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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      IP Connectivity & IP Services

      Skills you'll gain: Routing Protocols, TCP/IP, Open Shortest Path First (OSPF), Network Routers, Network Routing, Dynamic Host Configuration Protocol (DHCP), Network Security, Network Administration, Network Protocols, Network Troubleshooting, Network Switches

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dassault Systèmes

      xDesign Revolution and Cut Features

      Skills you'll gain: SolidWorks (CAD), 3D Modeling, Visualization (Computer Graphics), Computer-Aided Design, Mechanical Design

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Account Managers: Personalizing Client Engagement

      Skills you'll gain: Account Management, Client Services, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Prompt Engineering, Communication, ChatGPT, Scalability, HubSpot CRM, Predictive Modeling, Business Process Automation, Business Ethics, Workflow Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Generative AI Applications

      Skills you'll gain: Prompt Engineering, Generative AI, Generative AI Agents, Data Ethics, AWS SageMaker, Amazon Web Services, MLOps (Machine Learning Operations), Application Programming Interface (API), Application Development, Solution Architecture, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cloud Development, Public Cloud, Data Governance, Large Language Modeling, API Design, Cost Management, Information Privacy, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      25 reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • Status: New
      New
      I

      Immersify

      Vital Signs, Vital Skills: Essential Patient Assessments

      Skills you'll gain: Vital Signs, Patient Evaluation, Health Assessment, Patient Education And Counseling, Blood Pressure, Mental and Behavioral Health, Clinical Experience, Triage, Respiration

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera

      Instagram Storytelling: Write Compelling Stories

      Skills you'll gain: Storytelling, Instagram, Copywriting, Content Creation, Drive Engagement, Concision, Social Media Content, Editing, Writing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Legal Risk Mitigation: Proactive Case Analysis

      Skills you'll gain: Prompt Engineering, Risk Management Framework, Legal Risk, Risk Control, Risk Mitigation, Generative AI, Compliance Management, Governance Risk Management and Compliance, Regulatory Compliance, Legal Strategy, Data Ethics, Law, Regulation, and Compliance, Artificial Intelligence, Ethical Standards And Conduct, Data Analysis

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      A Comprehensive Guide To Acing Job Interviews

      Skills you'll gain: Interviewing Skills, Non-Verbal Communication, Negotiation, Verbal Communication Skills, Composure, Professionalism, Communication, Rapport Building, Stress Management, Active Listening, Problem Solving

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Compliance Officers: Streamline Regulatory Reports

      Skills you'll gain: Compliance Reporting, Prompt Engineering, Compliance Management, Microsoft Copilot, Generative AI, Regulatory Compliance, Workflow Management, Business Process Automation, Data Validation, Operational Efficiency, Artificial Intelligence, Verification And Validation, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Advanced Agile for Product Managers: Scaling Agile Teams

      Skills you'll gain: Scaled Agile Framework, Agile Product Development, Agile Project Management, Sprint Planning, Agile Methodology, Collaborative Software, Cross-Functional Collaboration, Dependency Analysis, Strategic Leadership, Product Management, Product Roadmaps, Scalability, Leadership, Performance Measurement, Team Performance Management, Release Management, Prioritization, Capacity Management, Estimation

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      LLM Engineering with RAG: Optimizing AI Solutions

      Skills you'll gain: Prompt Engineering, Large Language Modeling, OpenAI, Scalability, Generative AI, Data Integration, Artificial Intelligence, Performance Tuning, Application Development, Application Programming Interface (API)

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      K

      Knowledge Accelerators

      Microsoft Planner - Essential Training for Managing Projects

      Skills you'll gain: Microsoft 365, Microsoft Teams, Microsoft Outlook, Project Planning, Organizational Skills, Workflow Management, Project Management, Collaborative Software, Timelines, Team Management, Scheduling, Prioritization, Data Visualization

      Beginner · Course · 1 - 3 Months

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    1…293031…228

    In summary, here are 10 of our most popular technical support courses

    • IP Connectivity & IP Services: Packt
    • xDesign Revolution and Cut Features: Dassault Systèmes
    • GenAI for Account Managers: Personalizing Client Engagement: Coursera Instructor Network
    • AWS Generative AI Applications: Amazon Web Services
    • Vital Signs, Vital Skills: Essential Patient Assessments: Immersify
    • Instagram Storytelling: Write Compelling Stories: Coursera
    • GenAI for Legal Risk Mitigation: Proactive Case Analysis: Coursera Instructor Network
    • A Comprehensive Guide To Acing Job Interviews: Packt
    • GenAI for Compliance Officers: Streamline Regulatory Reports: Coursera Instructor Network
    • Advanced Agile for Product Managers: Scaling Agile Teams: Coursera Instructor Network

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