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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • C

      Columbia University

      HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Clinical Perspective)

      Skills you'll gain: Care Coordination, Patient Coordination, Health Informatics, Interoperability, Health Technology, Clinical Leadership, Healthcare Industry Knowledge, Health Care, Health Information Management, Primary Care, Electronic Medical Record, Telehealth, Health Policy, Public Health, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      160 reviews

      Beginner · Course · 1 - 3 Months

    • E

      EIT Digital

      Sustainable Digital Innovation

      Skills you'll gain: Corporate Sustainability, Business Transformation, Digital Transformation, Environmental Social And Corporate Governance (ESG), Governance, Innovation, Stakeholder Engagement, Sustainability Reporting, Technology Strategies, Business Management, Business Strategies, Business Strategy, Systems Thinking, Business Modeling, Leadership

      4.5
      Rating, 4.5 out of 5 stars
      ·
      194 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Health Care Delivery in Healthcare Organizations

      Skills you'll gain: Health Systems, Health Care, Health Policy, Healthcare Industry Knowledge, Preventative Care, Health Administration, Patient Education and Support, Patient Treatment, Health Informatics, Telehealth

      4.7
      Rating, 4.7 out of 5 stars
      ·
      130 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Microsoft 365 Copilot

      Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Microsoft Outlook, Productivity Software, Collaborative Software, ChatGPT, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Artificial Intelligence, Generative AI, Identity and Access Management, Data Security

      4.6
      Rating, 4.6 out of 5 stars
      ·
      203 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      The Need for Systems Engineering

      Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Requirements Analysis, Systems Thinking, Systems Architecture, Test Planning, Systems Design, Systems Analysis, Risk Management Framework, System Requirements, Engineering Design Process, Verification And Validation

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      69 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Engineering and Fine-Tuning Transformers

      Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, PyTorch (Machine Learning Library), Deep Learning, Natural Language Processing, Performance Tuning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      64 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Ubiquitous Learning and Instructional Technologies

      Skills you'll gain: Learning Management Systems, Education Software and Technology, Instructional Strategies, Pedagogy, Computer Programming, Computer Science, Interactive Design, Collaborative Software, Artificial Intelligence, Innovation, Cloud Applications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      71 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Learning Experience Design: Orientation to the Profession

      Skills you'll gain: Learning Theory, Instructional Design, Design Thinking, Professional Development, Education Software and Technology, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, User Centered Design, Technology Strategies, Collaboration, Emerging Technologies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      Northeastern University

      Analytics in Healthcare Management and Administration

      Skills you'll gain: Performance Improvement, Process Analysis, Health Care Administration, Process Mapping, Health Systems, Health Informatics, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Health Care, Care Coordination, Patient Coordination, Complex Problem Solving, Data Analysis, Strategic Thinking, Decision Making, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Healthy Practices: Nutrition, Physical Activity, and Community and Family Participation

      Skills you'll gain: Nutrition Education, Community Health, Nutrition and Diet, Public Health, Public Health and Disease Prevention, Child Health, Working With Children, Student Engagement, Community Outreach, Parent Communication, Student Support and Services, Curriculum Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      856 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Technical University of Munich (TUM)

      Digitalisation in Space Research

      Skills you'll gain: Global Positioning Systems, Digital Transformation, Aerospace Basic Quality System Standards, Manufacturing Processes, Big Data, Production Process, Cybersecurity, Artificial Intelligence, Threat Detection, Telecommunications, Data Processing, Technology Strategies, Cloud Computing, Data Storage, Data Collection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      95 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Foundations for Interviewing with Confidence

      Skills you'll gain: Verbal Communication Skills, Interviewing Skills, Professional Development, Communication, Telecommuting, Storytelling, Sales Development, Presentations, Portfolio Management, Professional Networking, Branding, Personal Attributes, LinkedIn, Rapport Building, Brand Strategy, Relationship Building, Empathy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular technical support courses

    • HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Clinical Perspective): Columbia University
    • Sustainable Digital Innovation: EIT Digital
    • Health Care Delivery in Healthcare Organizations: Rutgers the State University of New Jersey
    • Introduction to Microsoft 365 Copilot: Microsoft
    • The Need for Systems Engineering: University of Colorado Boulder
    • Generative AI Engineering and Fine-Tuning Transformers: IBM
    • Ubiquitous Learning and Instructional Technologies: University of Illinois Urbana-Champaign
    • Learning Experience Design: Orientation to the Profession: University of Michigan
    • Analytics in Healthcare Management and Administration: Northeastern University
    • Healthy Practices: Nutrition, Physical Activity, and Community and Family Participation: University of Colorado System

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