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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • A

      Amazon Web Services

      Introduction to Information Technology and AWS Cloud

      Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Information Technology, Cloud Computing, Public Cloud, IT Infrastructure, Computer Systems, Amazon S3, Web Development, General Networking, Web Servers, Operating Systems, Servers, Virtualization, Data Centers, Hypertext Markup Language (HTML), Computer Hardware

      4.8
      Rating, 4.8 out of 5 stars
      ·
      430 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Michigan

      Generative AI Essentials: Overview and Impact

      Skills you'll gain: ChatGPT, Generative AI, Large Language Modeling, Natural Language Processing, Artificial Intelligence, Data Ethics, Law, Regulation, and Compliance, Technical Communication, Social Sciences, Economics, Intellectual Property

      4.6
      Rating, 4.6 out of 5 stars
      ·
      222 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Managing Asthma, Allergies, Diabetes, and Seizures in School

      Skills you'll gain: Chronic Diseases, Student Support and Services, Care Management, Care Coordination, Medical Emergency, School Psychology, First Aid, Patient Education and Support, Pediatrics, Emergency Response, Respiratory Care, Food Safety and Sanitation, Nursing, Medication Administration, Child Health, Nutrition and Diet

      4.8
      Rating, 4.8 out of 5 stars
      ·
      709 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Google SEO Capstone Project

      Skills you'll gain: Search Engine Optimization, Keyword Research, Web Analytics and SEO, Competitive Analysis, Peer Review, Presentations, Content Strategy, Digital Marketing, Proposal Writing, Client Services, Technical Consulting, Performance Metric

      4.7
      Rating, 4.7 out of 5 stars
      ·
      475 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Medical Emergencies: CPR, Toxicology, and Wilderness

      Skills you'll gain: Emergency and Intensive Care, Medical Emergency, Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator, Emergency Medicine, Life Support, First Aid, Acute Care, Urgent Care, Emergency Response, Pharmacology, Patient Evaluation, Patient Treatment, Cardiology, Patient Preparation, Vital Signs, Medication Administration, Anatomy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      523 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Game Design and Development 1: 2D Shooter

      Skills you'll gain: Game Design, Unity Engine, Video Game Development, Peer Review, Cross Platform Development, Software Design, User Interface (UI), C# (Programming Language), UI Components, Object Oriented Programming (OOP), Animations, Scripting, Creativity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      501 reviews

      Beginner · Course · 1 - 4 Weeks

    • F

      Fundação Instituto de Administração

      Budgeting essentials and development

      Skills you'll gain: Budget Management, Budgeting, Financial Management, Cost Control, Performance Management, Business Strategy, Variance Analysis, Cross-Functional Collaboration, Resource Allocation, Financial Reporting, Forecasting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      290 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      National Taiwan University

      CAD/BIM技術與應用

      Skills you'll gain: Architectural Drawing, AutoCAD, Autodesk Revit, Building Information Modeling, SketchUp (3D Modeling Software), Engineering Drawings, 3D Modeling, Computer-Aided Design, Drafting and Engineering Design, Construction Estimating, Technical Drawing, Engineering Design Process, Structural Engineering, Civil and Architectural Engineering, Blueprint Reading, Building Design, Architectural Engineering, Visualization (Computer Graphics), Engineering Management, Civil Engineering

      4.7
      Rating, 4.7 out of 5 stars
      ·
      355 reviews

      Beginner · Specialization · 3 - 6 Months

    • D

      DeepLearning.AI

      Искусственный Интеллект (ИИ) для всех

      Skills you'll gain: Market Opportunities, Technical Management, Project Management, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Artificial Intelligence, Data Science, Artificial Neural Networks, Machine Learning, Strategic Thinking, Discussion Facilitation, Business Ethics, Deep Learning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      225 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Character Design for Video Games

      Skills you'll gain: Animation and Game Design, Animations, Game Design, Video Game Development, Design, Technical Design, Conceptual Design, Design Elements And Principles, Creative Design, Storytelling, Creativity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      996 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Financial Statement using Microsoft Excel

      Skills you'll gain: Financial Statements, Microsoft Excel, Excel Formulas, Balance Sheet, Financial Data, Bookkeeping, Data Entry, Financial Reporting, Financial Accounting, Profit and Loss (P&L) Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      730 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • D

      Deep Teaching Solutions

      Accelerate Your Learning with ChatGPT

      Skills you'll gain: Prompt Engineering, Creative Thinking, ChatGPT, Learning Strategies, Cognitive flexibility, Curiosity, Critical Thinking, Lifelong Learning, Generative AI, Image Analysis, Artificial Intelligence, Constructive Feedback, Artificial Neural Networks, Technical Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      498 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…394041…228

    In summary, here are 10 of our most popular technical support courses

    • Introduction to Information Technology and AWS Cloud: Amazon Web Services
    • Generative AI Essentials: Overview and Impact: University of Michigan
    • Managing Asthma, Allergies, Diabetes, and Seizures in School: University of Colorado System
    • Google SEO Capstone Project: University of California, Davis
    • Medical Emergencies: CPR, Toxicology, and Wilderness: University of Colorado System
    • Game Design and Development 1: 2D Shooter: Michigan State University
    • Budgeting essentials and development: Fundação Instituto de Administração
    • CAD/BIM技術與應用: National Taiwan University
    • Искусственный Интеллект (ИИ) для всех: DeepLearning.AI
    • Character Design for Video Games: California Institute of the Arts

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