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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Business Data Management and Communication

      Skills you'll gain: Data Storytelling, Revenue Recognition, Financial Statements, Data Presentation, Data Visualization, Accrual Accounting, Cash Flows, Financial Accounting, Data Collection, Bookkeeping, Business Workflow Analysis, Business Analytics, Income Statement, Data Visualization Software, Business Valuation, Balance Sheet, Data Quality, Asset Management, Data Processing, Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.2K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Cybersecurity Tools & Cyberattacks

      Skills you'll gain: Malware Protection, Identity and Access Management, Incident Response, Cybersecurity, Computer Security Incident Management, Network Security, Threat Management, Threat Detection, Cyber Attacks, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Security Controls, Infrastructure Security, Authorization (Computing), Multi-Factor Authentication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16K reviews

      Beginner · Course · 1 - 3 Months

    • H

      Hebrew University of Jerusalem

      Build a Modern Computer from First Principles: From Nand to Tetris (Project-Centered Course)

      Skills you'll gain: Computer Architecture, Computer Hardware, Computational Logic, Computer Programming, System Design and Implementation, Technical Design, Software Design, Program Development, Debugging, Verification And Validation, Development Environment

      4.9
      Rating, 4.9 out of 5 stars
      ·
      3.7K reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Arizona

      Astronomy: Exploring Time and Space

      Skills you'll gain: Physical Science, Physics, Engineering, Scientific, and Technical Instruments, Ancient History, Chemistry, General Science and Research, Scientific Methods, Scientific Visualization, Research, Simulations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Product Management: Modern Fundamentals

      Skills you'll gain: New Product Development, Product Management, Innovation, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Stakeholder Communications, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Marketing Analytics, Stakeholder Management, Product Testing, Business Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Status: New AI skills
      New AI skills
      A

      Adobe

      Adobe Graphic Designer

      Skills you'll gain: Photo Editing, Adobe Illustrator, Color Theory, Adobe Photoshop, Adobe Acrobat, Typography, Design Elements And Principles, Document Management, Design, Web Content Accessibility Guidelines, Generative AI, Graphic and Visual Design, Storytelling, Creative Design, Photography, Data Ethics, Workflow Management, Adobe Creative Cloud, Graphic and Visual Design Software, Collaborative Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      939 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Financial Management

      Skills you'll gain: Mergers & Acquisitions, Working Capital, Revenue Recognition, Financial Statements, Credit Risk, Accrual Accounting, Financial Analysis, Investments, Corporate Finance, Business Valuation, Financial Statement Analysis, Cash Flows, Financial Accounting, Bookkeeping, Financial Management, Income Statement, Business Ethics, Finance, Return On Investment, Portfolio Management

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.8K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique Fédérale de Lausanne

      Functional Programming in Scala

      Skills you'll gain: Scala Programming, Apache Spark, Apache Hadoop, User Interface (UI), Distributed Computing, Programming Principles, Big Data, Software Design, Data Structures, Software Design Patterns, Functional Design, Data Manipulation, Object Oriented Programming (OOP), Interactive Data Visualization, Computer Programming, Data Processing, Real Time Data, Visualization (Computer Graphics), Performance Tuning, Algorithms

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Interaction Design

      Skills you'll gain: Design Research, Interaction Design, User Experience Design, Statistical Analysis, Usability, Ideation, User Research, Graphic and Visual Design, User Interface (UI) Design, Experimentation, Prototyping, Human Centered Design, A/B Testing, Usability Testing, User Centered Design, Mockups, Human Computer Interaction, Human Factors, Collaborative Software, Telecommuting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      4K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Using Python to Interact with the Operating System

      Skills you'll gain: Bash (Scripting Language), Unit Testing, Scripting, Unix Shell, Shell Script, Linux Commands, Test Driven Development (TDD), Unix Commands, Unix, Scripting Languages, Development Environment, Operating Systems, Command-Line Interface, File Management, OS Process Management, Automation, Debugging, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Work Smarter with Microsoft Word

      Skills you'll gain: Microsoft Word, Microsoft 365, Productivity Software, Proofreading, Document Management, Technical Documentation, Microsoft Windows, Presentations, Writing, Editing, Data Entry, Data Visualization, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Cloud Computing

      Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Technologies, Cloud Infrastructure, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Cloud Solutions, Cloud Development, Cloud Storage, Infrastructure As A Service (IaaS), Emerging Technologies, Cloud-Native Computing, Cloud Management, Hybrid Cloud Computing, Virtual Machines, Serverless Computing, Technical Services

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.3K reviews

      Beginner · Course · 1 - 3 Months

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    1…121314…227

    In summary, here are 10 of our most popular technical support courses

    • Business Data Management and Communication: University of Illinois Urbana-Champaign
    • Introduction to Cybersecurity Tools & Cyberattacks: IBM
    • Build a Modern Computer from First Principles: From Nand to Tetris (Project-Centered Course): Hebrew University of Jerusalem
    • Astronomy: Exploring Time and Space: University of Arizona
    • Digital Product Management: Modern Fundamentals: University of Virginia
    • Adobe Graphic Designer: Adobe
    • Financial Management: University of Illinois Urbana-Champaign
    • Functional Programming in Scala: École Polytechnique Fédérale de Lausanne
    • Interaction Design: University of California San Diego
    • Using Python to Interact with the Operating System: Google

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