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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • C

      Coursera Project Network

      Customer Support digital transformation with HubSpot

      Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      The AI Ladder: A Framework for Deploying AI in your Enterprise

      Skills you'll gain: Information Architecture, Strategic Decision-Making, Enterprise Architecture, Data Strategy, Business Strategy, Business Process Automation, Digital Transformation, Analysis, Data Architecture, Artificial Intelligence, Business Technologies, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      390 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Using Machine Learning in Trading and Finance

      Skills you'll gain: Tensorflow, Keras (Neural Network Library), Financial Trading, Data Pipelines, Applied Machine Learning, Technical Analysis, Machine Learning, Market Trend, Financial Market, Deep Learning, Artificial Neural Networks, Time Series Analysis and Forecasting

      3.9
      Rating, 3.9 out of 5 stars
      ·
      373 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Colorado Boulder

      Designing Effective Science Communication

      Skills you'll gain: Oral Expression, Human Learning, Education Software and Technology, Technical Communication, Education and Training, Writing, Learning Theory, Community Outreach, Pedagogy, Research, Technical Writing, Scientific Methods, Media and Communications, Science and Research, Persuasive Communication, Interviewing Skills, Photography, Infographics, Storytelling, Psychology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      124 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Design of Industrial Piping Systems

      Skills you'll gain: Engineering Drawings, Construction Engineering, Hydraulics, Mechanical Design, Blueprint Reading, Process Flow Diagrams, Civil Engineering, Construction Inspection, Failure Analysis, Construction, Engineering Analysis, Engineering Calculations, Engineering Plans And Specifications, Thermal Management, Engineering Practices, Mechanical Engineering, Chemical Engineering, Facility Repair And Maintenance, Technical Standard, Process Engineering

      4.4
      Rating, 4.4 out of 5 stars
      ·
      94 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Copenhagen Business School

      The Neuromarketing Toolbox

      Skills you'll gain: Consumer Behaviour, Marketing Psychology, Market Research, Magnetic Resonance Imaging, Marketing, Neurology, Science and Research, Experimentation, Research Methodologies, Data Collection, Psychological Evaluations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      198 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supplier Management

      Skills you'll gain: Supplier Management, Procurement, Supplier Relationship Management, Supplier Performance Management, Vendor Management, Strategic Sourcing, Contract Management, Risk Management, Supply Chain Management, Business Ethics, Quality Assessment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      241 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Successful Career Development

      Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Relationship Building, Adaptability, Collaboration, Leadership Development, Personal Development, Interviewing Skills, Influencing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Managing Network Security

      Skills you'll gain: Network Security, Network Administration, Security Management, Firewall, Network Monitoring, Cybersecurity, General Networking, Cyber Security Assessment, Network Protocols, Computer Networking, Virtual Private Networks (VPN), Wireless Networks, Vulnerability Assessments, Cloud Security, System Monitoring, Security Awareness, TCP/IP, Intrusion Detection and Prevention, Cloud Computing, Threat Detection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      230 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Product Development using AutoCAD

      Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Technical Drawing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      160 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • J

      Johns Hopkins University

      Foundations of Health Equity Research

      Skills you'll gain: Health Equity, Health Disparities, Public Health, Health Policy, Community Health, Health Systems, Patient Education and Support, Research, Cultural Responsiveness, Media and Communications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      169 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Software Design as an Element of the Software Development Lifecycle

      Skills you'll gain: Software Design, Software Development Life Cycle, Application Security, Systems Design, Technical Design, Software Architecture, Software Development Methodologies, Conceptual Design, Requirements Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      253 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular technical support courses

    • Customer Support digital transformation with HubSpot: Coursera Project Network
    • The AI Ladder: A Framework for Deploying AI in your Enterprise: IBM
    • Using Machine Learning in Trading and Finance: New York Institute of Finance
    • Designing Effective Science Communication: University of Colorado Boulder
    • Design of Industrial Piping Systems: L&T EduTech
    • The Neuromarketing Toolbox: Copenhagen Business School
    • Supplier Management: Rutgers the State University of New Jersey
    • Successful Career Development: Kennesaw State University
    • Managing Network Security: Kennesaw State University
    • Product Development using AutoCAD: Coursera Project Network

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