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Results for "customer support automation"
- Status: Free Trial
University of Minnesota
Skills you'll gain: Selenium (Software), Software Testing, Cucumber (Software), Unit Testing, Verification And Validation, Behavior-Driven Development, Test Automation, Regression Testing, System Testing, Functional Testing, Test Case, Test Planning, Acceptance Testing, Code Coverage, Testability, Test Engineering, Mobile Development Tools, JUnit, Test Tools, Integration Testing
- Status: Free Trial
Skills you'll gain: Desktop Support, Hardware Troubleshooting, Network Support, Network Troubleshooting, Information Technology Operations, Microsoft Windows, Mobile Security, Computer Hardware, Technical Support and Services, System Configuration, Networking Hardware, Technical Support, Network Security, Operating Systems, Firewall, Windows Servers, Linux, Mac OS, Software Installation, System Support
- Status: NewStatus: Free Trial
Board Infinity
Skills you'll gain: Prompt Engineering, Automation, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Data Management, Debugging, Email Security, Application Programming Interface (API), Continuous Monitoring
- Status: Free Trial
CVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Patient Safety, Medical Records, Medical Privacy, Electronic Medical Record, Telehealth, Health Technology, Health Information Management, Health Informatics, Clinic Management Systems, Practice Management Software, Health Care, Health Care Procedure and Regulation, Personally Identifiable Information, Patient Registration, Medical Equipment and Technology, Security Awareness, Medical Terminology, Desktop Support, Technical Support, Customer Support
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Load Balancing, Firewall, Network Performance Management, Cloud Computing Architecture, Generative AI, Network Security, Cloud Applications, Network Architecture, Containerization, Identity and Access Management, Network Monitoring, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting
- Status: Preview
Johns Hopkins University
Skills you'll gain: Active Listening, Crisis Intervention, Triage, Psychological Evaluations, Rapport Building, First Aid, Emergency Services, Interpersonal Communications, Patient Education And Counseling, Mental and Behavioral Health, Stress Management
- Status: Free Trial
Skills you'll gain: Serverless Computing, Software Development Life Cycle, Node.JS, Cloud-Native Computing, OpenShift, Back-End Web Development, GitHub, Software Architecture, Web Development Tools, Microservices, CI/CD, Containerization, Agile Methodology, Responsive Web Design, Kubernetes, Development Environment, Git (Version Control System), Javascript, Professional Networking, Azure DevOps
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
- Status: Free TrialStatus: AI skills
Skills you'll gain: Social Media Content, Social Media Management, Paid media, Social Media, Data Storytelling, Target Audience, Social Media Campaigns, Social Media Strategy, Social Media Marketing, Content Creation, Marketing Effectiveness, Content Performance Analysis, Customer experience strategy (CX), Advertising Campaigns, Marketing Budgets, Instagram, Presentations, Digital Marketing, Marketing, Brand Management
- Status: Free Trial
Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Server Administration, Active Directory, Linux Administration, Disaster Recovery, System Monitoring, Technical Support and Services, Network Troubleshooting, Windows Servers, System Configuration, Technical Consulting, Virtualization, Data Storage, Web Servers, Dynamic Host Configuration Protocol (DHCP), User Accounts
In summary, here are 10 of our most popular customer support automation courses
- Software Testing and Automation:Â University of Minnesota
- Preparation for CompTIA A+ Certification:Â IBM
- Building AI Agents with DeepSeek using Make.com:Â Board Infinity
- Introduction to Customer Service:Â CVS Health
- Customer Service Fundamentals:Â Knowledge Accelerators
- Healthcare IT Support:Â Johns Hopkins University
- Preparing for Google Cloud Certification: Cloud Network Engineer:Â Google Cloud
- Psychological First Aid:Â Johns Hopkins University
- IBM Back-end JavaScript Developer:Â IBM
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network