• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Art & Science of Product Management

      Skills you'll gain: Cross-Functional Team Leadership, Technical Product Management, Product Management, Team Leadership, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Design, Artificial Intelligence, Interviewing Skills, Machine Learning, Deep Learning

      4.5
      Rating, 4.5 out of 5 stars
      ·
      151 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Slides

      Skills you'll gain: Presentations, Google Workspace, Productivity Software, Sales Presentations, Business Communication, Version Control, Collaborative Software, Multimedia, Data Sharing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      202 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Oral Communication for Engineering Leaders

      Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Persuasive Communication, Communication Strategies, Communication, Visualization (Computer Graphics), Non-Verbal Communication, Graphic and Visual Design

      4.6
      Rating, 4.6 out of 5 stars
      ·
      261 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Data Analytics

      Skills you'll gain: Data Presentation, Data Storytelling, Presentations, Data Cleansing, Data Visualization, Rmarkdown, Data-Driven Decision-Making, Data Validation, Data Ethics, Analytical Skills, Dashboard, Spreadsheet Software, Ggplot2, SQL, Data Visualization Software, Data Literacy, Data Collection, Sampling (Statistics), Data Analysis, Data Processing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      315 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Executive Data Science Capstone

      Skills you'll gain: Project Management, Data Science, Data-Driven Decision-Making, Data Presentation, Technical Communication, Data Strategy, Project Implementation, Team Building, Technical Management, Team Management, Cross-Functional Team Leadership, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Cybersecurity: Developing a Program for Your Business

      Skills you'll gain: Cyber Threat Intelligence, Security Management, Internet Of Things, Incident Response, Risk Management, Cyber Security Policies, Cyber Security Strategy, Cyber Governance, Threat Detection, Human Factors (Security), Business Risk Management, Cybersecurity, Threat Management, Security Awareness, Enterprise Risk Management (ERM), Information Management, Mobile Security, Business Ethics, Performance Measurement, Cyber Risk

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Pittsburgh

      Disability Awareness and Support

      Skills you'll gain: Web Content Accessibility Guidelines, Disabilities, Instructional Design, Differentiated Instruction, Education Software and Technology, Special Education, Student Support and Services, Diversity Awareness, Higher Education, Law, Regulation, and Compliance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      323 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Michigan

      Design Computing: 3D Modeling in Rhinoceros with Python/Rhinoscript

      Skills you'll gain: Data Structures, 3D Modeling, Computational Logic, Visualization (Computer Graphics), Design, Python Programming, Animations, Scripting, Computer Programming, Automation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      100 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universitat de Barcelona

      Técnicas Microscópicas de Caracterización

      Skills you'll gain: Engineering, Scientific, and Technical Instruments, Microbiology, Laboratory Equipment, Electronics, Semiconductors, Laboratory Experience, Physics, Image Analysis, Structural Analysis, Scientific Visualization, Chemistry, Experimentation, Mechanics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      804 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Designing User Interfaces and Experiences (UI/UX)

      Skills you'll gain: User Centered Design, Responsive Web Design, Prototyping, Front-End Web Development, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Design Elements And Principles, Web Design, Wireframing, Typography, Web Applications, Mobile Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      271 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Opportunity Management in Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Salesforce, Request For Quotation (RFQ), Product Knowledge, Sales Training, Company, Product, and Service Knowledge, Contract Management, Collaborative Software, Kanban Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      232 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Creativity Toolkit I: Changing Perspectives

      Skills you'll gain: Creativity, Innovation, Creative Thinking, Creative Problem-Solving, Ideation, Open Mindset, Curiosity, Cognitive flexibility, Self-Motivation, Adaptability, Initiative and Leadership, Organizational Leadership, Persistence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      634 reviews

      Beginner · Course · 1 - 3 Months

    Technical Support learners also search

    Network Support
    Network
    Information Systems
    Network Analysis
    IT Support
    Advanced IT
    Computer Network
    Computer Network Programming
    1…484950…228

    In summary, here are 10 of our most popular technical support courses

    • The Art & Science of Product Management: Advancing Women in Tech
    • Google Slides: Google Cloud
    • Oral Communication for Engineering Leaders: Rice University
    • Google Data Analytics: Google
    • Executive Data Science Capstone: Johns Hopkins University
    • Cybersecurity: Developing a Program for Your Business: Kennesaw State University
    • Disability Awareness and Support: University of Pittsburgh
    • Design Computing: 3D Modeling in Rhinoceros with Python/Rhinoscript: University of Michigan
    • Técnicas Microscópicas de Caracterización : Universitat de Barcelona
    • Designing User Interfaces and Experiences (UI/UX): IBM

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok