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Explore the Customer Journey Course Catalog
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Saïd Business School, University of Oxford
Skills you'll gain: Financial Services, FinTech, Artificial Intelligence, Financial Data, Banking, Financial Regulation, Credit Risk, AI Personalization, Deep Learning, Anomaly Detection, Applied Machine Learning, Business Ethics, Risk Modeling, Data-Driven Decision-Making, Customer Service, Machine Learning, Natural Language Processing, Big Data, Algorithms, Data Management
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University of Minnesota
Skills you'll gain: Ideation, Intellectual Property, Value Propositions, Competitive Analysis, Target Market, Customer Acquisition Management, Entrepreneurship, Market Opportunities, Market Analysis, Storyboarding, New Product Development, Process Mapping, Brainstorming, Sprint Planning, Price Negotiation, Business Planning, Business Modeling, Financial Modeling, Technology Strategies, Problem Solving
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Coursera Instructor Network
Skills you'll gain: Loan Origination, General Lending, Data Ethics, Consumer Lending, Credit Risk, Generative AI, Commercial Lending, Customer Communications Management, Risk Analysis, Regulation and Legal Compliance, Artificial Intelligence, Business Process Automation, Business Ethics, Risk Management
- Status: NewStatus: Preview
Skills you'll gain: Sales Strategy, Generative AI, Business Marketing, AI Personalization, Marketing Analytics, Blogs, Sales Pipelines, Sales Process, Marketing Strategies, Cross Selling, Business Ethics, Content Marketing, Email Marketing, Emerging Technologies, Prompt Engineering, Content Creation, Customer Engagement, Social Media Marketing
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AI Business School
Skills you'll gain: Generative AI, Sales Enablement, Sales Training, Sales Strategy, Sales, Risk Management, Business Risk Management, Artificial Intelligence, Digital Transformation, Technology Strategies, Business Transformation, Innovation, Leadership, Automation, Employee Training
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Real Madrid Graduate School Universidad Europea
Skills you'll gain: Loyalty Programs, AI Personalization, Augmented and Virtual Reality (AR/VR), Brand Loyalty, Digital Assets, Customer Engagement, Customer Retention, Predictive Analytics, Digital Media Strategy, Marketing Analytics, Marketing Strategies, Revenue Management, Brand Marketing, Customer experience improvement, Forecasting, Artificial Intelligence, Media Planning, Marketing Budgets, Media Relations, Price Negotiation
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Skills you'll gain: Drive Engagement, Instagram, Customer Engagement, Social Media Management, Social Media, Social Media Strategy, Community Development, Customer Relationship Building
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Skills you'll gain: Sales Presentation, Client Services, Expectation Management, Constructive Feedback, Customer Relationship Building, Relationship Management, Video Editing, Active Listening, Professional Networking, Business Relationship Management, Customer Retention, New Business Development
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Starweaver
Skills you'll gain: Business Process Modeling, Data Storytelling, Business Process Management, Customer Insights, Data Visualization, Storytelling, Business Process Automation, Generative AI, Process Design, Sales Strategy, Sales Presentation, Process Analysis, User Story, Product Roadmaps, Corporate Sustainability, Innovation, Customer Relationship Management (CRM) Software, Artificial Intelligence, Product Knowledge, Environmental Social And Corporate Governance (ESG)
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University of Minnesota
Skills you'll gain: Storyboarding, New Product Development, Process Mapping, Sprint Planning, User Research, Mockups, Customer Insights, Artificial Intelligence, Business Modeling, Market Opportunities
- Status: NewStatus: Free Trial
Skills you'll gain: Marketing, Copywriting, Marketing Materials, Facebook, Target Audience, Persona Development, Advertising, Advertising Campaigns, Social Media Campaigns, Online Advertising, Content Performance Analysis, Digital Advertising, Campaign Management, Customer Analysis, Marketing Budgets, Bidding, Content Creation, Video Production
- Status: New
Skills you'll gain: Generative AI Agents, Generative AI, Customer experience improvement, Organizational Strategy, Prompt Engineering, Strategic Thinking, Artificial Intelligence, Google Cloud Platform, Innovation, Technology Strategies, Customer Engagement
In summary, here are 10 of our most popular customer journey courses
- AI Fundamentals in Financial Services: Saïd Business School, University of Oxford
- Information Technology Entrepreneurship & Startup:Â University of Minnesota
- GenAI for Loan Officers: Revolutionizing Credit Scoring:Â Coursera Instructor Network
- Generative AI Course for Marketing, Sales, and Campaigns:Â Simplilearn
- Introduction to AI for sales professionals:Â AI Business School
- AI in Fan Engagement:Â Real Madrid Graduate School Universidad Europea
- Instagram Community: Build and Engage:Â Coursera
- Freelance Video Editing: Build Strong Client Relationships:Â Skillshare
- AI-Powered Business Operations:Â Starweaver
- The Ideation Process:Â University of Minnesota