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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      S

      Starweaver

      ChatGPT (and other AI) for Product Management & Innovation

      Skills you'll gain: Product Management, ChatGPT, Generative AI, User Story, Product Roadmaps, Microsoft Copilot, Product Development, Product Strategy, Prompt Engineering, Market Research, Competitive Analysis, Sprint Planning, Agile Methodology, Business Strategy

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      M

      Macquarie University

      Identity Access Management (IAM) and Secure Authentication

      Skills you'll gain: Authentications, Identity and Access Management, Single Sign-On (SSO), Security Assertion Markup Language (SAML), Multi-Factor Authentication, User Provisioning, OAuth, Threat Modeling, Authorization (Computing), IT Security Architecture, Zero Trust Network Access, Systems Architecture, Role-Based Access Control (RBAC), Vulnerability Assessments, Cryptography

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI Deep Research: Strategic AI Edge for Leaders

      Skills you'll gain: Strategic Decision-Making, Procurement, Generative AI, Competitive Intelligence, Strategic Leadership, Due Diligence, Strategic Sourcing, Artificial Intelligence, Business Research, Business Intelligence, Data-Driven Decision-Making, Talent Sourcing, Business Consulting, Complex Problem Solving, Market Intelligence, Cross-Functional Collaboration, Talent Acquisition, Management Consulting, Prompt Engineering, Agentic systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      AI-Augmented Decision-Making for Business Leaders

      Skills you'll gain: Forecasting, Business Leadership, Data Ethics, Strategic Decision-Making, Business Strategy, Leadership, Data-Driven Decision-Making, Artificial Intelligence, Data Storytelling, Business Risk Management, Business Ethics, Decision Making, Organizational Leadership, Technical Communication, Technology Strategies, Culture Transformation, Risk Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      O

      O.P. Jindal Global University

      Artificial Intelligence

      Skills you'll gain: Artificial Intelligence, Machine Learning, Natural Language Processing, Supervised Learning, Business Strategy, Knowledge Transfer, Artificial Neural Networks, Programming Principles, Text Mining, Bayesian Statistics, Complex Problem Solving, Decision Making, Algorithms, Probability & Statistics

      Build toward a degree

      Mixed · Course · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Palo Alto Networks Cybersecurity Fundamentals

      Skills you'll gain: Cybersecurity, TCP/IP, Network Security, Cyber Attacks, Endpoint Security, Infrastructure Security, Network Routing, Threat Detection, Firewall, Computer Networking, Wireless Networks, Cloud Security, Cloud Computing, Information Technology Infrastructure Library, Vulnerability Assessments

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Adobe

      Course 1: Introduction to Digital Experience and Ecommerce

      Skills you'll gain: Adobe Experience Manager, E-Commerce, Business-To-Consumer, Digital Transformation, Project Implementation, Solution Delivery, Program Implementation, Business Requirements, Business Technologies, Technical Consulting, Customer experience strategy (CX), Business Analysis, B2B Sales

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      AI in Supply Chain Forecasting and Risk Management

      Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Inventory Management System, Demand Planning, Materials Management, Forecasting, Customer Demand Planning, Supplier Management, Risk Mitigation, Transportation, Supply Chain, and Logistics, Risk Analysis, Business Risk Management, Automation, Risk Management, Warehouse Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      Edureka

      Continuous Integration and Continuous Deployment

      Skills you'll gain: CI/CD, Jenkins, Build Tools, Continuous Integration, Ansible, Gradle, Continuous Deployment, DevOps, Software Development Tools, Apache Maven, Configuration Management, Infrastructure as Code (IaC), Application Deployment, Automation, Version Control

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Compliance Officers: Streamline Regulatory Reports

      Skills you'll gain: Compliance Reporting, Prompt Engineering, Compliance Management, Microsoft Copilot, Generative AI, Regulatory Compliance, Workflow Management, Business Process Automation, Data Validation, Operational Efficiency, Artificial Intelligence, Verification And Validation, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Content Delivery and Networking

      Skills you'll gain: Amazon Web Services, Network Architecture, Virtual Private Networks (VPN), Cloud Computing Architecture, Computer Networking, Cloud Infrastructure, Load Balancing, Network Routing, Hybrid Cloud Computing, Network Security, Data Migration

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      The Complete Tableau Bootcamp for Aspiring Data Scientists

      Skills you'll gain: Tableau Software, Dashboard, Data Visualization Software, Interactive Data Visualization, Data Storytelling, Graphing, Data Manipulation, Scatter Plots, Data Analysis, Data Modeling, Data Transformation, Software Installation

      Beginner · Course · 1 - 3 Months

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    1…303132…227

    In summary, here are 10 of our most popular technical support courses

    • ChatGPT (and other AI) for Product Management & Innovation: Starweaver
    • Identity Access Management (IAM) and Secure Authentication: Macquarie University
    • Generative AI Deep Research: Strategic AI Edge for Leaders: Vanderbilt University
    • AI-Augmented Decision-Making for Business Leaders: Coursera Instructor Network
    • Artificial Intelligence: O.P. Jindal Global University
    • Palo Alto Networks Cybersecurity Fundamentals: Packt
    • Course 1: Introduction to Digital Experience and Ecommerce: Adobe
    • AI in Supply Chain Forecasting and Risk Management: Coursera Instructor Network
    • Continuous Integration and Continuous Deployment: Edureka
    • GenAI for Compliance Officers: Streamline Regulatory Reports: Coursera Instructor Network

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