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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Introduction to Healthcare

      Skills you'll gain: Healthcare Ethics, Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Health Care, Health Care Administration, Health Care Procedure and Regulation, Medicare, Health Policy, Medical Billing and Coding, Continuous Quality Improvement (CQI), Hospital Medicine

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Revolutionizing the Product Owner Role

      Skills you'll gain: Backlogs, Product Management, Microsoft Copilot, ChatGPT, Generative AI, Product Strategy, Product Lifecycle Management, Sprint Planning, Market Intelligence, Product Roadmaps, User Story, Artificial Intelligence, Strategic Thinking, Ethical Standards And Conduct, Product Requirements, Stakeholder Engagement, Prioritization

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Systems Analysis

      Skills you'll gain: Systems Development Life Cycle, Systems Analysis, Requirements Analysis, Business Systems Analysis, Requirements Elicitation, Unified Modeling Language, Agile Methodology, User Requirements Documents, Process Design, Problem Management, Systems Thinking, Business Process, Information Technology, Information Systems

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Berklee

      Music Production

      Skills you'll gain: Music, Musical Composition, Post-Production, Peer Review, Media Production, Active Listening, Music Performance, Constructive Feedback, Performing Arts, Editing, Instrumental Music, Music Theory, Timelines, Creativity, File Management, Self-Awareness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Meta

      Meta Data Analyst

      Skills you'll gain: Data Storytelling, Business Metrics, Key Performance Indicators (KPIs), Data Management, Data Collection, Data Governance, Bayesian Statistics, Data Analysis, Descriptive Statistics, Statistical Hypothesis Testing, Information Privacy, Data Cleansing, Pandas (Python Package), Data Visualization Software, Statistical Inference, Spreadsheet Software, Correlation Analysis, Google Sheets, Exploratory Data Analysis, Data Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Building Candlestick Charts with Google Sheets

      Skills you'll gain: Technical Analysis, Google Sheets, Market Data, Data Visualization, Trend Analysis, Web Scraping, Data Visualization Software

      4.3
      Rating, 4.3 out of 5 stars
      ·
      291 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      University of California, Irvine

      Human Resources Analytics

      Skills you'll gain: Data Storytelling, Data-Driven Decision-Making, Training and Development, Performance Metric, Compensation Management, Human Resources Management and Planning, Human Resources, Human Resource Strategy, Workforce Planning, Business Metrics, Business Analytics, Employee Engagement, Recruitment, Talent Acquisition, Employee Retention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Santa Cruz

      Bayesian Statistics

      Skills you'll gain: Time Series Analysis and Forecasting, Bayesian Statistics, R Programming, Forecasting, Statistical Inference, Statistical Modeling, Technical Communication, Data Analysis, Probability, Statistical Machine Learning, Statistical Methods, Statistical Analysis, Advanced Analytics, Mathematical Modeling, Microsoft Excel, Markov Model, Probability Distribution, Probability & Statistics, Unsupervised Learning, Regression Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.5K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Power Electronics

      Skills you'll gain: Power Electronics, Control Systems, Semiconductors, Electronic Systems, Electrical Engineering, Electronic Components, Electrical Systems, Basic Electrical Systems, Electric Power Systems, Electrical Power, Systems Analysis, Electronics, Simulations, Engineering Analysis, Mathematical Modeling, Systems Design, Plot (Graphics), Technical Design, Engineering Design Process, Engineering Calculations

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.2K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Secure Networking

      Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Local Area Networks, Software As A Service, Virtual Machines, Virtualization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      228 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Fundamentals of GIS

      Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Data Sharing, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, Metadata Management, Data Quality, Data Mapping, File Management, Data Presentation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Core 1: Hardware and Network Troubleshooting

      Skills you'll gain: Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Computer Hardware, System Configuration, Network Administration, Computer Displays, Technical Support, Peripheral Devices, Data Storage

      4.6
      Rating, 4.6 out of 5 stars
      ·
      158 reviews

      Advanced · Course · 1 - 3 Months

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    1…141516…226

    In summary, here are 10 of our most popular technical support courses

    • Introduction to Healthcare: Stanford University
    • Generative AI: Revolutionizing the Product Owner Role: SkillUp EdTech
    • Introduction to Systems Analysis: IBM
    • Music Production: Berklee
    • Meta Data Analyst: Meta
    • Building Candlestick Charts with Google Sheets: Coursera Project Network
    • Human Resources Analytics: University of California, Irvine
    • Bayesian Statistics: University of California, Santa Cruz
    • Power Electronics: University of Colorado Boulder
    • Introduction to Secure Networking: Microsoft

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