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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      PyMongo Case Study - Aggregating Customer Data of a Bank

      Skills you'll gain: Customer Insights, MongoDB, Data Import/Export, Customer Data Management, Data Pipelines, Data-Driven Decision-Making, Data Validation, Data Integration, Data Processing, Data Transformation, Development Environment

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python Case Study - Customer Brokerage Management System

      Skills you'll gain: Data Validation, Business Logic, Object Oriented Programming (OOP), User Interface (UI), Customer Data Management, Data Entry, Scripting, Command-Line Interface, Python Programming, Systems Development, Application Development

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Analytics

      Skills you'll gain: Competitive Intelligence, Demand Planning, Strategic Sourcing, Customer Demand Planning, Procurement, Competitive Analysis, Supply Chain, Inventory Management, Customer experience strategy (CX), Inventory Control, Inventory Management System, Inventory Accounting, Supplier Performance Management, Supply Management, Supplier Management, Supply Chain Management, Business Strategy, Supply Chain Planning, Data Analysis, Business Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      DeepSeek R1 AI: 25 Real World Projects in AI for Beginners

      Skills you'll gain: Business Analytics, Debugging, Customer Support

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UNSW Sydney (The University of New South Wales)

      Learning to Teach Online

      Skills you'll gain: Learning Management Systems, Teaching, Education Software and Technology, Planning, Technology Strategies, End User Training and Support, Digital Communications, Innovation, Emerging Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Università Bocconi

      International Leadership and Organizational Behavior

      Skills you'll gain: Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Sensitivity, Cultural Diversity, Conflict Management, Cross-Functional Team Leadership, Leadership and Management, Leadership Development, Business Leadership, Leadership, Team Motivation, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Next-Gen Workplace Automation with GenAI

      Skills you'll gain: Generative AI, Prompt Engineering, ChatGPT, Automation, Productivity, Promotional Materials, Marketing Materials, Workflow Management, Product Promotion, Generative AI Agents, Team Performance Management, Target Audience, Business Solutions, IT Automation, Product Marketing, Marketing Strategies, Operational Efficiency, Innovation, Performance Reporting, Customer Support

      4.4
      Rating, 4.4 out of 5 stars
      ·
      329 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Market Analysis

      Skills you'll gain: Value Propositions, Competitive Analysis, Target Market, Customer Acquisition Management, Market Opportunities, Business Modeling, Business Planning, Business Strategy, Product Management, Product Lifecycle Management

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Diseño de Experiencia del Usuario (UX) de Google

      Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Design Elements And Principles, User Experience, User Research, User Interface and User Experience (UI/UX) Design, Human Factors, User Centered Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Operations Management

      Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information Technology Entrepreneurship & Startup

      Skills you'll gain: Ideation, Intellectual Property, Value Propositions, Competitive Analysis, Target Market, Customer Acquisition Management, Entrepreneurship, Market Opportunities, Market Analysis, Storyboarding, New Product Development, Process Mapping, Brainstorming, Sprint Planning, Price Negotiation, Business Planning, Business Modeling, Financial Modeling, Technology Strategies, Problem Solving

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, General Lending, Data Ethics, Consumer Lending, Credit Risk, Generative AI, Commercial Lending, Customer Communications Management, Risk Analysis, Regulation and Legal Compliance, Artificial Intelligence, Business Process Automation, Business Ethics, Risk Management

      Intermediate · Course · 1 - 4 Weeks

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    1…131415…223

    In summary, here are 10 of our most popular customer journey courses

    • PyMongo Case Study - Aggregating Customer Data of a Bank: EDUCBA
    • Python Case Study - Customer Brokerage Management System: EDUCBA
    • Supply Chain Analytics: Rutgers the State University of New Jersey
    • DeepSeek R1 AI: 25 Real World Projects in AI for Beginners: Packt
    • Learning to Teach Online: UNSW Sydney (The University of New South Wales)
    • International Leadership and Organizational Behavior: Università Bocconi
    • Next-Gen Workplace Automation with GenAI: Coursera Instructor Network
    • Market Analysis: University of Minnesota
    • Diseño de Experiencia del Usuario (UX) de Google: Google
    • Introduction to Operations Management: University of Pennsylvania

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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