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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • E

      Eindhoven University of Technology

      Process Mining: Data science in Action

      Skills you'll gain: Process Analysis, Process Improvement, Business Process Management, Data Mining, Business Process Modeling, Process Optimization, Data Processing, Performance Analysis, Big Data, Real Time Data, Data Science, Verification And Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Financial Reporting

      Skills you'll gain: Balance Sheet, Revenue Recognition, Financial Accounting, Financial Reporting, Depreciation, Financial Statement Analysis, Generally Accepted Accounting Principles (GAAP), Accounts Receivable, Accounting, Inventory Accounting, Income Statement, Financial Statements, Cash Management, Accrual Accounting, Tax Management, Cash Flows, Fixed Asset, International Financial Reporting Standards, Technical Accounting, Standard Accounting Practices

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      900 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Introduction to Clinical Data

      Skills you'll gain: Feature Engineering, Data Ethics, Clinical Research, Clinical Data Management, Health Informatics, Medical Records, Unstructured Data, Health Care, Data Mining, Electronic Medical Record, Data Collection, Data Manipulation, Text Mining, Health Disparities, Data Processing, Medical Imaging

      4.6
      Rating, 4.6 out of 5 stars
      ·
      438 reviews

      Beginner · Course · 1 - 3 Months

    • T

      The University of Hong Kong

      University Teaching

      Skills you'll gain: Instructional Design, Curriculum Development, Lesson Planning, Pedagogy, Teaching, Syllabus Development, Course Development, Instructional Strategies, Student Engagement, Higher Education, Student-Centred Learning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 3 Months

    • U

      Università Bocconi

      Arts and Heritage Management

      Skills you'll gain: Leadership and Management, Business Management, Team Management, Brand Management, Leadership Studies, Brand Strategy, Art History, Data-Driven Decision-Making, Customer Relationship Management, Consumer Behaviour, Customer experience improvement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      Real-World Product Management

      Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Cross-Functional Team Leadership, Professional Networking, Financial Analysis, Product Strategy, Technical Product Management, Product Requirements, Product Development, Financial Statement Analysis, Product Lifecycle Management, New Product Development, Innovation, Team Leadership, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Performance Management, Interviewing Skills, Branding

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      900 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Fundamentals of Machine Learning for Healthcare

      Skills you'll gain: Healthcare Ethics, Data Ethics, Statistical Machine Learning, Applied Machine Learning, Machine Learning, Artificial Neural Networks, Healthcare Industry Knowledge, Health Care, Health Technology, Artificial Intelligence and Machine Learning (AI/ML), Reinforcement Learning, Supervised Learning, Health Informatics, Deep Learning, Data Processing, Image Analysis, Data Quality

      4.8
      Rating, 4.8 out of 5 stars
      ·
      563 reviews

      Beginner · Course · 1 - 3 Months

    • T

      Technical University of Denmark (DTU)

      Introduction to solar cells

      Skills you'll gain: Semiconductors, Electrical Engineering, Electrical Power, Electronic Systems, Basic Electrical Systems, Emerging Technologies, Mathematical Modeling, Energy and Utilities, Environmental Issue, Simulation and Simulation Software, Manufacturing Processes, Systems Of Measurement, Engineering Calculations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 3 Months

    • É

      École Nationale des Ponts et Chaussées

      Mastering bitumen for better roads and innovative applications

      Skills you'll gain: Environmental Engineering, Environment Health And Safety, Civil Engineering, Transportation Operations, Construction, Market Dynamics, Transportation, Supply Chain, and Logistics, Material Handling, Chemical Engineering, Product Testing, Technical Standard, Performance Testing, Manufacturing Processes, Laboratory Testing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Data Visualization and Communication with Tableau

      Skills you'll gain: Data Storytelling, Dashboard, Tableau Software, Data Visualization, Business Analytics, Statistical Visualization, Business Process, Business Process Improvement, Presentations, Data Visualization Software, Data-Driven Decision-Making, Data Analysis, Graphing, Stakeholder Communications, Data Manipulation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Automating Real-World Tasks with Python

      Skills you'll gain: Web Services, Python Programming, Restful API, Professional Development, Automation, Scripting, Application Programming Interface (API), Stress Management, JSON, Debugging

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.9K reviews

      Beginner · Course · 1 - 3 Months

    • É

      École Polytechnique Fédérale de Lausanne

      Municipal Solid Waste Management in Developing Countries

      Skills you'll gain: Waste Minimization, Environmental Engineering, Pollution Prevention, Environmental Management Systems, Environment and Resource Management, Governance, Environmental Science, Community Development, Environmental Regulations, Environmental Policy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.4K reviews

      Intermediate · Course · 1 - 3 Months

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    1…383940…228

    In summary, here are 10 of our most popular technical support courses

    • Process Mining: Data science in Action: Eindhoven University of Technology
    • Financial Reporting: University of Illinois Urbana-Champaign
    • Introduction to Clinical Data: Stanford University
    • University Teaching: The University of Hong Kong
    • Arts and Heritage Management: Università Bocconi
    • Real-World Product Management: Advancing Women in Tech
    • Fundamentals of Machine Learning for Healthcare: Stanford University
    • Introduction to solar cells: Technical University of Denmark (DTU)
    • Mastering bitumen for better roads and innovative applications: École Nationale des Ponts et Chaussées
    • Data Visualization and Communication with Tableau: Duke University

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