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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      AI for Mechanical Engineers

      Skills you'll gain: Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Precision Medicine, Generative AI, Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Energy and Utilities, Image Analysis, Computer-Aided Design, Design Thinking, Technical Design, Deep Learning, Computer Vision, Medical Imaging, Statistical Machine Learning, Reinforcement Learning, Electric Power Systems, Bioinformatics, Artificial Neural Networks

      4.1
      Rating, 4.1 out of 5 stars
      ·
      53 reviews

      Intermediate · Specialization · 1 - 3 Months

    • J

      Johns Hopkins University

      Foundations of Health Equity Research

      Skills you'll gain: Health Equity, Health Disparities, Public Health, Health Policy, Community Health, Health Systems, Patient Education and Support, Research, Cultural Responsiveness, Media and Communications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      169 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Successful Career Development

      Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Relationship Building, Adaptability, Collaboration, Leadership Development, Personal Development, Interviewing Skills, Influencing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Managing Network Security

      Skills you'll gain: Network Security, Network Administration, Security Management, Firewall, Network Monitoring, Cybersecurity, General Networking, Cyber Security Assessment, Network Protocols, Computer Networking, Virtual Private Networks (VPN), Wireless Networks, Vulnerability Assessments, Cloud Security, System Monitoring, Security Awareness, TCP/IP, Intrusion Detection and Prevention, Cloud Computing, Threat Detection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      230 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Product Development using AutoCAD

      Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Technical Drawing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      160 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • J

      Johns Hopkins University

      Measuring and Maximizing Impact of COVID-19 Contact Tracing

      Skills you'll gain: Epidemiology, Infectious Diseases, Technical Communication, Exploratory Data Analysis, Public Health, Data Analysis Software, Decision Support Systems

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.3K reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Research Report: Delivering Insights

      Skills you'll gain: Data Synthesis, Data Storytelling, Business Research, Presentations, Marketing, Data Visualization Software, Market Research, Oral Expression, Marketing Effectiveness, Data-Driven Decision-Making, Social Media Marketing, Microsoft PowerPoint, Advertising, Customer Insights, Verbal Communication Skills, Target Audience, Digital Advertising, Strategic Marketing, Market Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      176 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Surveillance Systems: Analysis, Dissemination, and Special Systems

      Skills you'll gain: Epidemiology, Chronic Diseases, Public Health, Health Care, Data Analysis, Health Systems, Health Informatics, Continuous Monitoring, Technical Communication, Anomaly Detection, Infectious Diseases, Law, Regulation, and Compliance, Data Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      377 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Generative AI Applications

      Skills you'll gain: Prompt Engineering, Generative AI, Generative AI Agents, Data Ethics, AWS SageMaker, Amazon Web Services, MLOps (Machine Learning Operations), Application Programming Interface (API), Application Development, Solution Architecture, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cloud Development, Public Cloud, Data Governance, Large Language Modeling, API Design, Cost Management, Information Privacy, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29 reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • C

      Coursera Instructor Network

      AI for Project Managers and Scrum Masters

      Skills you'll gain: Agile Project Management, Forecasting, Workflow Management, Innovation, Project Management Life Cycle, Project Management, Data-Driven Decision-Making, Automation, Project Risk Management, Artificial Intelligence, Digital Transformation, Change Management

      4.2
      Rating, 4.2 out of 5 stars
      ·
      111 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Software Design as an Element of the Software Development Lifecycle

      Skills you'll gain: Software Design, Software Development Life Cycle, Application Security, Systems Design, Technical Design, Software Architecture, Software Development Methodologies, Conceptual Design, Requirements Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      253 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Machine Learning Capstone

      Skills you'll gain: Exploratory Data Analysis, Unsupervised Learning, Supervised Learning, Data Analysis, Applied Machine Learning, Statistical Analysis, Data Presentation, Technical Communication, Machine Learning, Scikit Learn (Machine Learning Library), Python Programming, Tensorflow, Regression Analysis, Keras (Neural Network Library), Artificial Neural Networks

      4.6
      Rating, 4.6 out of 5 stars
      ·
      143 reviews

      Advanced · Course · 1 - 3 Months

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    1…565758…229

    In summary, here are 10 of our most popular technical support courses

    • AI for Mechanical Engineers: University of Michigan
    • Foundations of Health Equity Research: Johns Hopkins University
    • Successful Career Development: Kennesaw State University
    • Managing Network Security: Kennesaw State University
    • Product Development using AutoCAD: Coursera Project Network
    • Measuring and Maximizing Impact of COVID-19 Contact Tracing: Johns Hopkins University
    • Research Report: Delivering Insights: University of California, Davis
    • Surveillance Systems: Analysis, Dissemination, and Special Systems: Johns Hopkins University
    • AWS Generative AI Applications: Amazon Web Services
    • AI for Project Managers and Scrum Masters: Coursera Instructor Network

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