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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
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      Skillshare

      Freelance Video Editing: Build Strong Client Relationships

      Skills you'll gain: Sales Presentation, Client Services, Expectation Management, Constructive Feedback, Customer Relationship Building, Relationship Management, Video Editing, Active Listening, Professional Networking, Business Relationship Management, Customer Retention, New Business Development

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AI Business School

      Introduction to AI for sales professionals

      Skills you'll gain: Generative AI, Sales Enablement, Sales Training, Sales Strategy, Sales, Risk Management, Business Risk Management, Artificial Intelligence, Digital Transformation, Technology Strategies, Business Transformation, Innovation, Leadership, Automation, Employee Training

      Beginner · Course

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Shopify eCommerce Ads Masterclass: Targeting & Production

      Skills you'll gain: Marketing, Copywriting, Marketing Materials, Facebook, Target Audience, Persona Development, Advertising, Advertising Campaigns, Social Media Campaigns, Online Advertising, Content Performance Analysis, Digital Advertising, Campaign Management, Customer Analysis, Marketing Budgets, Bidding, Content Creation, Video Production

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      AI in Fan Engagement

      Skills you'll gain: Loyalty Programs, AI Personalization, Augmented and Virtual Reality (AR/VR), Brand Loyalty, Digital Assets, Customer Engagement, Customer Retention, Predictive Analytics, Digital Media Strategy, Marketing Analytics, Marketing Strategies, Revenue Management, Brand Marketing, Customer experience improvement, Forecasting, Artificial Intelligence, Media Planning, Marketing Budgets, Media Relations, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      Fundamentos del Marketing Deportivo

      Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Marketing, Key Performance Indicators (KPIs), Customer Engagement, Marketing Strategy and Techniques, Strategic Partnership, Branding, Return On Investment, Digital Marketing, Brand Management, Advertising, Consumer Behaviour, Public Relations, Sales Process, Stakeholder Management, Emotional Intelligence, Data Analysis, Price Negotiation, Creative Thinking

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      AI Product & Process Excellence

      Skills you'll gain: Business Process Modeling, Business Process Management, Business Process Automation, Generative AI, Process Design, Generative AI Agents, Process Analysis, User Story, Product Roadmaps, Workflow Management, Product Management, ChatGPT, Process Improvement, Process Optimization, Corporate Sustainability, Prompt Engineering, Artificial Intelligence, Sustainability Reporting, Business Strategy, Data Strategy

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      AI-Powered Business Operations

      Skills you'll gain: Business Process Modeling, Data Storytelling, Business Process Management, Customer Insights, Data Visualization, Storytelling, Business Process Automation, Generative AI, Process Design, Sales Strategy, Sales Presentation, Process Analysis, User Story, Product Roadmaps, Corporate Sustainability, Innovation, Customer Relationship Management (CRM) Software, Artificial Intelligence, Product Knowledge, Environmental Social And Corporate Governance (ESG)

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Programming Fundamentals

      Skills you'll gain: Algorithms, Programming Principles, C (Programming Language), Computer Programming, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      Estrategias e innovación en marketing deportivo

      Skills you'll gain: Customer Engagement, Brand Management, Event Planning, Marketing, Marketing Strategy and Techniques, Sustainability Reporting, Global Marketing, Corporate Strategy, Strategic Communication, Customer experience improvement, Storytelling, Augmented and Virtual Reality (AR/VR), Digital Marketing, E-Commerce, Virtual Teams, Game Theory, Blockchain, Cross Platform Development, Influencing, Contract Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      Foundations of Sports Marketing

      Skills you'll gain: Marketing Analytics, Marketing, Product Marketing, Return On Investment, Branding, Key Performance Indicators (KPIs), Strategic Partnership, Marketing Strategy and Techniques, Stakeholder Management, Customer Engagement, Brand Management, Digital Marketing, Advertising, Consumer Behaviour, Public Relations, Sales Process, Price Negotiation, Data Analysis, Emotional Intelligence, Creative Thinking

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Learn Notion for Client and Project Management

      Skills you'll gain: Database Management, Databases, Timelines, Database Design, Workflow Management, Project Management Software, Information Architecture, Content Management Systems, Client Services, Organizational Skills, Customer Relationship Management, Project Management, Project Coordination, Internal Communications, Calendar Management, Usability Testing, Content Management, Productivity, User Accounts, File Management

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      5S - Become a Certified 5S Specialist

      Skills you'll gain: Performance Measurement, Project Implementation, Performance Improvement, Workflow Management, Key Performance Indicators (KPIs), Cleanliness, Employee Engagement, Auditing

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Freelance Video Editing: Build Strong Client Relationships: Skillshare
    • Introduction to AI for sales professionals: AI Business School
    • Shopify eCommerce Ads Masterclass: Targeting & Production: Skillshare
    • AI in Fan Engagement: Real Madrid Graduate School Universidad Europea
    • Fundamentos del Marketing Deportivo: Real Madrid Graduate School Universidad Europea
    • AI Product & Process Excellence: Starweaver
    • AI-Powered Business Operations: Starweaver
    • Programming Fundamentals: Duke University
    • Estrategias e innovación en marketing deportivo: Real Madrid Graduate School Universidad Europea
    • Foundations of Sports Marketing: Real Madrid Graduate School Universidad Europea

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
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    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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