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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      SAP S/4HANA: From ABAP to Cloud-Ready Applications

      Skills you'll gain: SAP Applications, Secure Coding, Business Logic, Configuration Management, Enterprise Application Management, Unit Testing, Restful API, UI Components, Application Development, Software Configuration Management, Test Case, Software Architecture, Data Modeling, Application Programming Interface (API), User Interface (UI), Interactive Design, Object Oriented Design, Data Integration, Development Environment, JSON

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Facebook Live: Real-Time Engagement

      Skills you'll gain: Facebook, Live Streaming, Scheduling, Drive Engagement, Social Media, Social Media Management, Communication Planning, Customer Engagement, Social Media Strategy, Social Media Content, Production Schedule, Video Production, Event Planning, Content Strategy, Technical Support

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Siemens

      Expedite – Skills for Industry: Industry Foundations

      Skills you'll gain: Product Lifecycle Management, Business Communication, Digital Transformation, Cross-Functional Collaboration, Cost Benefit Analysis, Product Management, Value Propositions, Customer experience strategy (CX), Business, Innovation, Employee Onboarding, Emerging Technologies, Human Resources

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
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      C

      Coursera

      Facebook Content Creation Essentials

      Skills you'll gain: Facebook, Drive Engagement, Social Media Content, Content Creation, Copywriting, Ideation, Customer Engagement, Photo/Video Production and Technology, Social Media, Video Production, Storytelling, Digital Content, Photo Editing, Generative AI Agents, Writing, Video Editing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Harnessing AI for Business Impact

      Skills you'll gain: Large Language Modeling, ChatGPT, Data Ethics, Generative AI, Artificial Intelligence, OpenAI, Organizational Strategy, Market Research, Financial Forecasting, Business Modeling, Ethical Standards And Conduct, Regulation and Legal Compliance, Trend Analysis, Business Strategy, Prompt Engineering, Business Process, Governance, Data-Driven Decision-Making, Data Analysis, Team Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      275 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D
      A

      Multiple educators

      DeepLearning.AI Data Engineering

      Skills you'll gain: Apache Airflow, Data Modeling, Data Engineering, Data Architecture, Data Storage, Data Transformation, Data Pipelines, Data Lakes, Data Warehousing, Database Architecture and Administration, Requirements Analysis, SQL, Query Languages, Data Integration, Database Systems, Database Management Systems, Databases, Amazon Web Services, Extract, Transform, Load, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      480 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Preview
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      C

      Coursera

      Instagram Optimization: Grow Your Presence

      Skills you'll gain: Content Performance Analysis, Instagram, Performance Metric, Performance Analysis, Social Media Management, Content Creation, Content Strategy, Social Media Marketing, Brand Marketing, Brand Management, Social Media Strategy, Marketing Analytics, Drive Engagement, Customer Engagement, Analytics

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Providing Customers Internet Connectivity using BGP

      Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Instagram Stories: Maximize Interaction

      Skills you'll gain: Instagram, User Feedback, Drive Engagement, Customer Engagement, Storytelling, Social Media, Brand Marketing, Social Media Marketing, Target Audience, Social Media Content, Content Creation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Social Media Marketing

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Social Media Campaigns, Target Audience, Performance Analysis, Content Creation, Instagram, Growth Strategies, Content Strategy, Digital Marketing, Scheduling, Brand Awareness, Customer Engagement, Market Research

      4.5
      Rating, 4.5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Instagram Growth: Boost Your Engagement

      Skills you'll gain: Instagram, Drive Engagement, Social Media Management, Social Media Content, Social Media, Social Media Strategy, Social Media Marketing, Customer Engagement, Stakeholder Engagement, Content Strategy, Storytelling, Scheduling, Content Creation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing Complex MPLS VPNs

      Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Wide Area Networks, Routing Protocols, Border Gateway Protocol, Network Routers, Network Routing, Network Planning And Design, Network Architecture, Servers

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • SAP S/4HANA: From ABAP to Cloud-Ready Applications: Board Infinity
    • Facebook Live: Real-Time Engagement: Coursera
    • Expedite – Skills for Industry: Industry Foundations: Siemens
    • Facebook Content Creation Essentials: Coursera
    • Harnessing AI for Business Impact: Coursera Instructor Network
    • DeepLearning.AI Data Engineering: DeepLearning.AI
    • Instagram Optimization: Grow Your Presence: Coursera
    • Providing Customers Internet Connectivity using BGP : Cisco Learning and Certifications
    • Instagram Stories: Maximize Interaction: Coursera
    • Social Media Marketing: SkillUp EdTech

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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