making, Machine Learning Methods, Interviewing Skills, Portfolio Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.2K reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      3D Printing and Additive Manufacturing

      Skills you'll gain: 3D Modeling, Design Software, Design Thinking, Intellectual Property, Hardware Troubleshooting, Visualization (Computer Graphics), Computer Hardware, Hardware Design, Augmented and Virtual Reality (AR/VR), Manufacturing Processes, Emerging Technologies, Digital Design, Technical Design, Manufacturing and Production, Mechanical Design, Computer Graphics, Graphical Tools, Control Systems, Innovation, Industrial Design

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • É

      École Polytechnique Fédérale de Lausanne

      Municipal Solid Waste Management in Developing Countries

      Skills you'll gain: Waste Minimization, Environmental Engineering, Pollution Prevention, Environmental Management Systems, Environment and Resource Management, Governance, Environmental Science, Community Development, Environmental Regulations, Environmental Policy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.4K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Renewable Energy

      Skills you'll gain: Feasibility Studies, Plant Operations and Management, Project Finance, Electric Power Systems, Electrical Power, Energy and Utilities, Engineering, Facility Operations, Basic Electrical Systems, Thermal Management, Systems Of Measurement, Financial Analysis, Electrical Systems, Market Dynamics, Project Management Life Cycle, Financial Forecasting, Construction Management, Emerging Technologies, Environmental Issue, Market Trend

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 3 - 6 Months

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    1…202122…227

    In summary, here are 10 of our most popular technical support courses

    • A Crash Course in Data Science: Johns Hopkins University
    • Introduction to Networking: NVIDIA
    • Social Norms, Social Change I: University of Pennsylvania
    • Getting Started with Git and GitHub: IBM
    • Mindfulness and Well-being: Rice University
    • BIM Fundamentals for Engineers: National Taiwan University
    • Reliable Google Cloud Infrastructure: Design and Process: Google Cloud
    • Sales and CRM Overview: Salesforce
    • Google Advanced Data Analytics Capstone: Google
    • 3D Printing and Additive Manufacturing: University of Illinois Urbana-Champaign

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