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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Fundraising and Development Foundations

      Skills you'll gain: Fundraising, Grant Writing, Prospecting and Qualification, Philanthropy, Proposal Writing, Campaign Management, Business Writing, Ethical Standards And Conduct, Relationship Management, Communication Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      317 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Agile Project Management

      Skills you'll gain: User Story, Agile Project Management, Scrum (Software Development), Agile Methodology, Engineering Management, Sprint Planning, Organizational Strategy, Software Development Methodologies, Virtual Teams, Leadership

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      402 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Social Media and Digital Marketing Fundamentals

      Skills you'll gain: Digital Media Strategy, Social Media Marketing, Content Marketing, Digital Marketing, Marketing, Social Media, Marketing Strategies, Digital Content, Social Media Strategy, Integrated Marketing Communications, Consumer Behaviour, Digital Transformation, Content Strategy, Scheduling, Target Audience, Customer Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      355 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Capstone: Preparing to work as a Cloud Support Associate

      Skills you'll gain: Network Troubleshooting, Technical Support, Interviewing Skills, Amazon Web Services, Cloud Computing Architecture, Customer Support, Cloud Computing, Professional Networking, Presentations, Technical Documentation, Portfolio Management, Active Listening

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Copenhagen

      Air Pollution – a Global Threat to our Health

      Skills you'll gain: Epidemiology, Pollution Prevention, Public Health, Environment Health And Safety, Health Disparities, Environmental Policy, Environmental Science, Environmental Monitoring, Health Assessment, Respiratory Care, Chronic Diseases, Mitigation, Vulnerability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Information & Digital Literacy for University Success

      Skills you'll gain: Critical Thinking, Information Management, Digital Communications, Communication, Productivity, Document Management, Technical Communication, Education Software and Technology, File Management, Professionalism, Literacy, Organizational Skills, Ethical Standards And Conduct

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Building Intelligent Troubleshooting Agents

      Skills you'll gain: Large Language Modeling, Natural Language Processing, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, Human Computer Interaction, Artificial Intelligence and Machine Learning (AI/ML), Debugging, Artificial Intelligence, Performance Tuning, Python Programming, Machine Learning

      5
      Rating, 5 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Exploratory Data Analysis with MATLAB

      Skills you'll gain: Interactive Data Visualization, Data Import/Export, Technical Communication, Data Analysis, Exploratory Data Analysis, Data Visualization Software, Data Science, Matlab, Statistical Analysis, Probability & Statistics, Descriptive Statistics, Data Manipulation, Data Mapping, Scripting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      813 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Calendar

      Skills you'll gain: Google Workspace, Calendar Management, Setting Appointments, Collaborative Software, Organizational Skills, Productivity Software, Scheduling, Event Management, Data Sharing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      332 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Artificial Intelligence on Microsoft Azure

      Skills you'll gain: Anomaly Detection, Computer Vision, Artificial Intelligence, Microsoft Azure, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      814 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Generative AI for Software Developers

      Skills you'll gain: Generative AI, Microsoft Copilot, Prompt Engineering, Test Case, Microsoft Visual Studio, Version Control, Code Review, Data Ethics, GitHub, Continuous Integration, Software Development Tools, Program Development, Software Documentation, Computer Programming Tools, Integrated Development Environments, Maintainability, Process Driven Development, Artificial Intelligence, Development Environment, Technical Documentation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      77 reviews

      Intermediate · Specialization · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      An Introduction to Accessibility and Inclusive Design

      Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Education and Training, Multimedia, Hypertext Markup Language (HTML), Instructional Design, Visual Impairment Education, Diversity Awareness, Law, Regulation, and Compliance, Advocacy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      239 reviews

      Beginner · Course · 1 - 3 Months

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    1…545556…228

    In summary, here are 10 of our most popular technical support courses

    • Fundraising and Development Foundations: University of California, Davis
    • Agile Project Management: University of Colorado Boulder
    • Social Media and Digital Marketing Fundamentals: Digital Marketing Institute
    • Capstone: Preparing to work as a Cloud Support Associate: Amazon Web Services
    • Air Pollution – a Global Threat to our Health: University of Copenhagen
    • Information & Digital Literacy for University Success: The University of Sydney
    • Building Intelligent Troubleshooting Agents: Microsoft
    • Exploratory Data Analysis with MATLAB: MathWorks
    • Google Calendar: Google Cloud
    • Artificial Intelligence on Microsoft Azure: Microsoft

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