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Results for "customer success management"
- Status: Preview
University of London
Skills you'll gain: People Management, Conflict Management, Employee Performance Management, Performance Management, Decision Making, People Development, Leadership, Interviewing Skills, Compensation Management, Recruitment, Team Motivation, Goal Setting
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Commercialization, Product Lifecycle Management, Product Improvement, Product Management, Stakeholder Communications, Customer experience improvement, Technical Product Management, ChatGPT, Risk Management, AI Personalization, New Product Development, Product Development, Product Strategy, Innovation, Business Ethics, Artificial Intelligence, Creativity, Large Language Modeling
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization
- Status: Free Trial
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Extract, Transform, Load, Digital Transformation, Generative AI Agents, Cloud Computing Architecture, Competitive Analysis, Data Visualization Software, Generative AI, Data Analysis, Cloud Computing, Cloud Security, Data Integrity, Strategic Thinking, Statistical Analysis, Cloud Services, Business Strategy, Product Lifecycle Management, Data Science
- Status: Free Trial
IESE Business School
Skills you'll gain: Financial Reporting, Financial Statement Analysis, Financial Statements, Value Propositions, Financial Accounting, Brand Management, Income Statement, Team Motivation, Balance Sheet, People Management, Marketing, Organizational Leadership, Accounting, Operational Analysis, Financial Forecasting, Market Share, Organizational Effectiveness, Business Analysis, Leadership, Finance
- Status: Free Trial
Skills you'll gain: Stakeholder Management, Agile Software Development, Project Management, Agile Methodology, Agile Project Management, Project Documentation, Project Closure, Sprint Planning, Project Risk Management, Stakeholder Engagement, Communication Planning, Project Management Life Cycle, Project Planning, Earned Value Management, Professional Networking, Interviewing Skills, Risk Management, Leadership, Project Management Institute (PMI) Methodology, Communication
- Status: Free Trial
Multiple educators
Skills you'll gain: Pseudocode, Data Literacy, Algorithms, Dashboard, Data Mining, Jupyter, Correlation Analysis, Pandas (Python Package), Plot (Graphics), Web Scraping, Data Analysis Software, Data Visualization Software, Data Analysis, Statistical Programming, Data Science, Data Collection, Machine Learning Algorithms, Unsupervised Learning, Machine Learning, Project Management
- Status: Free Trial
IE Business School
Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Consumer Behaviour, Branding, Employee Engagement, Risk Analysis, Business Ethics, Customer Insights, Brand Management, Brand Strategy, Experience Design, Business Risk Management, Cross-Functional Collaboration, Leadership
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Strategic Marketing, Consumer Behaviour, Marketing, Brand Strategy, Marketing Planning, Customer experience strategy (CX), Marketing Channel, Brand Awareness, Target Market
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Software Development Life Cycle, Software Architecture, ChatGPT, Web Development Tools, Flask (Web Framework), Responsive Web Design, Software Engineering, Generative AI Agents, Large Language Modeling, Web Applications, Software Design, Full-Stack Web Development, Web Development, Jupyter, Professional Networking, Python Programming, Machine Learning, Data Science
In summary, here are 10 of our most popular customer success management courses
- The Manager's Toolkit: A Practical Guide to Managing People at Work:Â University of London
- Call Center Customer Service:Â CVS Health
- Generative AI for Product Managers:Â IBM
- Introduction to Operations Management:Â University of Pennsylvania
- IBM & Darden Digital Strategy:Â IBM
- Foundations of Management:Â IESE Business School
- IBM Project Manager:Â IBM
- Data Science Foundations:Â IBM
- Branding and Customer Experience:Â IE Business School
- Introduction to Marketing:Â University of Pennsylvania