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    Results for "service management"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Customer Support

      Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Business Analytics

      Skills you'll gain: People Analytics, Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Financial Statement Analysis, Analytics, Data-Driven Decision-Making, Operational Analysis, Descriptive Analytics, Predictive Analytics, Performance Measurement, Financial Analysis, Peer Review, Workforce Planning, Human Resources Management and Planning, Talent Management, Consumer Behaviour, Data Analysis, Financial Accounting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Scrum Master

      Skills you'll gain: Sprint Retrospectives, Software Development Life Cycle, Agile Software Development, User Story, Agile Methodology, Software Architecture, Development Environment, DevOps, Scrum (Software Development), Software Design, Computer Systems, Conflict Management, Cloud Computing, Infrastructure as Code (IaC), Agile Project Management, Sprint Planning, Leadership, Test Planning, Risk Management, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project Management & Other Tools for Career Development

      Skills you'll gain: Negotiation, Business Writing, Stakeholder Engagement, Creative Problem-Solving, Stakeholder Management, Problem Solving, Business Correspondence, Report Writing, Creativity, Scope Management, Project Scoping, Project Risk Management, Critical Thinking and Problem Solving, Project Planning, Change Control, Project Management, Relationship Building, Risk Management, Conflict Management, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      37K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Program Managers

      Skills you'll gain: Prompt Engineering, Generative AI, Program Management, Data Ethics, Generative AI Agents, Stakeholder Engagement, Strategic Decision-Making, Project Risk Management, ChatGPT, Program Implementation, Practice Management, AI Personalization, Stakeholder Management, Governance, Governance Risk Management and Compliance, Process Management, Risk Management, Artificial Intelligence, Large Language Modeling, Technical Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Arizona State University TESOL

      Skills you'll gain: Oral Comprehension, Lesson Planning, Education Software and Technology, Pedagogy, Teaching, Literacy, Learning Strategies, Instructional Strategies, Language Competency, Grammar, Curriculum Planning, Learning Styles, English Language, Motivational Skills, Classroom Management, Presentations, Language Learning, Drive Engagement, Design Strategies, Design Elements And Principles

      4.9
      Rating, 4.9 out of 5 stars
      ·
      21K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Support

      Skills you'll gain: Technical Support, Desktop Support, Computer Hardware, Software Development Life Cycle, Cloud Computing Architecture, Computing Platforms, Cloud Computing, Cloud Security, Encryption, Cloud Services, Cloud Infrastructure, Cybersecurity, Cloud Platforms, System Support, Help Desk Support, Data Storage, Interviewing Skills, Information Technology, Wireless Networks, Customer Service

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Configuration Management and the Cloud

      Skills you'll gain: Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Cloud Services, Configuration Management, Cloud Management, Cloud Computing, Load Balancing, System Monitoring, Virtual Machines, Scalability, Change Control, Cloud Storage, Automation, CI/CD, Debugging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Data Analysts

      Skills you'll gain: Prompt Engineering, Generative AI, Data Ethics, Data Storytelling, Interactive Data Visualization, Dashboard, ChatGPT, Analytics, Real Time Data, Data Analysis, Data Manipulation, Business Intelligence, Artificial Intelligence, Large Language Modeling, Data Cleansing, SQL, Data Visualization Software, Data Processing, Python Programming, Technical Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Generative AI for Cybersecurity Professionals

      Skills you'll gain: Prompt Engineering, Generative AI, Incident Response, Data Ethics, Endpoint Detection and Response, ChatGPT, Security Information and Event Management (SIEM), Cyber Threat Hunting, Cyber Security Assessment, Cybersecurity, Computer Security Incident Management, Threat Management, Threat Detection, Artificial Intelligence, Large Language Modeling, Malware Protection, Incident Management, Technical Writing, Vulnerability Management, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Fundamentals

      Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, ChatGPT, Large Language Modeling, Deep Learning, Leadership and Management, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Strategic Leadership, Business Development, Artificial Intelligence, Business Ethics, Innovation, Emerging Technologies, Business Transformation, IBM Cloud, Business Strategies, Digital Transformation, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Agile Project Management

      Skills you'll gain: Agile Project Management, Agile Software Development, Agile Methodology, Sprint Planning, Project Management, Engineering Management, Kanban Principles, Sprint Retrospectives, Organizational Strategy, Organizational Change, Team Oriented, Lean Methodologies

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      417 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…181920…816

    In summary, here are 10 of our most popular service management courses

    • Generative AI for Customer Support: IBM
    • Business Analytics: University of Pennsylvania
    • IBM IT Scrum Master: IBM
    • Project Management & Other Tools for Career Development: University of California, Irvine
    • Generative AI for Program Managers: IBM
    • Arizona State University TESOL: Arizona State University
    • IBM IT Support: IBM
    • Configuration Management and the Cloud: Google
    • Generative AI for Data Analysts: IBM
    • IBM Generative AI for Cybersecurity Professionals: IBM

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