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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Data Science in Real Life

      Skills you'll gain: Data Quality, Data Management, Technical Communication, Data Analysis, Data-Driven Decision-Making, Statistical Analysis, Data Science, Statistical Machine Learning, Statistical Inference, A/B Testing, Statistical Modeling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Geneva

      Ecosystem Services: a Method for Sustainable Development

      Skills you'll gain: Geographic Information Systems, Environment, Natural Resource Management, Spatial Analysis, Environmental Science, Environmental Policy, Socioeconomics, Sustainability Reporting, Economics, Governance, Stakeholder Engagement, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      721 reviews

      Intermediate · Course · 1 - 3 Months

    • T

      The University of Edinburgh

      AstroTech: The Science and Technology behind Astronomical Discovery

      Skills you'll gain: Physics, Physical Science, Science and Research, Engineering, Scientific, and Technical Instruments, Image Analysis, Laboratory Research, Computer Displays, Technical Communication, Data Storage, Data Analysis Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 3 Months

    • P

      Politecnico di Milano

      Fundamentals of financial and management accounting

      Skills you'll gain: Financial Statements, Financial Statement Analysis, Accounting, Financial Reporting, Management Accounting, Financial Accounting, Financial Analysis, Balance Sheet, Capital Budgeting, Standard Accounting Practices, Cost Accounting, Income Statement, Bookkeeping, Cost Management, Cash Flows, Capital Expenditure, Depreciation, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      738 reviews

      Beginner · Course · 1 - 3 Months

    • J

      Johns Hopkins University

      Reducing Gun Violence in America: Evidence for Change

      Skills you'll gain: Injury Prevention, Public Safety and National Security, Social Justice, Criminal Investigation and Forensics, Public Health, Public Policies, Policy Analysis, Health Policy, Safety and Security, Law, Regulation, and Compliance, Community Health, Risk Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      306 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Sheets

      Skills you'll gain: Google Sheets, Google Workspace, Spreadsheet Software, Productivity Software, Excel Formulas, Data Visualization, Version Control, Collaborative Software, Data Entry, Data Management, File Management, Data Sharing, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      561 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universiteit Leiden

      Anatomy of the Abdomen and Pelvis; a journey from basis to clinic.

      Skills you'll gain: Anatomy, Medical Imaging, Pathology, Patient Evaluation, Obstetrics And Gynecology, General Medicine, Surgery, Visualization (Computer Graphics), Medical Terminology, Scientific Visualization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      457 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Lausanne

      Accounting 1

      Skills you'll gain: Balance Sheet, Income Statement, Cash Flows, Financial Accounting, Financial Statements, Accounting, Bookkeeping, Working Capital, General Accounting, Accrual Accounting, Financial Reporting, Financial Analysis, Ledgers (Accounting), Profit and Loss (P&L) Management, Accounts Payable and Receivable, Reconciliation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      199 reviews

      Beginner · Course · 1 - 3 Months

    • A

      Amazon Web Services

      Skills and Best Practices for Cloud Support Associates

      Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Services, Automation, Incident Management, Generative AI, Innovation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 4 Weeks

    • Y

      Yale University

      Introduction to Medical Software

      Skills you'll gain: Clinical Trials, Software Development Life Cycle, Software Quality Assurance, Systems Development, Usability, Software Development, Medical Privacy, Human Computer Interaction, Verification And Validation, Risk Management, Medical Management, User Interface (UI), Health Care Procedure and Regulation, Software Design, Healthcare Industry Knowledge, Regulatory Compliance, Health Technology, Entrepreneurship, Artificial Intelligence and Machine Learning (AI/ML), Cybersecurity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      265 reviews

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Technical University of Munich (TUM)

      Digitalisation in Aeronautics and Space

      Skills you'll gain: Global Positioning Systems, Human Factors, Manufacturing and Production, Manufacturing Processes, Digital Transformation, Control Systems, Aerospace Basic Quality System Standards, Production Process, Automation, Structural Analysis, Engineering Analysis, Leadership, Big Data, Human Machine Interfaces, Cybersecurity, Robotic Process Automation, Mathematical Modeling, Artificial Intelligence, Engineering Design Process, Threat Detection

      4.6
      Rating, 4.6 out of 5 stars
      ·
      457 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Secure Software Design

      Skills you'll gain: Database Design, Software Design, Application Security, Vulnerability Assessments, Unified Modeling Language, Unit Testing, Threat Modeling, Usability Testing, User Interface and User Experience (UI/UX) Design, Vulnerability Management, Technical Design, Security Engineering, Software Architecture, Secure Coding, Software Design Patterns, Database Management, Software Engineering, Software Visualization, Software Development Life Cycle, Systems Design

      4.6
      Rating, 4.6 out of 5 stars
      ·
      436 reviews

      Beginner · Specialization · 3 - 6 Months

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    1…343536…227

    In summary, here are 10 of our most popular technical support courses

    • Data Science in Real Life: Johns Hopkins University
    • Ecosystem Services: a Method for Sustainable Development: University of Geneva
    • AstroTech: The Science and Technology behind Astronomical Discovery: The University of Edinburgh
    • Fundamentals of financial and management accounting: Politecnico di Milano
    • Reducing Gun Violence in America: Evidence for Change: Johns Hopkins University
    • Google Sheets: Google Cloud
    • Anatomy of the Abdomen and Pelvis; a journey from basis to clinic. : Universiteit Leiden
    • Accounting 1: University of Lausanne
    • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
    • Introduction to Medical Software: Yale University

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