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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • U

      University of Lausanne

      La science forensique au tribunal: témoin digne de foi ?

      Skills you'll gain: Criminal Investigation and Forensics, Court Systems, Report Writing, Laboratory Testing, Probability & Statistics, Research, Technical Communication, Scientific Methods, Deductive Reasoning, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      70 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Alberta Machine Intelligence Institute

      Machine Learning Algorithms: Supervised Learning Tip to Tail

      Skills you'll gain: Supervised Learning, Machine Learning Algorithms, Applied Machine Learning, Jupyter, Machine Learning, Classification And Regression Tree (CART), Scikit Learn (Machine Learning Library), Business Solutions, Python Programming, Regression Analysis, Performance Analysis, Feature Engineering, Data Processing, Performance Metric

      4.7
      Rating, 4.7 out of 5 stars
      ·
      413 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Conversational Selling Playbook for SDRs

      Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Selling Techniques, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      S

      Stanford University

      Giving 2.0: The MOOC

      Skills you'll gain: Philanthropy, Fundraising, Resource Utilization, Program Evaluation, Lifelong Learning, Strategic Decision-Making, Professional Networking, Social Media, Planning, Innovation, Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      196 reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Workspace Troubleshooting

      Skills you'll gain: Google Workspace, Gmail, Technical Support, Email Security, Help Desk Support, Technical Communication, Systems Administration, Debugging, Data Access, Cloud Storage, Event Monitoring, File Management

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create Customer Support Data with Microsoft Excel

      Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, User Accounts, Editing

      5
      Rating, 5 out of 5 stars
      ·
      10 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • T

      Tel Aviv University

      Economic Growth and Distributive Justice Part I - The Role of the State

      Skills you'll gain: Social Justice, Economics, Policy, and Social Studies, Socioeconomics, Tax, Economics, Public Policies, Income Tax, Policy Analysis, Technology Strategies, Environmental Policy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      381 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Codio

      Getting Started with Generative AI API

      Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, Generative AI, ChatGPT, Image Analysis, Applied Machine Learning, Animations, Natural Language Processing, Visualization (Computer Graphics), Application Programming Interface (API), Computer Graphics, Text Mining, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Computer Vision, Graphic and Visual Design, Python Programming, Performance Tuning, Computer Science

      3.9
      Rating, 3.9 out of 5 stars
      ·
      31 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Newborn Capstone

      Skills you'll gain: Respiratory Care, Maternal Health, Child Health, Preventative Care, Nursing Care, Vital Signs, Patient Evaluation, Parent Communication, Pediatrics, Nursing and Patient Care, Health Assessment, Public Health and Disease Prevention, Cardiology, Caregiving, Patient Education and Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      87 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Apoio Técnico de TI da Google

      Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, IT Infrastructure, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging

      4.9
      Rating, 4.9 out of 5 stars
      ·
      238 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Professional Success Skills

      Skills you'll gain: Creative Thinking, Creativity, Business Ethics, Business Analytics, Ideation, Creative Problem-Solving, Leadership and Management, Business Leadership, Brainstorming, Business Strategy, Organizational Leadership, Decision Making, Emotional Intelligence, Accounting, Cultural Sensitivity, Analytical Skills, Cultural Diversity, Brand Management, Organizational Structure, Culture

      4.7
      Rating, 4.7 out of 5 stars
      ·
      326 reviews

      Beginner · Specialization · 3 - 6 Months

    • M

      MathWorks

      Medical Image Processing

      Skills you'll gain: Medical Imaging, Magnetic Resonance Imaging, Image Analysis, X-Ray Computed Tomography, Data Import/Export, Radiography, Matlab, Visualization (Computer Graphics), Computer Vision, Deep Learning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…798081…229

    In summary, here are 10 of our most popular technical support courses

    • La science forensique au tribunal: témoin digne de foi ? : University of Lausanne
    • Machine Learning Algorithms: Supervised Learning Tip to Tail: Alberta Machine Intelligence Institute
    • Conversational Selling Playbook for SDRs: Salesforce
    • Giving 2.0: The MOOC: Stanford University
    • Google Workspace Troubleshooting: Google Cloud
    • Create Customer Support Data with Microsoft Excel: Coursera Project Network
    • Economic Growth and Distributive Justice Part I - The Role of the State: Tel Aviv University
    • Getting Started with Generative AI API: Codio
    • Newborn Capstone: University of Colorado System
    • Apoio Técnico de TI da Google: Google

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